September 14, 2011, 9:46 AM

J.C. Penney and Office Depot lead August availability ranks

The two retailers topped web site availability testing for Internet Explorer and Firefox, respectively.

Lead Photo and placed first among large retailers in August availability tests, says Compuware Gomez. Last month, online shoppers using Internet Explorer could access 99.96% of the time. posted 99.94% rating in Firefox testing. came in second in Internet Explorer tests with a score of 99.94% availability. posted the third best score at 99.88% while and tied for fourth place (99.84%). and tied for second place in Firefox testing at 99.93%. came in fourth (99.92%) followed by (99.90%) in fifth place.

The average Internet Explorer availability for the 19 retailers measured in August was 99.66%, according to the Compuware Gomez Benchmarks study. The average Firefox availability for the same group of retailers last month was 99.69%.

Availability represents the percentage of tests that correctly load.

comments powered by Disqus




From The IR Blog


Rotem Gal / E-Commerce

6 steps to a better e-commerce website design

Here are examples of several e-retail sites that effectively eliminate barriers to shopping.


Mallory Mongeon / E-Commerce

How to inject social pizzazz into your email campaigns

Here are several examples of companies doing it right.