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For Sales Debbie Skerly|866-843-3827x211

Website http://www.a2bfulfillment.com

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a2b Fulfillment
Customer Service / Live Chat
a2b Fulfillment

Greensboro, GA.

A2B Fulfillment provides distribution support services including order fulfillment, customer care and value-added services such as kitting, retail preparation, returns, and product refurbishment. It also provides direct-to-consumer and retail fulfillment support. The company leverages systems such as OMS, WMS and ... Read More

For Sales Debbie Skerly|866-843-3827x211

Website http://www.a2bfulfillment.com

Customer Service / Live Chat
Activa Live Inc.

St. Clair Shores, MI.

Activa Live is a provider of on-demand live chat technology. Its Intelligence Rules feature helps retailers target and engage key visitors and customers. When used with automated chat invitations, retailers can specify criteria that must be met before the invitation ... Read More

Website http://www.ActivaLive.com/

Customer Service / Live Chat
Agendize

Montreal, QC.

Agendize, a customer engagement and conversion platform, offers conversion software tools, including click-to-call, live chat, share, comment and rate, call tracking, and send to phone. Click-to-call features detailed reporting of data such as call duration, phone number and referral sources. ... Read More

Website http://www.Agendize.com/

Customer Service / Live Chat
BoldChat, a LogMeIn brand

Wichita, KS.

BoldChat, which was acquired by LogMeIn Inc., is a live chat application that enables businesses to interact with visitors on their web sites. Customers use BoldChat for both online support and as a sales channel. BoldChat is available in several ... Read More

Website http://www.BoldChat.com/

Customer Service / Live Chat
CodeBaby Corp.

Colorado Springs, CO.

CodeBaby, is a provider of intelligent virtual assistants and strategic online consumer engagement tools for web retailers and others. Web retailing clients include Staples Inc. and Toys 'R' Us Inc. “Investing in an IVA solution is akin to assigning your ... Read More

Website http://www.CodeBaby.com/

Customer Service / Live Chat
eFashion China LLC

Shanghai, China.

EFashion China is a provider of strategic e-commerce services in China. The company creates and manages online brand stores as well as TMall (formerly Taobao Mall) stores. Services include site design and development, information technology maintenance and support, merchandise management, ... Read More

Website http://www.efashionchina.com/

Customer Service / Live Chat
Etech

Nacogdoches, TX.

Etech is a provider of business-to-consumer and business-to-business customer interaction services, such as customer acquisition, outbound call management, cross-selling/upselling, voice-based data entry, order entry, order follow-up, and customer experience with each contact. The company also offers account acquisition services such ... Read More

Website http://www.Etech.com/

Customer Service / Live Chat
Help Interactive

Westlake Village, CA.

Help Interactive is a provider of live chat services, including Virtual Chat and Hybrid Chat, a combination of a live agent and an artificial intelligence engine. With Hybrid Chat, site visitors can be immediately engaged in a conversation with a ... Read More

Website http://www.HelpInteractive.com/

Customer Service / Live Chat
IntelliResponse Systems

Toronto, ON.

IntelliResponse Systems is a provider of web self-service software to web retailers and others. The IntelliResponse Answer Suite includes Web Answers, Mobile Answers, Social Answers, Agent Answers and Product Showcase. Web Answers is a question-and-answer platform that delivers responses to ... Read More

Website http://www.IntelliResponse.com/

Customer Service / Live Chat
KANA Software Inc.

Sunnyvale, CA.

KANA Software, a provider of multichannel customer service technology, in 2012 launched Kana Express, a tool aimed at helping mid-sized e-retailers tie together various customer service channels. Kana Express provides a single platform where retailers can monitor customers’ interactions via ... Read More

Website http://www.KANA.com/

Customer Service / Live Chat
LiveChat Inc.

Boston, MA.

LiveChat, a provider of live chat software for retailers, in 2014 released a report that consumers who engage in text chats with online retailers using LiveChat’s platform report a satisfactory experience 86.21% of the time – up from 85.60% in ... Read More

Website http://www.LiveChatInc.com/

Customer Service / Live Chat
LivePerson Inc.

New York, NY.

LivePerson in June 2015 announced the launch of the LiveEngage app, a mobile messaging platform that enables small and midsize businesses to deliver customer service from a mobile app. “LiveEngage gives these businesses the ability to deliver the level of ... Read More

Website http://www.liveperson.com/

Customer Service / Live Chat
LiveSalesman

Noida, N/A.

