Did You Know

Supply Chain

Advance Auto Parts names a new CEO

Finish Line fires up its technology funding

Amazon’s air cargo deal with Air Transport takes off


Vendor Financials

ChannelAdvisor’s Q1 revenue increases 16.4%

E-retail software provider Demandware hits a new high in average contract value in Q1

Akamai Technologies’ cloud security business boosts revenue


Industry Statistics

Best Buy customers flock to the web in Q4

More Chinese e-commerce startups attract capital

Fathead’s online sales get no kick from a Broncos win


Content Management

Amazon’s Alexa gets a workout, FBA grows and yearly updates

Facebook takes on YouTube

Seeking an SEO expert? Asking around doesn’t work so well


Customer Service

Low ratings are better than no ratings on Amazon

How a Dell executive learned to plug into what consumers want

Lowe’s grows by 23.5% online in Q1


E-commerce Platforms

Keeping up with innovation keeps smaller retailers in the game

Switching e-commerce platforms gives Safety Glasses USA a new outlook

Online sales for apparel retailer The Buckle slide nearly 3% in Q1


E-Payments & Security

Retailers can expect denial of service attacks to increase

A federal court rejects Visa and MasterCard’s proposed swipe fees settlement

Rent-to-own electronics e-retailer FlexShopper raises $20 million



Wal-Mart offers a free trial of its Amazon Prime-like free shipping program

Delivery disruptions loom for e-retailers using Canada Post

Amazon’s investments in robots helps fuel a niche industry


Marketing Technology

Subscription makeup e-retailer Birchbox fires 30

A meeting a day keeps IT and marketing OK

Fast-growing Instagram risks ad overload


Order Management

Burberry banks on more bags and online sales turns to the cloud to help unify its brands

The Limited cuts call volume with a new online returns technology


Performance Management boosts conversion by adding details to product pages

Target, Apple and Walgreens win on load times

E-retailers win the race for site load times



A cycling e-retailer accelerates website personalization

Amazon renews vows with its online wedding registry

Bed Bath & Beyond will focus on personalization in 2016


Web Site Analytics

An online jeweler finishes first in customer engagement

Web performance analytics vendor Soasta raises $30 million

Forever 21 tops customer engagement growth among online retailers


In-store Systems

Ikea builds a pop-up showroom on a digital premise

Chinese consumer electronics retailer Suning brings the web into its stores

How Nike will grow e-commerce to $7 billion from $1 billion in 5 years



Delivery disruptions loom for e-retailers using Canada Post

US releases drone rules, but e-commerce deliveries stay grounded for now

Fakes often outshine originals, but the counterfeit fight goes on, Alibaba’s Jack Ma says


Client Contracts

Read Amazon’s lawsuit against a former vice president, Arthur Valdez

Search results could send Amazon to trial

Salesforce scores a 23% increase in Q1 revenue


Technology Newsmakers

Ralph Lauren’s former head of e-commerce smells success in fragrance

Online grocers expand their offerings with a merger

Google may face another investigation over its advertising services in the EU



From The IR Blog


Brian Solis / Mobile Commerce

How to design a better mobile shopping experience

Google has come up with 25 useful principles for mobile site design.


Kaus Mukherjee / Mobile Commerce

Making online auctions fun for mobile millennials

Younger consumers love to be engaged in new and interesting ways that include a friendly ...