Vendor Directory

Vendors

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TransForm Solutions
Consulting / Research / Consultants
TransForm Solutions

Austin, TX.

TransForm Solution is a global BPO company offering custom operations, back-office services and solutions. Its high-touch customer approach has increased customer loyalty with a 95% customer retention rate. The company prides itself on high quality engagements, proven process expertise and ... Read More

For Sales Asfaq Shiliwala|732-829-6935|sales@transformsolutions.com

Website http://transformsolution.com/

Consulting / Research / Consultants
Aberdeen Group

Boston, MA.

Halyard Capital, a private equity fund, in April 2015, announced the acquisition of San Diego-based The Aberdeen Group, a provider of research to online retailers and other clients, Harte Hanks Market Intelligence and the B2B research units from Harte-Hanks Inc. ... Read More

Website http://www.Aberdeen.com/

Consulting / Research / Consultants
Accenture Ltd.

New York, NY.

Accenture in 2014 conducted a chief marketing officer survey, which determined that two-thirds of CMOs globally believe their jobs will undergo drastic transformation in the next five years. The key drivers, according to the survey, will be analytics, big data ... Read More

Website http://www.Accenture.com/

Consulting / Research / Consultants
Affinion Group

Stamford, CT.

Affinion Group, a global provider of marketing services and loyalty programs, helps its clients develop customized marketing programs. The company’s products and services help its clients strengthen their customer relationships and generate revenue in the form of commission payments paid ... Read More

Website http://Affinion.com/

Consulting / Research / Consultants
AlphaZeta Interactive

Chicago, IL.

AlphaZeta, an interactive agency and digital consulting firm, has a stable of Internet retailing clients that includes Vera Bradley. The agency is an EPiServer Premium Solution partner, specializing in implementing EPiServer CMS and Commerce applications. AlphaZeta Interactive seeks to leverage ... Read More

Website http://AlphaZeta.com/

Consulting / Research / Consultants
Alta Resources

Neenah , WI.

Alta Resources is a provider of integrated business processing outsourcing services including customer care, e-commerce and fulfillment. The company offers inbound contact-center services; loyalty programs; technical support, lead capture, qualification and management; crisis communications, recovery support and hotlines; online self-service; ... Read More

Website http://AltaResources.com/

Consulting / Research / Consultants
Altman Dedicated Direct

Rural Hall, NC.

Altman Dedicated Direct, which provides direct response marketing consulting services to web retailers, in February 2015 ventured with advertising and analytics platform i.Predictus to consolidate and visualize the agency’s data. Altman Dedicated anticipates the arrangement with help the agency’s clients ... Read More

Website http://www.AltmanDedicatedDirect.com/

Consulting / Research / Consultants
B2C Partners

Plymouth, MA.

B2C Partners, an e-commerce research firm, posted a blog entry on 10 best practices for checking a vendor’s references, including being considerate of their time, coming prepared, qualifying upfront, keeping the tone upbeat, asking them to suggest improvements, listening intently ... Read More

Website http://www.B2Cpartners.com/

Consulting / Research / Consultants
Brafton Inc.

Boston, MA.

Brafton is a content marketing agency, serving web retailers and others. As part of its content marketing service, the agency also offers search engine optimization, social media marketing and content analytics services. In-house journalists write custom articles, which are automatically ... Read More

Website http://www.Brafton.com/

Consulting / Research / Consultants
Bridge Pointe Group LLC

San Mateo, CA.

Bridge Pointe works with card-not-present merchants to minimize payment card chargebacks and fraud through education and best practices. The company, formed by former executives of Visa, offers analysis and support to merchants to help them prevent chargeback disputes and improve ... Read More

Website http://getbridgepoint.com/consulting/

Consulting / Research / Consultants
Catalina USA

St. Petersburg, FL.

Catalina, a company that tracks the purchase histories of U.S. shoppers, in May 2015 appointed global retail industry veteran Steve Prebble to lead its newly formed Retail Solutions Group. Reporting to president Todd Morris, Prebble’s team with work with Catalina’s ... Read More

Website http://www.CatalinaMarketing.com/

Consulting / Research / Consultants
Clicks & Mortar Consulting Inc.

Boston, MA.

