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Resource Library

Items 1 to 50 of 233 total

  • Presented by: Bronto

    See how you stack up against your ecommerce marketing colleagues and competitors.

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    Industry Reports
    2016 Bronto Commerce Marketing Report
    Date: August, 2016

    See how you stack up against your ecommerce marketing colleagues and competitors

    You know there are other things you could probably be doing to make your commerce marketing program more successful. So you ask yourself, "Is our commerce marketing program growing in sophistication at the pace it should? Are we missing an opportunity to increase revenue?"

    To help answer these questions, Bronto Software undertook a study of our customers.

    Approximately 300 commerce marketers shared their practices with us so that we can give you a glimpse of the current state of commerce marketing.

    Sponsored by Bronto

  • Presented by: Avalara

    In this whitepaper, we’ll look at the top 4 compliance challenges that can become particularly complex not just during peak retail days like Black Friday and Cyber Monday, but also in the months before, when all the hard work of preparation gets done.

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    White Paper
    Checklist for holiday tax compliance
    Date: August, 2016

    Are you prepared for the holidays?

    Long before the holiday lights and seasonal music make their appearance in stores, retailers are preparing for the most wonderful (and busiest) time of the year. For ecommerce businesses, sales tax compliance is a tricky area to get right — especially when you're juggling the biggest shopping days of the year.

    In this whitepaper, we’ll look at the top 4 compliance challenges that can become particularly complex not just during peak retail days like Black Friday and Cyber Monday, but also in the months before, when all the hard work of preparation gets done:

    – Holiday Problem #1: Downtime and outages
    – Holiday Problem #2: New nexus rules
    – Holiday Problem #3: Rate and taxability changes
    – Holiday Problem #4: Filing returns on time

    In addition, we’ve compiled a Holiday Readiness Checklist. Get it now by filling out the form on the right, and check it twice before the holiday season begins, and you’ll be on the fast track to the state tax auditor’s “nice” list.

    Sponsored by Avalara

  • Presented by: Avalara

    This e-book seeks to provide a detailed look at the situation today, the proposals in play, and their likely impact for retailers of all types and sizes.

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    Industry Reports
    The Online Sales Tax Showdown
    Date: August, 2016

    How the collection of sales tax could significantly change the competitive position of online retailers

    2017 will mark the 25th anniversary of a U.S. Supreme Court decision that has exempted many online retailers from having to collect sales tax on purchases. It could also be the year when that exemption ends, and online retailers must be ready to respond to what would be a major change in their competitive position. While legislation to set a national rule on online sales tax collection has been blocked in Congress by conservative Republicans in the House, pressure is growing from state governments.

    This e-book seeks to provide a detailed look at the situation today, the proposals in play, and their likely impact for retailers of all types and sizes.

    Sponsored by Avalara

  • Presented by: Vital BGS

    Download this white paper and discover the inside secrets to designing, developing and running a well-oiled e-commerce machine.

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    White Paper
    End-2-End (E2E) eCommerce: Design and Development
    Date: July, 2016

    Everything that is necessary to make your online presence known and highly functional — a truly outstanding experience for customers — is End-to-End eCommerce.

    It's essential to employ best practices to create exemplary, even award-winning methods to achieve stellar results.

    Download this white paper and discover the inside secrets to designing, developing and running a well-oiled e-commerce machine.

    Sponsored by Vital BGS

  • Presented by: CloudCraze

    Download the white paper to learn how CIO's are embracing the need for speed and leading change.

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    White Paper
    Solve the Need for Speed! Learn from Today's CIOs
    Date: July, 2016

    How Today's CIO is Stepping Up to the Need for Speed

    Not so long ago, the role of most corporate CIOs could be summed up in a single phrase: Lock it down and don’t screw up.

    Today? Digital innovation is transforming the competitive landscape and fundamentally redefining customer relationships. The CIO has become a key member of the executive suite and digital technology is central to all phases of strategy.

    Download the white paper to learn how CIO's are embracing the need for speed and leading change.

    Sponsored by CloudCraze

  • Presented by: Avalara

    This report covers everything you need to know about the big changes in effect and provides insider tips to help you stay ahead of the state and federal changes. It also sheds light on the proposed rules still in the works.

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    Industry Reports
    New sales tax laws are now in effect
    Date: August, 2016

    2016 Mid-Year Sales Tax Changes

    Just when you thought you knew the state tax rules...States change them.

    46 states start their fiscal year on July 1. With that comes a whole new set of sales tax laws to follow.

    This report covers everything you need to know about the big changes in effect and provides insider tips to help you stay ahead of the state and federal changes. It also sheds light on the proposed rules still in the works.

    Get your copy of the report and learn:

    – Which states are making the biggest changes
    – Why having customers in Alabama, Louisiana, and Colorado (to name a few) is more challenging than before
    – Which states are changing taxability around services
    – And a lot more

    Sponsored by Avalara

  • Presented by: Worldpay

    Discover how demographic and cultural factors influence the buying habits of your target consumers with our new ‘Why do they pay that way?’ interactive tool.

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    Infographic
    “Why do they pay that way?” Interactive insights tool for retailers
    Date: August, 2016

    Discover how demographic and cultural factors influence the buying habits of your target consumers with our new ‘Why do they pay that way?’ interactive tool.

