57.5% of all shoppers use the omnichannel service, but only 31.6% describe it as being a smooth process, according to a new report.
miStore complements software provider’s array of cross-channel retail solutions
Westboro, MA—Nov. 8, 2011—MICROS-Retail, a division of MICROS Systems, Inc., and leading provider of retail technology for the specialty and general merchandise retail industry, is pleased to announce the launch of miStore, MICROS-Retail’s new mobile Point of Sale solution.
miStore communicates directly from devices such as the iPod Touch, iPhone, or iPad with the retailer’s point of sale (POS) system, ensuring a seamless, real-time exchange of product and customer information not possible in mobile POS programs which store data directly on the handheld device. Several leading retailers have begun the implementation process of miStore, built on Xstore, MICROS-Retail’s flagship POS solution. miStore works in conjunction with multiple MSR and one- and two-dimensional scanner options to support all sales and inventory capabilities. The portability of the devices allows a store associate to more easily bring inventory and past purchase information to customers on the sales floor, efficiently manage shipping and receiving of packages, and facilitates price verification of products without having to roll racks to registers.
As the peak holiday shopping season draws near, miStore can increase the efficiency of store associates and facilitate a more enjoyable shopping experience for customers. From decreasing line wait-times and allowing store associates the mobility to walk customers through the entire shopping process, the flexibility afforded from miStore will prove invaluable during this busy time.
When integrated with MICROS-Retail’s Xstore POS, miStore provides real-time and consistent data during a mobile transaction. The mobile POS’ integration with backend systems also means that business rules and security parameters are identical. Changes to the logic or configuration are reflected across both systems.
“We are thrilled to launch miStore,” said Jane Cannon, CTO of MICROS-Retail. “miStore is truly an extension of the already rich MICROS-Retail platform, which not only offers POS, but also CRM, order management, and eCommerce. Adding mobile POS rounds out our integrated commerce solutions, and we are excited to be able offer this full suite of products to our clients.”
MICROS-Retail, a division of MICROS Systems, Inc. (NASDAQ: MCRS), is a leading global provider of technology and services for the specialty and general merchandise retail industry. Software solutions include point of sale, eCommerce, mobile point of sale, loyalty and CRM, loss prevention and analytics, order management, inventory management, and merchandise and supplier management. Services include creative and user experience design, business consulting, hosting, and managed services. Hundreds of retailers around the world—including bebe, Cabela’s, Charming Shoppes, Chico’s, Godiva Chocolatier, Gucci, Guess, IKEA, The Limited, Payless ShoeSource, Polo Ralph Lauren, Staples, Starbucks Coffee, Vera Bradley, and Whirlpool—rely on MICROS-Retail to strengthen their businesses and deliver results across all retail touchpoints: store, web, direct and mobile. Headquartered in the Boston, MA area, MICROS-Retail has offices and affiliates across the globe. To learn more, please visit www.micros-retail.com.