2014 Edition

Latin America 500

Meet the Top E-Retailers in the World’s Second-Hottest Market

LatAm offers plenty of room for growth and brand-building for foreign web merchants.

  • 64,000 facts on the 500 biggest global e-retailers competing South of the Border
  • 344-page digital edition
  • Database version features 128 metrics per ranked e-retailer
2014 Latam500 Dev
Available in the following formats:
  • Digital Version
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  • Online Database
    $265
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E-Commerce in Latin America Beckons E-Retailers the World Over to Dance to a Latin Beat

LatAm offers plenty of room for growth and brand-building for foreign web merchants.

E-commerce growth in Latin America is second only to the pace of growth in China—the 2014 Latin America 500 web merchants collectively grew their online retail sales 22.8% in 2013 to $17.94 billion from $14.61 billion. Big web merchants are investing in e-commerce now because they see the next two to three years as a big chance to build market share, especially among the growing number of younger consumers—the median age of online shoppers in metropolitan Mexico is 30—who demonstrate high levels of social engagement with brands via their smartphones and access to the mobile web. Count on the Internet Retailer Latin America 500 to deliver the competitive information you need to exploit the growth opportunities of this burgeoning e-commerce region.

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View the 3rd Edition Table of Contents

From the overview to rankings to sponsored thought leadership, jump to your section.

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What you get

  • 2013 Internet sales (basis of ranking)
  • Social networking affiliations
  • List of web site features and functions
  • Customer service features
  • Monthly web traffic and unique visitors
  • Conversion rates
  • Top web management
  • Web site speed rating
  • Online availability rating
  • Performance consistency online
  • Average sales ticket on web
  • Name of corporate parent
  • Number of SKUs on the site
  • Merchandising category
  • All URLs utilized

The middle class—(people) with good jobs, steady household income and (who are) spending more time and money shopping online—is only going to grow.

-– Pedro Arnt, CFO, MercadoLibre Inc.
  • WHAT'S INCLUDED
  • DATA POINTS
  • COMPANIES
  • METHODOLOGY

WHAT'S INCLUDED

The only authoritative source of e-commerce data in Latin America.

At 344 pages, the 3rd edition of the Internet Retailer 2014 Latin America 500 includes all-new and updated elements such as these: a detailed table summarizing key Latin America 500 web merchants in their national e-commerce market and ranked on annual web sales; an updated section on e-commerce vendors; and names and company addresses for 846 e-commerce executives in the region.

View the company list
See all data points
You'll learn the tech, marketing, and sales info for these top retailers
See all companies

Data Points

Below are the 128 individual data elements grouped under major headings that subscribers will find for each 2014 Latin America 500 company.

Because each listing includes separate elements under major headings, subscribers can quickly and easily find the key individual data elements they are looking for. For example, under the Operations heading, subscribers can find a Latin America 500 retailer's tally of 2013 monthly visits, unique visitors, conversion rates and similar metrics. All data elements are organized under the major headings of Financial, Operations, Web Site Summary, Social Media, Payment Systems, Web Site Features & Functions, Performance, Corporate Information, Customer Service, Promotions and Vendors.

