Technology
Did You Know

Supply Chain

Advance Auto Parts names a new CEO

Finish Line fires up its technology funding

Amazon’s air cargo deal with Air Transport takes off

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Vendor Financials

ChannelAdvisor’s Q1 revenue increases 16.4%

E-retail software provider Demandware hits a new high in average contract value in Q1

Akamai Technologies’ cloud security business boosts revenue

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Industry Statistics

Best Buy customers flock to the web in Q4

More Chinese e-commerce startups attract capital

Fathead’s online sales get no kick from a Broncos win

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Content Management

Amazon’s Alexa gets a workout, FBA grows and yearly updates

Facebook takes on YouTube

Seeking an SEO expert? Asking around doesn’t work so well

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Customer Service

Low ratings are better than no ratings on Amazon

How a Dell executive learned to plug into what consumers want

Lowe’s grows by 23.5% online in Q1

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E-commerce Platforms

Keeping up with innovation keeps smaller retailers in the game

Switching e-commerce platforms gives Safety Glasses USA a new outlook

Online sales for apparel retailer The Buckle slide nearly 3% in Q1

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E-Payments & Security

Retailers can expect denial of service attacks to increase

A federal court rejects Visa and MasterCard’s proposed swipe fees settlement

Rent-to-own electronics e-retailer FlexShopper raises $20 million

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Fulfillment/Delivery

Wal-Mart offers a free trial of its Amazon Prime-like free shipping program

Delivery disruptions loom for e-retailers using Canada Post

Amazon’s investments in robots helps fuel a niche industry

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Marketing Technology

Subscription makeup e-retailer Birchbox fires 30

A meeting a day keeps IT and marketing OK

Fast-growing Instagram risks ad overload

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Order Management

Burberry banks on more bags and online sales

1-800-Flowers.com turns to the cloud to help unify its brands

The Limited cuts call volume with a new online returns technology

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Performance Management

Jet.com boosts conversion by adding details to product pages

Target, Apple and Walgreens win on load times

E-retailers win the race for site load times

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Personalization

A cycling e-retailer accelerates website personalization

Amazon renews vows with its online wedding registry

Bed Bath & Beyond will focus on personalization in 2016

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Web Site Analytics

An online jeweler finishes first in customer engagement

Web performance analytics vendor Soasta raises $30 million

Forever 21 tops customer engagement growth among online retailers

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In-store Systems

Ikea builds a pop-up showroom on a digital premise

Chinese consumer electronics retailer Suning brings the web into its stores

How Nike will grow e-commerce to $7 billion from $1 billion in 5 years

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Legal/Regulatory

Delivery disruptions loom for e-retailers using Canada Post

US releases drone rules, but e-commerce deliveries stay grounded for now

Fakes often outshine originals, but the counterfeit fight goes on, Alibaba’s Jack Ma says

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Client Contracts

Read Amazon’s lawsuit against a former vice president, Arthur Valdez

Search results could send Amazon to trial

Salesforce scores a 23% increase in Q1 revenue

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Technology Newsmakers

Ralph Lauren’s former head of e-commerce smells success in fragrance

Online grocers expand their offerings with a merger

Google may face another investigation over its advertising services in the EU

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From The IR Blog

FPO

Brian Solis / Mobile Commerce

How to design a better mobile shopping experience

Google has come up with 25 useful principles for mobile site design.

FPO

Kaus Mukherjee / Mobile Commerce

Making online auctions fun for mobile millennials

Younger consumers love to be engaged in new and interesting ways that include a friendly ...

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