Last year’s website redesign produces mixed results.
Tommaso Trionfi is Monsoon’s fourth CEO since 2012. The order management software supplier boasts 50 e-retailer clients in the Top 500 Guide and Second 500 Guide, mostly small to mid-sized merchants.
Monsoon Commerce, which supplies order management software and other e-commerce services to many small to mid-sized merchants in the Internet Retailer Top 500 Guide and Second 500 Guide, has a new CEO, the company announced today.
Tommaso Trionfi takes over for Jim Cruckshank, who was first appointed chief financial officer in January 2013 then took over in May as CEO. In May 2013, Kanth Gopalpur, who founded Monsoon Commerce in 2002 and served as CEO from September 2012, stepped down for personal reasons. Prior to that, Brian Elliott served as chief executive from 2007 until 2012. Monsoon did not disclose the reason for Cruckshank’s departure but said he would remain a part of the company and support Trionfi through the transition.
From June 2010 to April 2013, Trionfi was CEO at Merchantry, which helps retailers sell products on online marketplaces, according to his LinkedIn profile. From June 2007 to December 2010, he was president of INSEAD, a graduate business school. And from 2000 to 2009, he was CEO of Wimba, which provides software to education companies.
Monsoon also appointed Rob Teichman, a colleague of Trionfi’s from Merchantry, as vice president of engineering. From July 2006 to May 2011, Teichman was senior director of marketplaces and business integration for e-commerce services provider GSI Commerce, now part of eBay Enterprise Inc.
“Monsoon Commerce is known for offering industry-leading, mature solutions,” says Trionfi. “That foundation, combined with an underserved mid-market and an e-commerce industry in full development put Monsoon Commerce in an excellent position for growth. I am thrilled to join this team of talented, committed individuals, and look forward to building on the company vision to deliver best-in-class solutions to online merchants.”
Monsoon Commerce, which acquired order management software provider Stone Edge in April 2011 for an undisclosed sum, supplies order management technology to 14 retailers in the Top 500 Guide and 36 in the Second 500 Guide, according to an analysis of vendor data on Top500Guide.com. Those e-retailers brought in a total of $811.6 million in online sales in 2012, a figure which garners Monsoon a No. 9 ranking for the order management category in the 2014 Internet Retailer Top Tec. Top Tech profiles the leading technology and service vendors to the Top 1000 online retailers in North America.
Monsoon’s showing represents an improvement from the prior year’s rankings, when Monsoon provided order management services to 11 Top 500 merchants and 20 in the Second 500. Those retailers had a combined total of $629.7 million in online sales in 2011, not enough to qualify Monsoon for the previous year’s ranking of top e-commerce technology vendors.
Some of Monsoon’s larger clients in the Top 1000 include sporting goods merchant OpticsPlanet Inc., discount mass merchant UnbeatableSale.com Inc. and Turn5, which sells aftermarket car parts at AmericanMuscle.com.
Monsoon Commerce is also parent company to Alibris, a web-only retailer of books, music and movies that has struggled in recent years. Alibris, No. 208 in the Top 500, went from an Internet Retailer-estimated $147.9 million in online sales in 2010, down to $126.0 million in 2011 and $96.0 million in 2012, Top500Guide.com shows.