February 28, 2001, 12:00 AM

Employees can use kiosks

Kiosks can help retailers with store operations as well as with customer service.

While many retailers are beginning to deploy kiosks in their stores to allow customers to access web sites for out of stock items, product information and for gift registries, they can also be used to improve store operations. Scott Hardy, managing director at KPMG Consulting Inc., says retailers can use kiosks for employee management. "Retailers can set up kiosks in non-selling areas to interview new employees as well as for self-service human resources," he says.

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From The IR Blog

FPO

Philip Masiello / E-Commerce

3 reasons retailers fall short in email and social marketing

Reason one: They’re constantly trying to sell their customer, rather than to help and engage ...

FPO

Rotem Gal / E-Commerce

7 surprising e-commerce trends for 2017

Consumers will engage with products and brands in new ways online in the year ahead.

Research Guides

Advertisement