October 12, 2011, 12:58 PM

Backcountry.com to open a fulfillment center in Virginia next summer

The operation will help the outdoor gear retailer better serve the Eastern U.S.

Lead Photo

Online bicycle and outdoor gear retailer Backcountry.com said this week it will open a fulfillment center in Christiansburg, VA. Backcountry says the new facility, scheduled to open next summer, will help it to ship its products quicker and more cheaply to consumers in the eastern United States.

The online retailer operates a fulfillment center in West Valley City, UT. Some 200 employees will work in the new building, Backcountry says. Backcountry.com operates 10 specialty retail stores, including high-end bike e-retailer RealCyclist.com and dirt bike e-retailer HuckNroll.com.

“We started small in Utah, and Utah has been our operations base for 14 years,” says Jill Layfield, CEO of Backcountry.com.  “Amazing customer service and blisteringly fast fulfillment are two cornerstones of our business, and as we’ve grown, it has become very clear to us that to serve our customers nationwide, we need an East Coast fulfillment center.”

In August, Backcountry.com bought specialty bike e-retailer CompetitiveCyclist.com. Backcountry.com is a unit of Liberty Media Corp., No. 8 in Internet Retailer’s Top 500 Guide.

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