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Supply Chain

How a distributor persuaded more dealers to order online instead of calling

Corporate buyers drive up online sales at

United Stationers heads into a new digital world under a new name: Essendant


Vendor Financials

Accounting software company attracts $110 million in funding

B2B and e-commerce tech vendor Salesforce reports a 26% Q4 revenue gain

E-commerce software firm Demandware reports a 43% revenue increase in Q4


Industry Statistics

Here come the wearables

Wholesalers call e-commerce their top sales channel for 2015

Mobile devices are evolving: What it means for retailers


Content Management

An acquisition helps boost 1-800-Flowers’ web sales 127% in Q2

Product reviews boost revenue per online visit 62%

Why Unilever shares shopper ‘selfies’ with retailers


Customer Service

Alibaba drones fly over Beijing as Amazon pleads for U.S. tests

E-retailers deliver holiday orders faster and make returns easier

Smartglasses get sexy


E-commerce Platforms

A slam-dunk year online for Dick’s Sporting Goods

Kering offers a luxurious glimpse into its web operations

Move to one-touch checkout boosts's app sales


E-Payments & Security

Samsung plans to launch its Apple Pay competitor this summer

Visa plans to buy online marketing vendor TrialPay

PayPal’s margins might surprise some investors



The growing reach of Amazon Prime

A beer distributor brews up performance with an ‘Internet of Everything’ strategy

NBA trade frenzy means an opportunity for biggest jersey retailer


Marketing Technology

Got an Android app? Not indexed? Uh oh.

Google plans to test search ads in Android store in coming weeks

Twitter buys a social media talent agency


Order Management

Hungry for time or for pizza—Starwood and Domino’s use mobile to help fill the void

Borderfree posts a 14% increase in revenue for 2014

How a top Chinese e-retailer keeps doubling its web sales


Performance Management

Software for retailers that sell all over the web—and beyond

Facebook and Instagram go down for an hour

Amazon buys semiconductor firm to bolster its cloud computing unit



Facebook finds a new way to pursue e-retailers’ ad dollars

GameStop will pilot geo-fencing and beacons in 36 stores in Q2

A new look and fresh direction for


Web Site Analytics

E-retailers’ traffic surges after Christmas

It’s an extra-merry holiday season for retailers that upgraded their mobile sites

AppDynamics gets into the intelligence business


In-store Systems

Neiman Marcus lights beacons for in-store shoppers

Grocery chain rolls out beacons to ping shoppers’ smartphones

WePay becomes the first payments provider to offer Google Wallet



Etsy IPO reveals a $2 billion e-commerce company

FCC adopts net-neutrality rule backed by Obama for Internet

FCC chairman defends and discusses net neutrality at Mobile World Congress


Client Contracts

Amazon and Hachette reach a deal on book prices

eBay changes the way it rates sellers

Amazon wins a CIA web services contract following a court ruling


Technology Newsmakers

Google outbids Amazon for the .app web domain

Google unveils plan to offer wireless services in the U.S.

Uber plans to hire hundreds in China to expand as rivals merge



From IR Blogs


Guido Laures / Mobile Commerce

Driving higher conversions on smartphones

The chief technology officer at a web-only retailer discusses his company’s approach to gaining a ...


Bill Siwicki / Mobile Commerce

Precisely how retailers should use mobile apps

Shari's Berries shows an absolutely, positively perfect way merchants can exploit a mobile app to ...