The office supplies retailer say it sacrificed some sales to improve online profitability. It also redesigned its business-facing e-commerce site, StaplesAdvantage.com.
Brien Henderson is now Vice President of Global Sales, Monitoring Products at SmartBear Software.
Beverly, Mass. – June 26, 2013 – Brien Henderson is now Vice President of Global Sales, Monitoring Products at SmartBear Software, provider of software quality tools used by more than one million developers and testers worldwide. He comes from IDC, the world’s second largest IT research and advisory firm, where he spent more than a decade, most recently as Group Vice President of Worldwide Sales for six of IDC's Insights Vertical Business Units. Brien will utilize his more than 25 years of experience in marketing, managing and selling industry research and consulting services as well as various application software solutions to extend the worldwide reach of SmartBear’s AlertSite to businesses of all sizes.
“Providing customers with an optimum online experience in order to maximize revenue has never been more important to small, medium and enterprise businesses,” said Diane Albano, Executive Vice President & Chief Revenue Officer at SmartBear. “Thousands of customers have relied on AlertSite’s services to ensure the highest quality website monitoring, but the opportunity to expand the reach is tremendous. Brien’s success, including high-growth into vertical industries for IDC, will allow us to capitalize on many opportunities for SmartBear’s website performance monitoring tools.”
Brien has over 25 years of achievements in marketing, managing and selling sophisticated, subscription-based industry research and services, eLearning content and technology, as well as hardware and banking application software to Global 2000 organizations, financial institutions, technology providers and consulting firms in international and U.S. markets. He was Vice President of Worldwide Sales at Financial Insights, an IDC Company, Manager of Northeast Regional Sales at SkillSoft and Director of Sales & Marketing at TowerGroup, now the Corporate Executive Board (CEB). He also served as Manager of European Operations for NSS Corp, a retail banking software firm, and IBM’s largest financial services VAR at the time. He has a bachelor’s degree from Bowdoin College and a master’s degree from The University of Virginia.
“SmartBear is a hard-charging, dynamic software company with an energetic group of highly-talented people,” said Brien Henderson. “I look forward to helping SmartBear achieve new levels of growth not only by working closely with the team, but by understanding and delivering on the post-deployment monitoring needs of the thousands of clients and prospects worldwide.”
AlertSite delivers award-winning website performance monitoring to small, medium and enterprise businesses for the best possible online user experience, optimizing web services for revenue and business growth. To register for a free trial of AlertSite or to get pricing and more information, visit:
About SmartBear Software
More than one million developers, testers and operations professionals use SmartBear software tools to ensure the quality and performance of their APIs, mobile, cloud-based and Web applications. With five million downloads and counting, SmartBear products are affordable, easy-to-use and ready for deployment. Free tools and plug-ins for automation and performance testing, code review and website monitoring are available for download on the website. Learn more about SmartBear, the company's award-winning tools or join the active user community at http://www.smartbear.com, on Facebook or follow us on Twitter @smartbear or Google+.