August 12, 2009, 12:00 AM

CircuitCity.com produces best availability rating for July

Online shoppers could access web-only consumer electronics retailer CircuitCity.com 99.71% of the time last month, says Gomez.

CircuitCity.com came out on top of Gomez Inc.’s high broadband availability tests for July. Web shoppers could access the consumer electronics site, which re-launched in May as a unit of Systemax Inc., 99.71% of the time last month.

The average availability for the top 50 retailers in July was 98.09% for high broadband, 87.54% for low broadband and 69.38% for dial-up, Gomez says.

Rounding out the top five high broadband availability list were Zappos.com (99.54%), TigerDirect.com (99.51%), Newegg.com (99.50%) and ColdwaterCreek.com (99.44%).

ColdwaterCreek.com also had the most consistent low broadband and dial-up availability, at 93.81% and 89.14%, respectively.

How big retailers measure up on availability
Retailer
High Broadband (%)
Low Broadband (%)
Dial Up (%)
CircuitCity.com
99.71
92.93
73.37
Zappos.com
99.54
93.49
85.18
TigerDirect.com
99.51
92.77
84.58
Newegg.com
99.50
92.33
85.46
ColdwaterCreek.com
99.44
93.81
89.14
Overstock.com
99.38
91.94
84.08
CompUSA.com
99.37
90.66
79.81
Chadwicks.com
99.35
90.92
78.64
OfficeMax.com
99.30
91.91
84.32
Macys.com
99.26
90.85
82.77
QVC.com
99.26
90.81
83.07
Buy.com
99.25
90.21
64.59
BlueNile.com
99.24
90.79
83.22
AmwayGlobal.com
99.21
92.38
82.31
Costco.com
99.17
87.95
77.51
Avon.com
99.14
93.25
82.62
Peapod.com
99.10
88.71
75.77
JCPenney.com
99.02
91.65
83.49
Scholastic.com
99.02
89.30
85.63
HPShopping.com
98.99
89.34
64.43
CDW.com
98.97
90.25
85.17
Dell.com
98.97
91.45
85.98
HomeDepot.com
98.97
88.07
77.37
OfficeDepot.com
98.96
90.81
85.34
BestBuy.com
98.93
87.91
73.85
FTD.com
98.93
85.31
40.68
Amazon.com
98.89
90.11
80.61
Williams-Sonoma.com
98.89
90.40
81.91
Drugstore.com
98.84
90.05
73.71
NeimanMarcus.com
98.82
89.21
79.67
Saks.com
98.79
89.91
59.19
Toysrus.com
98.75
84.85
37.64
OrientalTrading.com
98.71
84.25
36.97
Target.com
98.71
86.41
51.14
BarnesandNoble.com
98.64
83.59
37.12
VictoriasSecret.com
98.64
88.88
75.15
HSN.com
98.59
86.75
74.17
Gap.com
98.48
81.09
30.84
Staples.com
98.47
88.53
78.43
MusiciansFriend.com
98.28
80.37
34.12
Walmart.com
98.26
86.23
69.38
1800Flowers.com
98.04
80.55
35.40
Netflix.com
97.74
87.31
75.44
Nordstrom.com
96.73
84.54
74.76
Apple.com
94.80
80.60
63.59
LLBean.com
93.33
76.38
57.95
Sears.com
92.50
74.85
61.56
SonyStyle.com
89.52
77.92
31.39
FootLocker.com
84.27
66.71
41.32
Benchmark Average
98.09
87.54
69.38
comments powered by Disqus

Advertisement

Advertisement

Advertisement

From IR Blogs

FPO

Anna Kuzmina / E-Commerce

An introduction to online payments in Russia

Russian shoppers use a variety of domestic e-wallets quite often when shopping online, a result ...

FPO

Rebecca Kanthor / E-Commerce

An American view of China's online shopping boom

The astronomical growth of Alibaba's Taobao online shopping mall is hard to fathom from a ...

Advertisement

If there's something you've bought offline that you weren't able to buy online, we're probably thinking about that.

— Sebastian Gunningham, Amazon Sr. VP of Seller Services
Continue to site

Advertisement