The new chat interface features a moveable frame and a collapsible dialogue box with pop-out functions.
NEW YORK, Oct. 26, 2012 -- LivePerson, Inc. (NASDAQ: LPSN), a leading provider of real-time intelligent engagement solutions, today announced the release of a new live chat interface developed for the Windows 8 and Internet Explorer 10 environment. LivePerson's new chat release will enable businesses to optimize their real-time engagement strategy for Windows 8 users.
LivePerson's new chat interface features a moveable frame and a collapsible dialogue box with pop-out functions, creating an optimal chat experience without interrupting the website experience for users. In the new interface, the chat dialogue will follow the user as they continue to navigate to different pages of the website, enabling the user to maintain both a real-time conversation with an agent and an uninterrupted website experience.
"As a leader in intelligent engagement solutions, it's essential to stay ahead of the curve and provide a live chat experience that exceeds expectations," said Amir Shub, Head of LP Chat, LivePerson. "We have been working hard to deliver an innovative chat interface, and we're excited to be able to provide the same reliable, real-time connections in the new Windows 8 environment. With this new release, our customers will be able to leverage LivePerson's award-winning chat solution to effectively engage the new wave of Windows 8 users in real time."
To learn more about LivePerson, visit www.liveperson.com.
LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs. More than 8,500 companies rely on LivePerson's platform to increase conversions and improve customer experience, including Hewlett-Packard, IBM, Microsoft, Verizon, Sky, Walt Disney, PNC, QVC and Orbitz.
LivePerson received the CODiE award for Best Content Management Solution in 2012 and for Best Ecommerce Solution in 2011, and has been named a Company of the Year by Frost and Sullivan in 2011. LivePerson is headquartered in New York City with offices in San Francisco, Tel Aviv, Atlanta, London and Melbourne, Australia.
For more information please visit http://www.liveperson.com.
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements. Any such forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. It is routine for our internal projections and expectations to change as the quarter and year progresses, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change. Although these expectations may change, we are under no obligation to inform you if they do. Actual events or results may differ materially from those contained in the projections or forward-looking statements. Some of the factors that could cause actual results to differ materially from the forward-looking statements contained herein include, without limitation: potential fluctuations in our quarterly and annual results; the adverse effect that the global recession may have on our business; competition in the real-time sales, marketing, customer service and online engagement solutions market; our ability to retain existing clients and attract new clients; risks related to new regulatory or other legal requirements that could materially impact our business; responding to rapid technological change and changing client preferences; our ability to retain key personnel and attract new personnel; risks related to the operational integration of acquisitions; technology systems beyond our control and technology-related defects that could disrupt the LivePerson services; privacy concerns relating to the Internet that could result in new legislation or negative public perception; risks related to the regulation or possible misappropriation of personal information; legal liability and/or negative publicity for the services provided to consumers via our technology platforms; risks related to protecting our intellectual property rights or potential infringement of the intellectual property rights of third parties. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by us with the Securities and Exchange Commission for a discussion of these and other important risk factors that could cause actual results to differ from those discussed in forward-looking statements.
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SOURCE LivePerson, Inc.