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Supply Chain

French aerospace manufacturer Thales Group lands a new way to manage purchasing

An online procurement system slashes costs for a health care company

New from IBM: B2B software for connecting faster with suppliers


Vendor Financials

E-commerce tech firm Commerce Guys raises $7.3 million

ChannelAdvisor reports a 29.5% increase in revenue in Q1

B2B companies show gains in key metrics


Industry Statistics

U.K. consumers buy groceries online, but only a third say it is easy

Web sales ahead of Father’s Day climb by 14%

Vendors prepare to debut e-commerce products at IRCE


Content Management

Helping B2B customers buy faster

Metro Group builds out cross-channel B2B sales in China focuses on growth through video


Customer Service

L.L. Bean is the top performer in May customer service measures

E-mail still has the chops for customer service

Consumer reviews platform PowerReviews is back


E-commerce Platforms

Magento will pull the plug on Magento Go and ProStores

Tackling all channels

E-retailers eye e-commerce platform upgrades


E-Payments & Security

A new way to get nearly instant payment of invoices

Italy’s JUSP rolls out a new mobile payments service for sales reps

Newegg and 1-800-Flowers are now accepting Bitcoin



Amazon petitions the FAA to test delivery drones

Why a high-end shirtmaker born on the web is betting on bricks and mortar

Wal-Mart will open a new e-commerce fulfillment center in Indiana


Marketing Technology uses ‘big data’ to build revenue

Good data feed good decisions

Google and AOL each buy online marketing technology and analytic vendors


Order Management

Listen up: How Skullcandy speeds orders from customers

Finding a better way to sell flowers to businesses

The web fosters collaboration between B2B sellers and buyers


Performance Management

E-retail sites fatten up, slowing performance

One Kings Lane streams high-quality images without losing speed

Banana Republic jumps 37 places in the Evidon web site performance index



Do you know Shop Around Sally?

A furniture seller assembles more sales with dynamic site content

A personalization tool boosts web retailers’ sales 21% in 2013


Web Site Analytics

Let the data direct decisions

Google Analytics adds more e-commerce data and reporting tools

Adobe makes it easier for e-retailers to react to shopper on-site activity


In-store Systems

An e-retailer turns to video game technology to sell men’s suits

Retailers plan digital enhancements to stores

One e-commerce platform to rule them all



Amazon’s busy legal week

How e-commerce experts view looming threats to the Internet

American Apparel retains a financial advisor


Client Contracts

eBay changes the way it rates sellers

Amazon wins a CIA web services contract following a court ruling

Dot-Amazon suffers a setback at ICANN


Technology Newsmakers

Retail brands register their own top-level domains

Mexico-based online retailer Linio raises $79 million

Twitter snaps up cloud-based live video platform SnappyTV



From IR Blogs


Angela Edwards / Mobile Commerce

"Gamification": a strategy for building engagement

Consumer brands are creating games that people can play on their mobile devices, inserting the ...


Carin Van Vuuren / B2B E-Commerce

Five best practices for B2B mobile commerce

Companies must design mobile sites specifically for the use cases and needs of B2B customers.