They also are more likely to become repeat buyers, Forrester Research says.
Renys decided to expand as a multichannel retailer and replace its financial and point of sale (POS) legacy systems so it could unify all of its enterprise data into one platform, automate its numerous manual processes, and access and view business information in real time.
DENVER- Sept. 11, 2012- Junction Solutions, a leading provider of vertical-specific on-premise and on-demand software applications and services for the multi-channel retail and food and beverage industries, announced that Renys, a leading regional chain of discount retail stores in Maine, has selected Junction Solutions to implement Microsoft Dynamics AX 2012 and help launch its multichannel retail strategy, while automating manual processes and improving visibility and collaboration throughout its store locations.
Since the opening of its first store in 1949, Renys has grown to 16 stores located throughout the state of Maine with nearly 500 employees. To continue its year-over-year sales growth, Renys decided to expand as a multichannel retailer and replace its financial and point of sale (POS) legacy systems so it could unify all of its enterprise data into one platform, automate its numerous manual processes, and access and view business information in real time.
To achieve these strategic goals, Renys selected Junction Solutions as its technology partner to implement and manage its Microsoft Dynamics AX 2012 and POS system in a hybrid model that includes an on-premise and cloud deployment. Junction Solutions also will implement Renys' online storefront, provide training and a 24/7 global development and support team to manage the company's systems.
Specifically, Renys wants to improve visibility into inventory and sales throughout all of its stores. With the Microsoft POS and financial systems, employees will be able to find immediately out-of-stock items at other store locations rather than undertaking the time consuming process of calling or faxing each store as is the case with the current system. Renys also plans to significantly slash the time it takes its buyers to perform forecast and sales analysis since they currently have to rely on primarily manually-driven sales spreadsheets and reports that often are not considered accurate. Renys expects to reduce the time it takes for its end-of -month and end-of-year reconciliations by automating many of the manual financial processes used today.
"We were impressed with Junction Solutions' expertise in the retail market and its track record of successful enterprise deployments particularly with multichannel retailers," said John Reny, CEO of Renys. "Since our founding more than 63 years ago, we have successfully grown because we have stayed true to the same core values of providing the highest quality merchandise at affordable prices, while offering good old-fashioned customer service. We chose Junction Solutions as our long-term partner since they have the expertise and solutions to help us continue to execute on that tried and true business philosophy by enabling us to optimize efficiency throughout our operations and keep up with growth, while meeting the increasing customer demand for multi-channel commerce."
"We look forward to helping Renys achieve complete visibility across their operations and expand into a multi-channel environment," said Jeff Marker, senior vice president of Retail, Junction Solution. "In a frequently impersonal world of modern retail, Renys' differentiator is servicing customers with personal attention. Junction Solutions can help Renys and other retailers continue to provide that personal attention by understanding their customers better and engaging them through multiple channels while delivering a superior customer experience."
About Junction Solutions
Junction Solutions provides vertical-specific on-premise, hosted and cloud-based software and services that enhance operational performance, reduce costs, expand delivery channels and strengthen relationships. Built in Microsoft Dynamics® AX and designed specifically for food and beverage, and multi-channel retail companies, Junction Solutions' portfolio includes enterprise resource planning (ERP), supply chain management (SCM?demand, warehouse, yard and transportation management), production and scheduling optimization, trade promotions management, direct store delivery management, merchandising, order entry and call center management and mobile/web-enabled product sourcing and traceability. For more information, please visit www.junctionsolutions.com.