About Us

Internet Retailer Magazine was launched in March 1999 by Faulkner & Gray, a unit of Thomson Reuters. It was purchased in 2000 by F&G CEO Jack Love and some members of his management team, who left Thomson to form Vertical Web Media.

Vertical Web Media is a privately held company based in Chicago that focuses on providing business intelligence for the e-commerce market. Starting with one magazine, VWM has since started a dozen other information product aimed at this market and is now the largest publisher in the e-commerce field.

Our Mission

From its beginning, Vertical Web Media has been a journalistically driven enterprise which has as its mission to be the largest and most credible provider of objective business information on the market trends, technology, competitive practices and people that are shaping the e-commerce industry. We define our target market - the e-commerce business - broadly to include all forms of consumer and business transactions on the Internet that involve a purchase and exchange of value.

Our Products

Starting with the monthly Internet Retailer Magazine that began in 1999, Vertical Web Media has launched on average a new publication or information service every year since. It now operates a monthly magazine, two web sites, two e-mail newsletters, three conferences and trade shows, and five research guides - all directed to various aspects of the e-commerce business.

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The Flagship Magazine

The Flagship Magazine

Internet Retailer Magazine is the largest monthly magazine in e-retailing with 44,000 subscribers. All articles are staff-written and cover strategies and practices that produce success in e-retailing.

Internet Retailer Web Site

The Website

Launched in 2000 and completely revamped in 2010, InternetRetailer.com is the most visited informational web site in e-commerce with more than 250,000 unique monthly visitors. Content is updated daily.

Internet Retailer Newsletters


Our e-mail newsletters include IRNewsLink, a daily report on e-retailing practices and strategies with 45,000 subscribers, and E-Commerce Technology Report, a weekly on new e-commerce technologies.

Internet Retailer Conferences


We operate three annual conferences, including the Internet Retailer Conference & Exhibition, the world's largest e-commerce show; the Web Design & Usability Conference; and the Mobile Commerce Forum.

Internet Retailer Research Guides

Research Guides

Our five annual e-commerce research publications include the data-rich Top 500 Guide, the #1 e-commerce market research publication, which ranks and profiles the 500 largest e-retailers in the U.S.

Internet Retailer Online Guides

Online Guides

In 2009, we introduced the Top500Guide.com, a web-accessed database on e-retailing that allows subscribers to create hundreds of custom reports from the more than 100,000 facts from the Top 500 Guide.

Editorial Management

Katie Evans
Editor, Mobile

Allison Enright

Zak Stambor
Managing Editor

Frank Tong
Senior Editor, China

April Dahlquist
Associate Editor, Mobile

Editorial Research

Stefany Zaroban
Director of Research

Fareeha Ali
Research Analyst

Jonathan Love
Assistant Editor

Laura Berrigan
Project Manager, Research

Steve Rogers
Research Sales Director

Advertising Sales

Tom Duggan
Vice President, Sales and Product Development

Dave Cappelli
Western Manager

Judy Dellert
Southeast Manager (Except Florida)

Nancy Bernardini
Northeast Manager

Cindy Wilkins
Southwest & International Manager (Including FL, OH, PA)

Steve Rogers
Research Sales Director

Oliver Love
B2B Advertising Manager

Thomas Moore
Vendor Directory & Product Showcase Sales Manager

Matt Holmes
Client Services & Webinar Program Manager

Winnie Lee
Customer Service & Ad Traffic Manager

Web | Creative | Marketing

Farnia Ghavami
Director of Web Operations

Tom Chambers
Production Director

Erin Dowd
Marketing Director

Matt Love
Web Production Manager

Adam Campbell
Email Manager

Chaz McCrobie-Quinn
Email Production & Web Licensing

Stephanie Black
Junior Graphic Designer & HTML Specialist

Teresa Covelli
IT Manager

Molly Koeneman
SEO & Digital Analytics Manager

Finance Department

Sue Kroeger
Financial Manager

Bob Hannigan

Special Services

Chaz McCrobie-Quinn
Email Production & Web Licensing

Winnie Lee
Customer Service & Ad Traffic Manager