  • General
  • 2014 Rank
  • Financial
  • 2013 Web Sales
  • 2012 Web Sales
  • 2011 Web Sales
  • 2010 Web Sales
  • 2013 Growth
  • Operations
  • 2013 Monthly Visits
  • 2013 Monthly Unique Visitors
  • 2013 Conversion Rate
  • 2013 Average Ticket
  • Web Site Summary
  • URL
  • Year Launched
  • Merchandising Category
  • Merchant Type
  • Social Media
  • Facebook (Number of Likes)
  • Twitter (Number of Followers
  • YouTube (Number of Views)
  • Pinterest
  • Blog
  • Google +1 Button
  • E-Mail a Friend
  • Share With A Friend
  • E-Mail Campaigns (Number of campaigns/month)
  • Payment Systems
  • American Express
  • Boleto
  • Debit
  • Deferred Payment
  • Depósito
  • Dinero Mail
  • Diners
  • Discover
  • Google Checkout
  • Hipercard
  • iDeal
  • JCB
  • MasterCard
  • OXXO
  • PayPal
  • Private Label Credit Card
  • Safety Pay
  • Transferencia Bancaria DOC
  • Visa
  • Web Site Features & Functions
  • Affiliate Program
  • Alternate Views
  • Catalog Quick Order
  • Color Change
  • Coupons/Rebates
  • Customer Reviews
  • Daily/Seasonal Specials
  • Dealer Locator
  • Directions/Maps
  • Enlarged Product View
  • Frequent Buyer Program
  • Frequently Asked Questions
  • Gift Center
  • Gift Message
  • Gift Wrap
  • Guided Navigation
  • Interactive Catalog
  • Mouseover
  • Online Circular
  • Online Gift Certificates
  • Personalization
  • Pre-Orders
  • Product Comparisons
  • Product Customization
  • Product Ratings
  • Product Recommendations
  • Product Slidebars
  • Real-Time Inventory
  • Registry
  • Site Map
  • Store Locator
  • Store Pick-up
  • Store Return
  • Syndicated Content
  • Top Sellers
  • Video
  • What’s New
  • Wish List
  • Zoom
  • Performance
  • Response Time
  • Site Availability
  • Corporate Information
  • Parent Company
  • Company Executives
  • Address
  • Phone Number
  • Customer Service
  • Account Status/History
  • Buy Online/Pick Up in Store
  • Click to Call
  • Currency Converter
  • Customer Service Contact Center Hours
  • Customer Service Call Support
  • Estimated Delivery Date
  • Estimated Shipping Date
  • Express Checkout
  • Free Return Shipping
  • Free Shipping
  • International Shipping
  • Live Chat
  • Multiple Languages
  • Overnight Shipping
  • Order Confirmation
  • Order Status
  • Outlet Center
  • Pre-Paid Labels
  • Return Policy Posted
  • Ship to Multiple Addresses
  • Shipping Cost Calculator
  • Shipment Tracking
  • Shipping Cut-Off Time
  • Toll-Free Number
  • Promotions
  • Daily Deals
  • Gift with Purchase
  • Internet Only Sales/Promotions
  • Limited Hour Specials
  • Sweepstakes/Contests
  • Vendors
  • Content Delivery
  • E-Commerce Platform
  • Search Engine Marketing
  • Shipping Carrier
  • Web Analytics
  • Web Hosting

Companies

Meet the leaders of their respective pack.

Here are the companies that made our rankings for the 2014 Latin America 500: e-retailers selling in 11 countries ranked 1 to 500 by annual sales. They are listed in alphabetical order.

B2W Digital
Cnova (Nova Pontocom)
SACI Falabella
Wal-Mart Latin America
Netshoes
Máquina de Vendas
Dell Inc.
Amazon.com Inc.
Magazine Luiza
Saraiva e Siciliano
Fast Shop
Cencosud Retail
TaQi
Apple Inc.
Liverpool
Nettbee Group
Farox
Inova
Dafiti
Hewlett-Packard
Megastore.com.co 
Farfetch.com.br
City Club
Cimaco
Polishop
PlazaVIP.com
Famsa.com
Kanui
eFácil
CDMarket
RR Maquinas
FNAC Brasil
Posthaus
Lojas Colombo
Meu Móvel de Madeira
Carrefour Latin America
Nagem.com.br
AliExpress
Native Instruments
Login Informática
Kalunga
Natura
Galeria de Gravura
Lojas KD
TuneUp Software
Wine.com.br
Netflix Inc.
Movistar
BoliviaMall.com
Abcdin y Din
Panda Security
Mobly
Mundomax
123RF.com
Ibyte
BelezaNaWeb
TentBeach
Centauro.com.br
Livrarias Curitiba
Rakuten
Bemol Online
Lexmark
Daslu
O Boticário
KaBum
CentralFit.com.br
AutoDesk Inc.
Sears Mexico
Zmart Comics
Grupo Marti
Brandsclub
Flores Online
CorpoPerfeito
Bebê Store
Staples Argentina
Ofix
Grupo Éxito
Linio Colombia
Polário
Privalia
Athletic Body Shop
Zona Sul
Brasutil
Gurivéio.com
Casa Show
Hmmm
Garbarino
Clinique Brasil
La Polar
El Palacio de Hierro
Office Depot México
Avon Brazil
Best Buy
Liberty Interactive
SafariShop
Grupo Santa Helena
Norton Store
Eletrônica Santana
C&C Casa & Construção
Presentes Mickey
EOtica.com.br
Elsevier Mexico
Spicy
Eletrosom SA
Frávega
Ripley
Musimundo
ShopFisio
21Diamonds
Martinelli Pesca e Náutica
Lenovo
Decohunter
Zazzle
CyberLink
LojasMM.com
Grupo Elektra
adidas
Ecompleto.com.br
Piccadilly.com.br
Magazine25.com
Farmácia Mix
Andesgear
Anita Online
Altenburg
Tricae.com.br
Campfire
Victoria's Secret
Sony Brazil
Netfarma
PC Online
Vertimania
Light In the Box
GolfExpress.com
RiHappy
Medalhão Persa
StrawberryNet
Casa da Sogra Enxovais
FirstPlace.com.br
Farm Rio
Brantano
Loja Melissa
Livraria Cultura
Gradiente
Electrónica Steren
Toymania
CV Directo 
AmoMuito.com
Fannya
Casa & Video
KM Electronicos
Botas el Tio
ConnectParts.com.br
Art.com Inc.
Mega Mamute
Havan
PC Express
Lojas Renner
E-Lens.com.br
Consul.com.br
Sare Drograria
Akaloko Boardshop
Wolf Company
Cibernetica.com.mx
EncomendaGlobal
Doural
Haburi

