CEO Sharon Price John says Build-A-Bear’s old e-commerce system is a big reason for disappointing online sales in December.
The FBI, U.S. Department of Justice and National White Collar Crime Center have created a Web site that consumers can use to report Internet fraud. Known as the Internet Fraud Complaint Center, it provides information and logs complaints filed online for follow up by its staff. "The Internet Fraud Complaint Center allows consumers who suspect Internet fraud to share that information with law enforcement quickly and efficiently," says Attorney General Janet Reno. "Our ability to work with private citizens and industry is extremely important to our efforts to fight Internet crime, and the IFCC is a major step forward in that fight."
"The crucial difference in fraud committed over the Internet is that the perpetrator can 'virtually' vanish, leaving consumers wondering who or where to turn to for help," notes West Virginia State Auditor Glen B. Gainer III, chairman of the board of directors for the National White Collar Crime Center. "This unique partnership gives victims of Internet fraud a way to fight back in this largely unregulated environment." The Internet Fraud Complaint Center has offices in Morgantown, W.Va.