Did You Know

Supply Chain

A shipping line crisis could give retailers holiday headaches

Amazon hires a new logistics executive

Wayfair hires a healthcare exec to improve its fulfillment operations


Vendor Financials

eBay will buy a visual search company

Digital marketing firm Zeta Interactive buys part of Acxiom

ChannelAdvisor’s revenue rises 12% in Q2


Industry Statistics

E-grocer FreshDirect gets $189 million in private equity funding

Why Amazon is suddenly swimming in profit

Global internet connection speeds rise in Q1


Content Management

Linen Chest cuts the time it takes to resize images

Site search is a top priority for online gift shoppers

Wayfair engages the engaged with a wedding registry


Customer Service

MeUndies expands its subscription offerings

Slow returns processing will keep customers away

UK shoppers say they’re ready to let machines make buying decisions for them


E-commerce Platforms

Kibo buys web-based e-commerce platform Mozu

E-commerce technology vendor Episerver buys Optivo

WebLinc hires a pair of vice presidents


E-Payments & Security

An attack takes down retailer, social media and other e-commerce sites

The Internet of Things gives hackers an attack path

Mobile payments propel PayPal’s growth



Nordstrom will hire 1,900 fulfillment employees for the holidays

Simon Venture Group’s managing director talks retail funding

Amazon hires 20% more holiday employees


Marketing Technology

Simon Venture Group’s managing director talks retail funding

E-commerce vendor mParticle raises $17.5 million

Ad giant WPP buys Triad Retail in an e-commerce push


Order Management

Wal-Mart’s marketplace now hosts more than 1,000 sellers

Jewelry retailer James Allen’s fraud tools cut transaction times

Amazon’s voice-activated assistant adds skills


Performance Management

Advance Auto Parts races to the top of the site performance index

How Express improved its mobile site speed

Gap’s e-commerce sites go offline



A new targeting tool helps BCBG fashion a 6% boost in conversions

Neiman Marcus focuses on omnichannel improvements

Personalized subject lines boost retailers’ email open rates 23.5%


Web Site Analytics

Website addresses ending with .shop go on sale Sept. 26

Magento Commerce wastes no time integrating RJMetrics

Safeway’s grocery site bags the top spot in customer engagement


In-store Systems

Ikea builds a pop-up showroom on a digital premise

Chinese consumer electronics retailer Suning brings the web into its stores

How Nike will grow e-commerce to $7 billion from $1 billion in 5 years



Apple sues over fake products sold by Amazon and marketplace sellers

A Newegg executive heads to musical instrument maker Gibson

Aeropostale’s sale to a mall group may be a model for distressed retailers


Client Contracts

Read Amazon’s lawsuit against a former vice president, Arthur Valdez

Search results could send Amazon to trial

Salesforce scores a 23% increase in Q1 revenue


Technology Newsmakers hires a new CEO

Internet Retailer parent announces a new, broader e-commerce web platform

eBay will buy a visual search company



From The IR Blog


Meiry Vaknin / Mobile Commerce

E-retailers can engage mobile holiday shoppers with native ads

Native advertising is becoming more popular because of its strong performance, and easier to implement ...


Alexa Lemzy / Mobile Commerce

6 ways to engage mobile Halloween shoppers

This is a great holiday for contests, deals and movie tie-ins.