December 7, 2004, 12:00 AM

Retailer e-mail deliverability reaches all-time high in Q3, says Bigfoot

E-mail deliverability hit a record high of 94.6% in the third quarter as retailers focused on list hygiene to prepare for the critical fourth quarter. The number of e-mail messages sent was up more than 81% over the previous quarter.

E-mail from retailers experienced record deliverability rates in the third quarter, according to the quarterly vertical benchmark analysis for e-mail communications released by e-mail services provider Bigfoot Interactive. While overall delivery rates remained strong among all industry sectors tracked, deliverability for retail clients reached an all-time high, 94.6%. Overall deliverability was defined as total e-mails attempted minus all failures.

Bigfoot attributes the gain in part to retailers` focus on list hygiene as they prepare for the critical fourth quarter. “Retailers continue to turn to e-mail as an efficient and effective tool in their promotional efforts for the holiday as volumes begin to escalate in anticipation of an increased reliance on this medium to increase marketing return on investment,” says the company.

Specifically, the number of e-mail messages sent over the third quarter increased by more than 81% over the second quarter of this year, spurred by back-to-school and fall promotional sales efforts. The average unique click-through rate from promotional messages was 3.8%, representing a slight increase of 2.5% over the second quarter despite the major increase in volume.

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From The IR Blog

FPO

Jason Miller / E-Commerce

Six steps to take to make your site ready for the holidays

Images, tags and mobile performance are among the key areas to focus on in the ...

FPO

Anna Buchalova / E-Commerce

Four e-commerce metrics that can help increase ROI

Many e-retailers focus on conversion rate, but here are four less-obvious ways to analyze your ...

Advertisement