Clicks & Mortar Consulting, an online retailing consulting company, offers services in the areas of retail information technology; financial planning, controls and reporting; interim executive management; retail operations and supply chain services. Online retailing clients include Stein Mart, Dress Barn, ... Read More

Website http://ClicksandMortar.net

Consulting / Research / Consultants
Collabera

Morristown, NJ .

Collabera is an information technology services provider that offers a variety of mobile commerce services, including testing, website and app development, third-party integration, device management and technology roadmap preparation. Its products can incorporate GPS, coupons, live chat, social media integration, ... Read More

Website http://www.collabera.com/

Consulting / Research / Consultants
comScore Inc.

Reston, VA.

Web and mobile measurement firm comScore’s “U.S. Digital Future in Focus 2015” annual report revealed total U.S. retail digital commerce grew 14% in 2014. Desktop e-commerce increased 13%, while mobile commerce jumped 28%. As retailers continue to remove “friction” in ... Read More

Website http://www.comScore.com/

Consulting / Research / Consultants
Consumer Centric Consulting LLC

Shaker Heights, OH.

Consumer Centric Consulting, an online retailing management consulting company, offers technology effectiveness and other services that include application software evaluation, business intelligence, customer relationship management and e-commerce applications. Web retailing clients include Polo Ralph Lauren, Target, Dick’s Sporting Goods, J. ... Read More

Website http://www.ConsumerCentricConsulting.com/

Consulting / Research / Consultants
Conversys Inc.

London, ON.

Conversys is a digital promotions marketing provider that helps web retailers host, display and manage their digital promotions. Conversys' proprietary software and digital toolbox--e-mail, social media, mobile and shelf talkers--help web retailers leverage their print publications into online publications through ... Read More

Website http://www.ConversysInc.com/

Consulting / Research / Consultants
Correia Security Resources

Mississauga, ON .

Correia Security Resources specializes in customized security training workshops and services. Founder Dean Correia has had more than 20 years of experience in operations and loss prevention in Canada, including positions at Starbucks Coffee and Wal-Mart. His company focuses on ... Read More

Website http://CorreiaSecurity.ca/

Consulting / Research / Consultants
Craine Consulting

Denver, CO.

Craine Consulting is a search and social marketing agency for online retailers and other companies. Areas of specialization include social media optimization and marketing, search engine optimization, search engine marketing, online reputation management, brand evangelism, product design and development, online ... Read More

Website http://MattCraine.com/

Consulting / Research / Consultants
Cybage Software Pvt. Ltd.

Vadgaon Sheri, Pune .

Cybage is an offshore technology services provider for the retail industry, including multichannel retailing, e-commerce, store operations, supply chain logistics, analytics and customer relationship management. The company provides services for specialty and multichannel retailers, department stores, small and medium-size retailers, ... Read More

Consulting / Research / Consultants
Deloitte Development LLC

New York, NY.

Deloitte Development, a provider of consulting services to web retailers and others, in April 2015 released a report predicting that the swift growth of e-commerce will propel China’s express delivery market, which had more than 20 major players in 2013 ... Read More

Website http://Deloitte.com/

Consulting / Research / Consultants
Digital Evolution

Overland Park, KS.

Digital Evolution is a consulting agency, serving web retailers and others. Services include interactive web development and content management, integrated e-commerce, enterprise application development, and targeted e-marketing services. Interactive web development services include an enterprise content management system, customized electronic ... Read More

Website http://www.DigitalEv.com/

Consulting / Research / Consultants
e-tailing group Inc., The

Chicago, IL.

The e-tailing group, a cross-channel e-commerce consulting group, conducts annual website mystery shopping on 100 e-commerce sites and fact-finding merchant surveys, and fields online consumer research to understand what works for industry-leading retailers. The consultant also creates “voice of the ... Read More

Website http://www.e-tailing.com/

Consulting / Research / Consultants
e-ventures Worldwide LLC

Naples, FL.

E-ventures Worldwide is an independent research firm that analyzes products and services. Founded in 2002, the organization offers comprehensive and independent advice to help buyers make purchasing decisions. The company’s proprietary analysis tools and methodology features an evaluation rating system ... Read More

Website http://eventuresWorldwide.com/

Consulting / Research / Consultants
EcommerceRecruiter.com

Milton, GA.

