September 14, 2011, 9:46 AM

J.C. Penney and Office Depot lead August availability ranks

The two retailers topped web site availability testing for Internet Explorer and Firefox, respectively.

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JCPenney.com and OfficeDepot.com placed first among large retailers in August availability tests, says Compuware Gomez. Last month, online shoppers using Internet Explorer could access JCP.com 99.96% of the time. OfficeDepot.com posted 99.94% rating in Firefox testing.

LLBean.com came in second in Internet Explorer tests with a score of 99.94% availability. Williams-Sonoma.com posted the third best score at 99.88% while Amazon.com and OfficeMax.com tied for fourth place (99.84%).

Apple.com and Walmart.com tied for second place in Firefox testing at 99.93%. Newegg.com came in fourth (99.92%) followed by Dell.com (99.90%) in fifth place.

The average Internet Explorer availability for the 19 retailers measured in August was 99.66%, according to the Compuware Gomez Benchmarks study. The average Firefox availability for the same group of retailers last month was 99.69%.

Availability represents the percentage of tests that correctly load.

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