Technology
Did You Know

Supply Chain

Target beefs up its supply chain team

Advance Auto Parts names a new CEO

Finish Line fires up its technology funding

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Vendor Financials

ChannelAdvisor’s Q1 revenue increases 16.4%

E-retail software provider Demandware hits a new high in average contract value in Q1

Akamai Technologies’ cloud security business boosts revenue

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Industry Statistics

Global internet connection speeds rise in Q1

Best Buy customers flock to the web in Q4

More Chinese e-commerce startups attract capital

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Content Management

Amazon’s Alexa gets a workout, FBA grows and yearly updates

Facebook takes on YouTube

Seeking an SEO expert? Asking around doesn’t work so well

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Customer Service

An artificial intelligence vendor will buy TouchCommerce for $215 million

Facebook keeps pushing Messenger as a customer service tool

Low ratings are better than no ratings on Amazon

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E-commerce Platforms

Verizon adds an e-commerce platform as part of the Yahoo deal

Keeping up with innovation keeps smaller retailers in the game

Switching e-commerce platforms gives Safety Glasses USA a new outlook

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E-Payments & Security

How sports e-retailer Ambush Boards zeroed out chargebacks

PayPal and Visa reach a pact on fees and data

PayPal and Visa may agree to share data

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Fulfillment/Delivery

Wal-Mart says ShippingPass enrollment is moving at a fast clip

Robots run routes for parcel and food deliveries in Europe

DHL and Daimler pair up to deliver parcels to car trunks

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Marketing Technology

Subscription makeup e-retailer Birchbox fires 30

Fast-growing Instagram risks ad overload

A meeting a day keeps IT and marketing OK

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Order Management

Amazon’s voice-activated assistant adds skills

Burberry banks on more bags and online sales

1-800-Flowers.com turns to the cloud to help unify its brands

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Performance Management

Jet.com boosts conversion by adding details to product pages

Target, Apple and Walgreens win on load times

E-retailers win the race for site load times

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Personalization

Russian e-retailer Lamoda rings up sales with a personal approach

Sizing technology company True Fit raises $25 million

A cycling e-retailer accelerates website personalization

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Web Site Analytics

Safeway’s grocery site bags the top spot in customer engagement

Amazon’s Prime Day can benefit rival retailers

An online jeweler finishes first in customer engagement

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In-store Systems

Ikea builds a pop-up showroom on a digital premise

Chinese consumer electronics retailer Suning brings the web into its stores

How Nike will grow e-commerce to $7 billion from $1 billion in 5 years

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Legal/Regulatory

EU: Google skews search and unfairly curbs rival web ads

Delivery disruptions loom for e-retailers using Canada Post

Canada Post parcel deliveries may stop Friday

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Client Contracts

Read Amazon’s lawsuit against a former vice president, Arthur Valdez

Search results could send Amazon to trial

Salesforce scores a 23% increase in Q1 revenue

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Technology Newsmakers

ShopRunner hires online dating exec Sam Yagan as CEO

Staples brings bots to its Easy Button

Google wants to use artificial intelligence to boost customer service

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From The IR Blog

FPO

Amir Konigsberg / Mobile Commerce

Three mobile innovations disrupting search and discovery

Search technology for mobile devices is diverging from desktop search.

FPO

Brian Solis / Mobile Commerce

Shopmented reality: Mobile blurs the line between web and store

How retailers can re-imagine the shopper journey.

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