EcommerceRecruiter.com is an executive recruiting agency specializing in e-commerce, mobile commerce, integrated marketing and new media. The agency sources and screens candidates with experience across multiple marketing channels including the Internet and email; print catalogs and direct mail; emerging media; ... Read More

Website http://EcommerceRecruiter.com/

Consulting / Research / Consultants
Experian Marketing Services

Costa Mesa, CA.

Experian Marketing Services, a provider of cloud-based marketing technology, in April 2015 released its annual “State of Cross-Channel Marketing Report,” which benchmarks how marketers understand customers and context, personalize experiences and optimize marketing performance across all customer touch points. Marketers ... Read More

Website http://Experian.com/MarketingServices

Consulting / Research / Consultants
F. Curtis Barry & Co.

Richmond , VA.

F. Curtis Barry & Co. is a national consulting firm for web retailers and others, specializing in order management and warehouse management systems, warehousing and distribution, inventory management and forecasting applications, and operational benchmarking for all business channels. A company ... Read More

Website http://www.FCBCo.com/

Consulting / Research / Consultants
First Annapolis Consulting Inc.

Annapolis, MD.

First Annapolis, a consulting and mergers and acquisitions advisory services company, offers a free monthly e-newsletter on its site, called Navigator. The e-newsletter, which provides the company’s perspective on payments industry trends, covers topics including gift card offerings for moms, ... Read More

Website http://www.FirstAnnapolis.com/

Consulting / Research / Consultants
FitForCommerce

Short Hills, NJ.

FitForCommerce is a boutique consultancy that helps e-commerce and multichannel businesses improve performance and profitability through strategy, technology, marketing, merchandising, operations, organization and financial planning. The company refers to its approach as eCommerce Diligence. Services including consulting for e-commerce retailers ... Read More

Website http://www.FitForCommerce.com/

Consulting / Research / Consultants
Flair Internet Consultants

Pitam Pura, New Delhi.

Flair Internet Consultants, a provider of custom web development applications, focuses on e-commerce site management, search engine optimization, search engine marketing and social media marketing. The company’s staff includes project managers, web developers, Flash programmers, graphic designers, content writers, data ... Read More

Website http://Flair4e.com/

Consulting / Research / Consultants
Forrester Research Inc.

Cambridge, MA.

Forrester Research Inc., an independent research company, provides advice about technology’s impact on business, including web retailers, and consumers. In May 2009, Forrester forecast that the U.S. web analytics market would reach nearly $1 billion by 2014, fueled by a ... Read More

Website http://www.Forrester.com/

Consulting / Research / Consultants
FreeeUp

Orlando, FL.

FreeeUp connects e-commerce companies with skilled, experienced online workers to help streamline the hiring process and accelerate the performance and productivity of their teams. Integrating quality freelancers allows management to focus on growing their businesses. Read More

Website http://www.FreeeUp.com

Consulting / Research / Consultants
FulCircle Inc.

Denver, CO.

FulCircle’s SmartSuite platform is designed to give e-retailers the business intelligence needed to manage marketing programs. The platform enables retailers to measure the effect of a marketing program across multiple vendors, systems and programs, connecting with data points both inside ... Read More

Website http://FulCircle.com/

Consulting / Research / Consultants
Gartner Inc.

Stamford, CT.

Gartner, a technology research company, in 2015 projected e-commerce sales in India would grow at a 33% compound annual rate through 2020, spurred by a rapidly growing middle class with solid annual income and access to web-enabled mobile devices. Gartner ... Read More

Website http://www.Gartner.com/

Consulting / Research / Consultants
GfK

New York, NY.

GfK provides usability testing, user research and eye tracking services. Areas of retail and e-commerce expertise include e-commerce, point-of-service and registers. GfK also specializes in call center usability consulting, eye tracking for package design and pay-per-click ads, and eye tracking ... Read More

Website http://GfK.com/

Consulting / Research / Consultants
Glenbrook Partners

Menlo Park, CA.

Glenbrook Partners, a payments consulting and research company, publishes e-commerce market analysis and reports to help U.S. companies better understand e-commerce markets around the world. Each report provides detailed regional information such as what payment options are needed to reach ... Read More

Website http://www.Glenbrook.com/

Consulting / Research / Consultants
Green Mountain Consulting

Memphis, TN.

