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Supply Chain

A pharmaceutical wholesaler cures many customers of ordering by fax

An industrial tools distributor fashions a faster way to get paid

A coffee bean trader brews up more business with a mobile site


Vendor Financials

Altocloud targets the software market for engaging online customers with timely pitches

Accounting software company attracts $110 million in funding

B2B and e-commerce tech vendor Salesforce reports a 26% Q4 revenue gain


Industry Statistics

Mobile: Half of traffic, one-third of orders

Web shoppers want to be personal but not too cozy with retailers

U.S. consumers take action to hide Internet and phone activities from prying eyes


Content Management

An acquisition helps boost 1-800-Flowers’ web sales 127% in Q2

Product reviews boost revenue per online visit 62%

Why Unilever shares shopper ‘selfies’ with retailers


Customer Service

Apple’s iTunes and App stores experience outages worldwide

Starbucks to expand mobile-ordering service across the Northwest

Alibaba drones fly over Beijing as Amazon pleads for U.S. tests


E-commerce Platforms

Barnes and Noble invests in an online marketplace aimed at better reaching college students

Groupon Goods launches a European B2B auction site for excess merchandise

Iceleads gets $3.5 million to help channel manufacturers’ online sales


E-Payments & Security

eBay’s Schulman and Wenig will get $14 million in annual pay after the split

Samsung plans to launch its Apple Pay competitor this summer

Visa plans to buy online marketing vendor TrialPay


Fulfillment/Delivery acquires Endicia for $215 million in cash

E-commerce represents 14% of overall sales for retail chain New York & Co.

Amazon blasts U.S. approval for drone tests as too late


Marketing Technology

QVC debuts TV shopping on the Apple Watch

Special Report: Keys to mobile app success

Should retailers prepare to go over the top?


Order Management

Biochemical products company Sigma-Aldrich eyes e-commerce for growth

Hungry for time or for pizza—Starwood and Domino’s use mobile to help fill the void

Borderfree posts a 14% increase in revenue for 2014


Performance Management

Amazon buys an ‘Internet of things’ technology company

Software for retailers that sell all over the web—and beyond

Facebook and Instagram go down for an hour



The key to Bonobos’ email marketing strategy

Web shoppers want to be personal but not too cozy with retailers

Dollar Shave Club uses data analytics to better personalize email marketing


Web Site Analytics

E-retailers’ traffic surges after Christmas

It’s an extra-merry holiday season for retailers that upgraded their mobile sites

AppDynamics gets into the intelligence business


In-store Systems

Apple launches Apple Watch, and retailers will wait and see

Staples Advantage announces new Print-to-Store program

Mexico City street market vendors embrace mobile payment apps



EU probes e-commerce in bid to wipe out competition barriers

Metro’s Redcoon unit raided as the EU follows up an online-sales probe

Etsy IPO reveals a $2 billion e-commerce company


Client Contracts

Amazon and Hachette reach a deal on book prices

eBay changes the way it rates sellers

Amazon wins a CIA web services contract following a court ruling


Technology Newsmakers

Facebook opens up its Messenger app to developers and businesses

Lyft raises $530 million investment amid competition with Uber

Google outbids Amazon for the .app web domain



From IR Blogs


Tom West / E-Commerce

Responsive design a must for any digital brand

Responsive design is the best way for retailers to serve mobile shoppers, argues the CEO ...


Guido Laures / Mobile Commerce

Driving higher conversions on smartphones

The chief technology officer at a web-only retailer discusses his company’s approach to gaining a ...