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Only about 80 customers were affected by a May 30 incident in which hackers broke into a Circuit City home theater message board hosted at a third-party site. CircuitCity.com was not compromised.
Only about 80 customers were affected by a May 30 incident in which hackers broke into a Circuit City home theater message board hosted at a third-party site in an attempt to gain remote access to the customers’ PCs, a Circuit City spokesman says.
No Circuit City customer data were compromised during the 36-hour breach, and only registered users signed onto the third-party site during the incident were affected, he says. The CircuitCity.com site is hosted internally.
“It appears the hackers would redirect you to a site, and then that site would then install a backdoor program, and then from that backdoor program, they would have access to your PC,” the spokesperson says.
Circuit City is contacting affected customers and offering them a free PC diagnostic. The retailer also will make sure the customers have the most updated version of Microsoft’s Internet Explorer. Only customers using versions of the software without security patches were vulnerable to the hackers, the spokesman says.
When notified of the breach, Circuit City pulled the site down for repair. It has since patched the software and put the site back online.