Green Mountain Consulting provides parcel audit and invoice payment services featuring advanced analytics, network optimization, visibility applications and strategic project and contract management support. The company was founded by former FedEx developers with years of collective experience in the area ... Read More

Website http://GreenMountainConsulting.com/

Consulting / Research / Legal Services
GREENWICH BLACKHAWK PARTNERS P.C.

Santa Monica, CA.

Founded in 2009, Greenwich Blackhawk is a law firm that represents e-commerce clients in commercial, corporate, intellectual property, financial and real property transactions and litigation. The firm drafts and negotiates license and development, co-marketing, linking, and affiliate program agreements. It ... Read More

Website http://www.greenwichblackhawk.com/

Consulting / Research / Consultants
Guidance

Marina Del Rey, CA.

Guidance is a provider of business-to-consumer and business-to-business commerce, mobile and responsive design, web development, user experience design, integration, web hosting, search engine optimization, analytics, and retail strategy services. The company deploys both PHP and .NET e-commerce applications, including Magento, ... Read More

Website http://www.Guidance.com/

Consulting / Research / Consultants
Hitwise, an Experian company

New York, NY.

Experian Hitwise, an online competitive intelligence company, provides Internet measurement data to web retailers and others. Hitwise measures 25 million web users worldwide, including 10 million in the U.S., allowing clients to understand Internet behavior and competitive activity. Products and ... Read More

Website http://www.Hitwise.com/

Consulting / Research / Consultants
J.C. Williams Group Ltd.

Chicago, IL.

J.C. Williams Group, a global retail consulting company, has established global joint ventures and partner programs worldwide with an emphasis on India, Russia, the Middle East and Iran. The company is a member of the Ebeltoft Group, an international consortium ... Read More

Website http://www.JCWG.com/

Consulting / Research / Consultants
Kantar Retail

Boston, MA.

Kantar Retail provides retail trends and news, and retailer data, insight and analysis. The company offers a range of customized research, advisory services and blended learning that integrates Kantar’s insights with retailers’ knowledge base. Kantar’s retail insights help clients assess ... Read More

Website http://www.KantarRetailIQ.com/

Consulting / Research / Consultants
Key Lime Interactive LLC

Doral, FL.

Key Lime Interactive, a usability testing and consumer research company, delivers quarterly syndicated research reports on various industries and technologies to its clients and prospects via webinars. A recent report compared mobile daily deal apps. The reports and webinars offer ... Read More

Website http://www.KeyLimeInteractive.com/

Consulting / Research / Consultants
Kurt Salmon

New York, NY.

Kurt Salmon, a global consulting and project management company, publishes articles on a variety of topics. A recent article, called “Omnichannels Impact on Loyalty,” describes mobile’s effect on loyalty programs. Mobile disruption and the omnichannel movement mean retailers need to ... Read More

Website http://www.KurtSalmon.com/

Consulting / Research / Consultants
LakeWest Group

Cleveland, OH.

LakeWest Group is a retail management consulting company, providing consulting in the areas of strategy development, infrastructure design and assessment, and multichannel operating model design. The firm conducts an annual merchandise planning, allocation and replenishment best practice study that retailers ... Read More

Website http://www.LakeWest.com/

Consulting / Research / Consultants
Le Site Inc.

Montreal, QC.

Le Site, a website design and strategy agency, specializes in Magento e-commerce web development and online marketing for clients in the fashion and consumer goods industries. Services include e-commerce, strategy, community management, search engine optimization, product syndication and comparison shopping ... Read More

Website http://www.LeSite.ca/

Consulting / Research / Consultants
Lyons Consulting Group

Chicago, IL.

Lyons Consulting Group is an e-commerce digital agency, offering information technology consulting services and specializing in web design, web development, website hosting and e-commerce applications. Service offerings include multichannel strategy, customer research, competitive benchmarking, mobile and social strategy, organizational design, ... Read More

Website http://LyonsCG.com/

Consulting / Research / Consultants
McFadyen Solutions

Vienna, VA.

McFadyen is a provider of multichannel e-commerce strategy and delivery services. Its expertise includes full-cycle implementation of Oracle Commerce from strategy and analysis to design, development, testing, and ongoing maintenance. The company works on projects ranging from simple implementation with ... Read More

Website http://www.McFadyen.com/

Consulting / Research / Consultants
McMillan | Doolittle LLP

Chicago, IL.

