But web sales through nine months are down 10%.
Online and overall sales were down in the fiscal 2013 third quarter and through nine months of the 2013 fiscal year for PetMed Express Inc.
PetMed Express sells online at 1800PetMeds.com. For the third quarter ended Dec. 31, the company reported:
The sales decline stems partly from the lack of products from pharmaceutical maker Novartis AG because of a manufacturing issue, says Menderes Akdag, president and CEO of PetMed Express, No. 120 in the Internet Retailer Top 500 Guide. Additionally, during a conference call earlier in the year, Akdag said consumers were shifting to generic brands and placing smaller orders as a result. He expects production to resume in August, according to a conference call with analysts to discuss the third quarter results.
For the first nine months:
PetMed Express sells prescription and non-prescription pet medications, health products and supplies for dogs, cats and horses.