The State of Retailing Online 2015 report finds search and email leading the pack with e-retailers.
With the exception of LordandTaylor.com, Federated Department Stores Inc. will consolidate all of May’s e-commerce operations under the Macys.com and Bloomingdales.com brands by September.
With the exception of LordandTaylor.com, Federated Department Stores Inc. will consolidate all of its e-commerce operations under the Macys.com and Bloomingdales.com brands by September.
Earlier this year due to its acquisition of the May Department Stores Co., Federated added nearly a dozen new e-commerce properties to its web portfolio, including FamousBarr.com, Filenes.com, Foleys.com, Hechts.com, Kauffmans.com, LSAyres.com, MarshallField.com, MeierandFrank.com, RobinsonsMay.com, Strawbridges.com and TheJonesStore.com.
But just as Federated is rolling up other May department stores under the Macy’s brand, the strategy will also be expanded to the web, says Macys.com president Kent Anderson.
By September, Macys.com will function as Federated’s flagship web store. The company is beginning consolidating the former May e-commerce sites and expanding order management capabilities.
With a bigger e-commerce operation, Macys.com, No. 51 in the Internet Retailer Top 400 Guide to Retail Web Sites, will now have broader market share and penetration in regional markets and cities such as Chicago, Dallas, Houston, St. Louis and Minnesota, Anderson says.
The addition of more than 300 former May stores will also help Macys.com build a bigger multi-channel retail program, particularly for the Macy’s policy of buy online and pick-up or return to store. “We are creating a bigger national footprint and moving into regional markets where we will have more of an offline and online presence,” Anderson says.