LiveSalesman is a Noida, India-based provider of outsourced live chat-based customer services and sales to e-retailers. The company's offerings include live chat, email support, and voice and click-to-call services. Live chat services feature customer relationship management implementation, operator recruitment and ... Read More

Website http://www.LiveSalesman.com/

Customer Service / Live Chat
Moxie

San Bruno, CA.

Enterprise social software provider Moxie Software in 2014 announced a new web self-service knowledge application. The technology allows businesses to provide relevant information to constantly connected customers via desktops, smartphones and tablets, and makes it easier to create branded, configurable ... Read More

Website http://GoMoxie.com

Customer Service / Live Chat
Needle Inc.

Bluffdale, UT.

Live chat vendor Needle in June 2015 unveiled its Advocate-Assisted Shopping Cart capability. Needle’s platform enables companies to connect with online shoppers in real time. The new shopping cart feature allows retailers and customers to add products directly to the ... Read More

Website http://www.needle.com/

Customer Service / Live Chat
Netop

Portland, OR.

Netop is a Beaverton, Ore.-based provider of remote engagement tools for customer service and communications. Its LiveGuide live chat application is delivered in a software-as-a-service-based model. It features click-to-chat, audio and video chat, proactive chat, social media and email, customization, ... Read More

Website http://www.Netop.com

Customer Service / Live Chat
On Live Communications

McKinney, TX.

On Live Communications is a provider of contact center support technology and services, offering phone support, answering services and managed web chat. The company offers a range of services, starting with basic phone support featuring a free local number, interactive ... Read More

Customer Service / Live Chat
Parker Software

Orlando, FL.

Parker Software is the developer of WhosOn, a visitor tracking and live chat product for retail and other web sites. WhosOn offers site visitors real-time language translation, a click-to-call link and remote desktop sharing. Merchants track site visitors based on ... Read More

Website http://ParkerSoftware.com/

Customer Service / Live Chat
Red Sun Systems Inc.

Hickory Hills, IL.

Red Sun Systems Inc., an online applications provider, offers VersoChat, a web-based live chat application that works on virtually any platform. VersoChat live chat software offers four tiers of product depending on a retailer’s size and needs—Lite, Standard, Pro and ... Read More

Website http://www.VersoChat.com/

Customer Service / Live Chat
Respondez

Iselin, NJ.

Respondez is a global contact center and international business process outsourcing subsidiary of Spanco Ltd. The company offers support for multichannel retailers including call center staffing, order management, collections and other customer service. Customer services include inquiry management, phone-based customer ... Read More

Website http://www.Respondez.com/

Customer Service / Live Chat
Staff My Site

San Francisco, CA.

Founded in 2005, Staff My Site is a provider of an outsourced live chat services for customer support and lead generation. The company provides software plus trained chat agents starting at $195 per month for 24/7 service. To set up ... Read More

Website http://www.staffmysite.com/

Customer Service / Live Chat
TouchCommerce

Agoura Hills, CA.

TouchCommerce, a pay-for-performance conversion model for online retailers, in January 2015 teamed up with Dixons Carphone to launch a live chat program via desktop, tablet and mobile. The TouchChat product deploys chat windows and other forms of digital customer engagement ... Read More

Website http://TouchCommerce.com/

Customer Service / Live Chat
UpSellit Inc.

West Lake Village, CA.

UpSellit is a provider of site abandonment and cart abandonment software for web retailers and others. The software employs customer recovery strategies to help turn abandoning consumers into buyers with Abandonment Chat, which understands everyday speech to deliver accurate sales ... Read More

Website http://www.UpSellit.com/

Customer Service / Live Chat
Velaro

Elkridge, MD.

Velaro offers live help and live chat technology as a software-as-a-service product. Its proactive chat allows agents to send chat invitations manually as they monitor visitor behavior and can also be triggered automatically based on preset rules. The software features ... Read More

Website http://www.Velaro.com/

Customer Service / Live Chat
Vovici

Herndon, VA.

Vovici is a software provider of platforms for online customer communities and advisory panels. Its tools enable businesses to collect feedback, build and manage proprietary panels, leverage corporate social networks and utilize survey analytics and reporting. Vovici partners with companies ... Read More

Website http://www.Vovici.com/

Customer Service / Live Chat
Website Alive

Houston, TX.

Help desk software maker WebsiteAlive offers its AliveChat live chat software in three tiers: Lite, Pro and Pro+ editions. Its AliveConcierge product combines live agents with live chat software to provide web visitors with 24/7 customer service. Its AliveDial click-to-call ... Read More

Website http://www.WebSiteAlive.com/

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