Tania
PC Factory
Paguito
Balão da Informática
salinas
Coquelux
Leader
Casa das Alianças
Gurgel Ferramentas
MacOnline
Cia dos Livros
Marquinho Motos
Hiper Rodo
NetFeira.com
Carmen Steffens
Telhanorte
Etna
Momento da Arte
Camicado
Priberam Informática
Raia Drogasil
MadeiraMadeira
Corello
Aikade.com
ManiaVirtual.com
Euro Ferragens
Marisa Lojas
Catral
Deal Extreme
Di Santinni Calçados
La Casa del Consumible
Vinoteca
Ace Hardware
Toys 'R' Us
Época Cosméticos
VentaUSA
Baby
Tecni-Ciencia Libros
Clovis.com.br
Tiara Bolsas
Jeunesse
World Tennis
Glamour
VSO-software.fr
BRShops
Comercial Santa Felicia
Buscalibre
Tiguana.com.br
X5 Computadores
MMartan
Koerich
Filhao.com.br
B&H Photo
Ideal Shop
Musician's Friend
Abra Cadabra
A Traça Livraria
Track & Field
Editora Central Gospel
Chilli Beans
Quecalor.com
Book.com.mx
Instituto Biocyber
Selecciones Mexico
Systweak Software
Grupo Editora Abril
NCH Software
Prata Fina
HTS Latarias
Tradercom USA
El Sótano 
Ponto de Promoção
Paquetá Esportes
Sugoi Big Fish
Etsy
Zelo
TuParada.com
Grupo Noriega
CasaDelLibro.com
Gimba
Aprenda Fácil Editora
Oxylane Group
Vitrinepix
Livraria da Travessa
RockStore.com.br
Cabeleza
Arca Universal
Meu Amigo Pet
Le Postiche
Chilemat
FastRunner
Les Lis Deux
Oppa Design
Schutz
KD Pneus
Dabee Brazil
Bazar Horizonte
Só Prata
Estrela10.com.br
Botafogo Futbol
Electro2000
Cabana Sport
El Corte Inglés
Coppel
Só Português
OQVestir
CD Universe
TuningParts
Posh Little Store
Eletrocity
PortCasa
Imagena
Óculos Shop
NovoMundo
CD Point
Gandhi
Bidcom
Melocompro
Santoro Graphics
Solo Deportes
Wei Computación
Camiseta Criativa
TioBeto.com
Alô Bebê
FestaBox
Televentas
Tok & Stok
PlayTech Instrumentos
Cipela.com.br
Via Blumenau
Price Shoes
Sociedade Bíblica
Grupo Tania Bulhões
Camiseteria
Prozis
Andaraki
Accessorize Brasil
Livraria 100% Cristão
Girafa
Tienda Ingelsa
Chico Rei
A7 Brindes
UrbanStore Skate Shop
Chain Reaction Cycles
AdesivoWeb
Pargan
Benotto
Motociclo
Cestas Michelli
Grudado Adesivos
Procorrer
Hering
Todo Juegos
MixUp.com.mx
Home Flowers
Repel
Geelbe
Loja Kings
Brasil Concursos
Perfumerias Pigmento
E-Closet
Airu
La Casa de las Rosas
MaisQPneu.com.br
Fleurs du Mexique
Amercantil.com
Drogaria Onofre Ltda.

