The high-end fashion retailer is piloting beacons in three stores, using the mobile technology to send shoppers directions to in-store events.
Hermes Fulfilment is using CDC eCommerce to power the online storefront of Wolford, a global manufacturer and marketer of upscale hosiery, lingerie, and ready-to-wear items.
SHANGHAI, ATLANTA, July 5, 2011 — CDC Software Corporation (NASDAQ: CDCS), a hybrid enterprise software provider of on-premise and cloud deployments, announced today Hamburg, Germany-based Hermes Fulfilment is using the cloud-based CDC eCommerce platform to help deliver eCommerce and multichannel retail services to its global customers.
Already, Hermes Fulfilment is using CDC eCommerce to power the online storefront of Wolford, a global manufacturer and marketer of upscale hosiery, lingerie, and ready-to-wear items. CDC eCommerce’s platform is initially being used in Wolford’s online ordering system.
Hermes Fulfilment manages the eCommerce, store-based and multichannel retailing requirements of its global customers in more than 15 countries. Hermes manages the complete fulfillment needs of its customer including the online ordering system, distribution of the products from its warehouse, as well as return logistics.
“We selected CDC eCommerce as our online storefront solution for our customers because of the feature-rich, intuitive and user-friendly shopping experience it delivers to customers,” said Max Bense, Key account manager of Hermes Fulfillment. “The CDC eCommerce platform also allows for growth in terms of merchandizing features, order volume management and customer acquisition strategies. We also like the flexibility of CDC eCommerce where we can easily customize the user interface. We believe the combination of CDC eCommerce and Hermes Fulfilment services will not only help our customers improve their online retailing strategies but also build a long-lasting relationship with their customers.”
“We are very pleased to partner with such a leading fulfilment company like Hermes Fulfilment,” said Gary Black, general manager of the CDC eCommerce product line business of CDC Software. “CDC eCommerce can help Hermes Fulfilment customers sell their products through multiple online sales channels across many international countries. Through this partnership, we believe Hermes will help their customers improve their brand, effectively merchandise products, streamline the checkout process, and position them for online success.”
CDC eCommerce delivers a multichannel commerce strategy to customers that includes innovative technology directly addressing call center, public marketplaces like eBay, web and mobile communications – all tightly integrated and centrally managed from a single interface with integrated inventory and order processing. CDC eCommerce is a unique on demand eCommerce platform with integrated order management capabilities, online marketplace and dynamic pricing support, full front-end and back-end capabilities such as merchandising and promotions, inventory, anti-fraud and returns management, community private-sale shops, multi-language/currency, and an industry-leading “implementation time.” The solution provides online retailers and manufacturers with the ability to maximize customer acquisition, conversion, and retention.
About CDC Software
CDC Software (NASDAQ: CDCS), The Customer-Driven Company™, is a hybrid enterprise software provider of on-premise and cloud deployments. Leveraging a service-oriented architecture (SOA), CDC Software offers multiple delivery options for their solutions including on-premise, hosted, cloud-based software-as-a service (SaaS) or blended-hybrid deployment offerings. CDC Software's solutions include enterprise resource planning (ERP), manufacturing operations management, enterprise manufacturing intelligence, supply chain management (demand management, order management and warehouse and transportation management), global trade management, e-Commerce, human capital management, customer relationship management (CRM), complaint management and aged care solutions. CDC Software's recent acquisitions are part of its "integrate, innovate and grow" strategy. Fueling the success of this strategy is the company's global scalable business and technology infrastructure featuring multiple complementary applications and services, domain expertise in vertical markets, cost effective product engineering centers in India and China, a highly collaborative and fast product development process utilizing Agile methodologies, and a worldwide network of direct sales and channel operations. This strategy has helped CDC Software deliver innovative and industry-specific solutions to 10,000 customers worldwide within the manufacturing, distribution, transportation, retail, government, real estate, financial services, health care, and not-for-profit industries. For more information, please visit www.cdcsoftware.com.
About Hermes Fulfilment
Hermes Fulfilment is part of the multichannel retailer Otto Group based in Germany, and provides a wide range of services to the mail order and store-based retail sector (distance selling and multiple store formats). Founded in 2006 as Hermes Warehousing Solutions, it started out as a logistics and warehousing service provider. Today, Hermes Fulfilment is a full service provider of integrated multi-channel solutions in the mail order sector.