And mobile revenue increases year over year on Black Friday, as more shoppers turn to their smartphones, a new study finds.
Systems programmers command the biggest salary increases, but training, new technologies and a challenging work environment outrank compensation as retention tools, says a new report.
Systems programmers command the biggest salary increases, but training, new technologies and a challenging work environment outrank compensation as retention tools, says a new report from people3, a research company of Gartner Inc.
While e-retailers are heavily focused on the customer interface, they’d do well to keep a close eye on IT operations that support it as well, suggest findings in the new research report. IT staffing needs, including those of web site operators, will accelerate over the next five years, with the workload of the IT function expected to increase by 50% by 2005. Yet IT jobs already experience a fair amount of churn, with more than half of all IT professionals leaving their employers in three years, according to the report. System programmers are commanding the biggest average salary increases and total compensation increases at 7.1% and 8.1% on average, respectively; yet network architect was the hardest job to fill, requiring an average of 4.2 months. Database administrator was the second most difficult job to fill, requiring an average of 3.2 months.
“It is absolutely essential for IT and human resource leaders in the organization to have the right programs and policies in place to attract and retain IT staff during the next few critical years,” says Linda M. Pittenger, president and CEO of people3. In the study, three factors – the use of new technologies, offering learning and training opportunities, and providing a challenging technical environment – ranked higher than competitive market-based salaries as effective retention practices, she added.