McMillan Doolittle specializes in retail strategy development, and aims to generate results through processes and proprietary models that can be profitably implemented and sustained. The company evaluates and optimizes retail concepts, strategies and businesses, including feasibility studies of start-ups and ... Read More

Website http://www.McMillanDoolittle.com/

Consulting / Research / Consultants
McMillanDoolittle LLP

Chicago, IL.

McMillan Doolittle, a retail consulting company, covers all retail channels and segments. The company’s online retailing clients include Best Buy, Cabela’s, Eddie Bauer, Federated Department Stores Inc., Footaction, Gander Mountain, Garmin, Hallmark, Havaianas, J.C. Penney, Lands’ End, Lowe’s, Mango, Nike, ... Read More

Website http://McMillanDoolittle.com/

Consulting / Research / Consultants
Molecular Inc.

Watertown, MA.

Molecular is an interactive agency that helps web retailers and others develop a strategy for their online sales channel. Service offerings include digital strategy, experience design, engineering and project management. Digital marketing services include content management, data and analytics, emerging ... Read More

Website http://www.Molecular.com/

Consulting / Research / Consultants
Moving Minds LLC

Palm Coast, FL.

Moving Minds, a marketing and Internet consultancy, offers services to web retailers and others that include marketing and growth strategy, thought leadership, customer acquisition and demand generation, customer satisfaction, retention and loyalty, customer experience, and product design. Market research and ... Read More

Website http://www.MovingMindsLLC.com/

Consulting / Research / Consultants
Navigo Consulting Group Inc.

Long Beach, CA.

Navigo Consulting Group provides consulting services designed to help online retailers and others reduce their shipping and mailing costs. Navigo specializes in cost reduction of parcel freight and mail services, primarily through supplier contract negotiations. The company identifies and captures ... Read More

Website http://www.NavigoInc.com/

Consulting / Research / Consultants
Newmine LLC

Southborough, MA.

Newmine is a boutique consulting firm with expertise in multichannel retail operations and technology. Consultants’ area of expertise include cross-channel, in-store, e-commerce, merchandise planning, logistics, operations and data analytics. The firm also provides due diligence and merger integration services to ... Read More

Website https://www.newmine.com/

Consulting / Research / Consultants
Nielsen Co., The

New York, NY.

Nielsen, a global information and measurement company, in 2013 announced the Canadian launch of Nielsen Online Campaign Ratings. The ratings system measures the audience of online advertising, providing reach, frequency and gross rating point metrics, and demographics such as age ... Read More

Website http://www.Nielsen.com

Consulting / Research / Consultants
Phase 2 International

Honolulu , HI.

Phase 2 International delivers business software applications via a Software-as-a-Service model for small to medium-sized retailers. The company hosts business software from IBM and Microsoft in its data center, offering a monthly subscription plan where the client only pays for ... Read More

Website http://www.Phase2.com/

Consulting / Research / Consultants
Red Banks Consulting

Berkeley, CA.

Red Banks Consulting helps retailers develop e-commerce and multichannel direct consumer interaction strategies for increasing brand awareness, customer engagement, loyalty and profitability. The firm’s consultants have expertise in areas such as industry and competitive intelligence, market opportunity growth assessment, and ... Read More

Website http://www.redbanksconsulting.com/

Consulting / Research / Consultants
Retail Forward Inc.

Columbus, OH.

Retail Forward Inc, a provider of management consulting and market research services, specializes in retailing and consumer product marketing. According to a June 2009 Retail Forward survey, retail same-store sales excluding Wal-Mart deteriorated in May 2009, but shoppers showed signs ... Read More

Website http://www.RetailForward.com/

Consulting / Research / Consultants
RSR Research LLC

Miami, FL.

RSR Research is a retail technology research company that provides insight into business and technology challenges facing the retail industry, and advice about navigating these challenges for specific companies and for the retail industry at large. Recent research reports include ... Read More

Website http://www.RSRResearch.com/

Consulting / Research / Consultants
Sedlak Management Consultants Inc.

Highland Hills, OH.