Multitiendas Corona
Pipper Jóias
Katy Calçados Ltda.
Virtual Shop
Clikvantagens.com.br
ProSpin
Estante Virtual
Printi.com.br
Soccers de Morelos
Rede Livraria Erdos
2001 Video
A Casa do Artista
Gallerist
4Babies
Fotter
Florerias Floramour
iBacana
PoorDesigner
Airsoft do Brasil
Futura Imbatível
Julio Battisti
Pé No Estribo
W.W. Grainger
Microsoft Store
Abercrombie & Fitch
Lebes.com.br
MultiStock
BeatPort.com
Grimoldi SA
TinyDeal
Jocar
Dutra Máquinas
Menina Shoes
Pet Center Marginal
PriceAngels.com
Sephora Brasil
Raffaello-Network
FisioStore
Nikon Argentina
Passarela Calçados
Festa Express
ChinaBuye.com
NetMovies
Cat Mania
Casa Humberto Lucaioli
Lumen
Vestcon Editora
Doce Beleza
Livraria da Folha
Tio Musa
Central dos Cabelos
Aiup
Auto Z
UOL Megastore
Grupo Sanborns
Presente Fácil
MyFonts
PC Domino
A25 Artigos para Festas
FutFanatics.com.br
Perfumagi
Balaroti
Marcyn
Giuliana Flores
Ribeiro
Della Via
Platanitos Boutique
Baby Forever
AsiaTronic
Brastemp
Jardim de Flores
PC Componentes
121doc.net
Miami.com.br
764 Kids
Drogaria Araujo
Baccos
Preçolândia
Pet Compre
Videolar
AZ Perfumes
LojaMais.com.br
Formafina
Masluz.mx
Humberto Batistella
Farma Delivery
47Street
WMJóias
Shopfato
Blaque
Marke
Dportenis
Absurda Online
Laffayette Perfumes
Chá & Cia
RodeoWest.com.br
Gospel Goods
Ahas Group SA
CFTVShop.com
Sépha Perfumaria
Boutique del Libro
Gaudena
Cegonha Encantada
H&M
Mi PC
Camisaria Colombo
PBKids Brinquedos
Terra dos Pássaros
Kallan
Pedidos.com
Hobby Fishing
Central Apostilas
Qix Skate Shop
BajaLibros.com
Cyberpuerta
Camerum
FangXiang Trading
Antártica
Ivendas.net
Wook
Prüne
Isabela Flores
Cecomil
Rosatel Peru
Uline Inc.
Cheiro de Musica
La Europea Mexico
HumorChique
Alpargatas
SP Digital
Brasil Cowboy
Lojas Rabelo
Só Futebol Brasil
Agapea Factory
L&PM
My Best Shop
Bebitos
Fedco
ShoeStock
Librería Santa Fe
iba Comercial
A Colorida
Bejattos
Cobasi
Casa Royal
Almacenes Siman
International Vitamins
Pepper
Master Electrónicos
Lingerie.com.br
Pedra Mística
PoupeCompre
Relativa.com.br
impuls
PunkShop
Shop Unt
Wanama
Portinhola
Bololô
Lolja
Cia das Mochilas
Alex Shoes
MK Shopping
Diltex
BazarBem.com.br
Librería Porrúa Hermanos
Flowerz

Methodology

How We Gather the Data for the Latin America 500 Guide

Researchers contact each retailer several times over the course of data collection to compile, collect and fact-check each merchant's information.

If the merchant did not provide full financial, operations and web site summary information, Internet Retailer used metrics from that retailer's category as well as analyst interviews to formulate estimates. If the company did not provide sales figures, Internet Retailer estimated sales based on traffic and assumed conversion rate for that retailer's category and used analyst interviews to formulate estimates.

For monthly visits and monthly unique visitors, official numbers were supplied by many retailers. When a retailer did not reveal numbers, researchers used comScore or Internet Retailer estimates.

In all instances where an estimate is used or the data is supplied from a third party, the figure is footnoted. Retailers were given multiple opportunities to review and respond to estimates and metrics provided by third-party research firms.

In all instances where an estimate is used or the data is supplied from a third party, the figure is footnoted. Retailers were given multiple opportunities to review and respond to estimates and metrics provided by third-party research firms.

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