Sedlak Management Consultants is a supply chain consulting firm specializing in distribution consulting. Services include outsourcing distribution operations to a third-party provider, facility planning and design, facility/operation improvements, material handling system selection, omnichannel consulting, project management/change management, and supply chain ... Read More

Website http://www.JASedlak.com/

Consulting / Research / Consultants
Sentier Strategic Resources LLC

Austin, Tx.

Sentier provides customized research services for e-retailers in the areas of user experience, market research, human factors and interface design. Its market research services include attribute mapping, competitive benchmarking, brand and message testing, design profiling, perceptual mapping, pricing and conjoint ... Read More

Website http://www.sentier.us.com/

Consulting / Research / Consultants
Shop.org

Washington, DC.

Shop.org, the digital division of the National Retail Federation, is a forum for digital retail executives. The organization has more than 700 member companies and focuses on challenges such as Web 2.0 and its effect on online shoppers; best practices ... Read More

Website http://www.Shop.org/

Consulting / Research / Consultants
Sloan Center for Internet Retailing

Riverside, CA.

The Sloan Center for Internet Retailing is a university research center, located at the University of California, Riverside, and focuses on improving the effectiveness of online retailing. The center includes the UCR eLab, a virtual research lab and online panel ... Read More

Website http://www.Sloan.UCR.edu/

Consulting / Research / Consultants
SmartIcon Technologies LLC

Fort Worth, TX.

SmartIcon Technologies, a technology and consulting company, developed the SmartLogin one-click auto-login technology application. The company refers to itself as “the desktop app for business.” SmartLogin features include quick installation, desktop brand advertising, real-time install tracking, one-click login, SSL V3 ... Read More

Website http://www.SmartIconTechnologies.com/

Consulting / Research / Consultants
SMI

Boston, MA.

SensoMotoric Instruments, or SMI, is a developer and marketer of computer vision applications, or eye and gaze tracking systems. It was an early adopter of vision-based three-dimensional eye-tracking systems and has, since its founding in 1991, installed more than 4,000 ... Read More

Website http://www.SMIvision.com/

Consulting / Research / Consultants
Sophelle

Framingham, MA.

Sophelle is an information technology consulting firm specializing in helping retail organizations plan and implement technology initiatives. The company helped an online fashion boutique for women’s apparel and accessories migrate to a new e-commerce application, automating the functional and user ... Read More

Website http://www.Sophelle.com/

Consulting / Research / Consultants
STELLAService

New York, NY.

StellaService, a company that provides customer service ratings to online retailers, helps its clients monitor, benchmark and improve the online shopping experience. The company in January 2015 announced it will begin measuring the customer service and fulfillment performance of online ... Read More

Website http://www.STELLAService.com/

Consulting / Research / Consultants
Tobii Technology

Danderyd, n/a.

Tobii Technology provides eye tracking and eye control technology to web retailers. Tobii Insight researchers conduct eye tracking studies on clients’ behalf. Services range from in-store shopper research and package design testing to automotive research and industrial eye-tracking. Testing areas ... Read More

Website http://www.Tobii.com/

Consulting / Research / Consultants
Trinity Insight LLC

Philadelphia, PA.

Trinity Insight provides e-commerce consulting and optimization services to web retailers and others. Online marketing services include search engine optimization, paid search, social marketing, email marketing, shopping engines and affiliate marketing. Trinity also offers a range of testing and optimization ... Read More

Website http://www.TrinityInsight.com/

Consulting / Research / Consultants
User Centric Inc.

Oakbrook Terrace, IL.

User Centric provides consulting to retailers that focuses on improving user experience. Its consulting services include usability testing, eye tracking, expert evaluations, remote user testing, user-centered design and online surveys. User Centric uses a special monitor with infrared technology to ... Read More

Website http://www.UserCentric.com/

Consulting / Research / Consultants
Valtech

Dallas, TX.

Valtech is an international technology consulting company that serves online retailers and others. The company helps its clients design digital experiences and services for their customers through creative technological applications designed to operate across all screens, devices and channels, including ... Read More

Website http://www.Valtech.com/

Consulting / Research / Consultants
Yankee Group

Boston, MA.

Yankee Group is an independent technology research and consulting company. The company's core offering is proprietary research and analytics on the attitudes, behaviors and usage patterns of mobile users. Based on this research, Yankee Group provides data insights and advice ... Read More

Website http://www.YankeeGroup.com/

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