    Uncover a wealth of data based on a Worldpay research survey of 20,000 consumers! Simply choose from 10 markets around the world, and narrow your insights by age, gender and retail industry.

    The ‘Why do they pay that way’ tool includes:

    – Targeted view of shopper behaviour from 10 key markets
    – Preferences by age groups ranging from 18-24 to 51+
    – Insight into variety of payments, why shoppers choose them and more
    – Downloadable personalised report with findings

    Sponsored by Worldpay

  • Presented by: Ambassador

    Learn how to create and scale successful referral, affiliate, influencer, and other word-of-mouth marketing programs through our mini online course, delivered straight to your inbox.

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    Product Demos
    Exclusive: FREE Referral Marketing Best Practices
    Date: August, 2016

    Class is in session! Join our FREE email course to learn best practices from referral marketing experts. Learn how to create and scale successful referral, affiliate, influencer, and other word-of-mouth marketing programs through our mini online course, delivered straight to your inbox.

    – Our eCommerce referral programs, on average, are tripling revenue after just one year
    – Learn how and why “speed-to-market” is a key competitive advantage in leveraging word-of-mouth
    – Exclusive access to winning referral marketing tactics that brands are using today
    – Opportunity to speak with expert referral marketing consultants to strategize a custom program for your brand

    Seats for this month’s class are limited; enroll today.

    Sponsored by Ambassador

  • Presented by: Pixlee

    Learn from the best influencer marketing examples and discover the top performing influencer marketing tools.

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    Free Guide
    The 2016 Guide to Social Influencer Marketing
    Date: August, 2016

    How to launch and manage a social influencer marketing strategy that actually works. Learn from the best influencer marketing examples and discover the top performing influencer marketing tools.

    Learn how your brand can:

    • Shape social influencer marketing strategy
    • Select best-in-class influencer marketing tools and software
    • Find, manage, and measure returns on influencer relationships

    Sponsored by Pixlee

  • Presented by: Internet Retailer

    With data and insights from dozens of e-retailers and industry experts, this go-to holiday guide tackles some of the biggest challenges e-retailers face during the holiday season. We hope the experiences and recommendations of your peers help with your peak season planning.

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    IR Special Reports
    August 2016 Special Report: Holiday Handbook
    Date: August, 2016

    With data and insights from dozens of e-retailers and industry experts, this go-to holiday guide tackles some of the biggest challenges e-retailers face during the holiday season. We hope the experiences and recommendations of your peers help with your peak season planning.

    This special report also includes 5 sponsored articles, which explore: marketing automation technology, createing a brand narrative, how to develop marketing campaigns tailored to shoppers' specific interests, data-driven marketing processes to drive sales during the holidays, and how tax automation software can help retailers ensure they remain compliant during the frantic holiday season.

  • Presented by: ACI Worldwide

    Download our RIO infographic and view a special video about preventing an increase is fraud during the Games.

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    Videos
    Ready for Rio? Advice from Global Risk Analysts on Fraud
    Date: August, 2016

    Ready for Rio? Advice from our Global Risk Analysts for a secure Games

    The 2016 Olympic Games have begun and the eyes of the world are on Rio de Janeiro. The revenue opportunities for merchants are substantial – but so, too, are the risks of fraud.

    The London Games in 2012 saw a 50% increase in eCommerce fraud. This is a time when recognizing your genuine customers becomes more difficult, and recognizing fraudsters harder still.

    Sponsored by: ACI Worldwide

  • Presented by: Internet Retailer

    This report will delve into the results of the survey and will give mobile-savvy retailers ideas as to how they can stop leaving money on the table by engaging with a popular, yet under-utilized mobile engagement tool—SMS messaging.

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    IR Thought Leadership
    IR Survey Report: E-Retailers Underutilize SMS
    Date: August, 2016

    E-Retailers underutilize SMS as an effective customer engagement tool

    Retailers, both on and offline, have many ways to reach their customers today. Mobile apps, email, phone calls and social media—to name just a few—all play a big role in enabling retailers to communicate effectively with consumers.

    One form of communication available to retailers—SMS (also known as text messaging)—may not be getting the attention it deserves as an effective customer engagement channel, according to the recent Internet Retailer Mobile Messaging Survey.

    This report will delve into the results of the survey and will give mobile-savvy retailers ideas as to how they can stop leaving money on the table by engaging with a popular, yet under-utilized mobile engagement tool—SMS messaging.

    Sponsored by OpenMarket

  • Presented by: eFulfillment Service

    Dimensional weight is how shipping carriers determine ship weight based on package size, not weight.

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    Free Guide
    The Online Seller's Guide to Dimensional Weight
    Date: July, 2016

    When it comes to shipping ecommerce orders, dimensional (DIM) weight can cost sellers...and their customers...a lot of money. And with different DIM weight rules between different carriers and ship methods, it can be challenging for retailers to consistently minimize their DIM weight and shipping cost with each order.

    In The Online Seller's Guide to Dimensional Weight, you will learn...

    – How DIM weight is calculated
    – How DIM weight rules differ between USPS and FedEx / UPS
    – How DIM weight rules differ between domestic and international shipments
    – Specific examples of how DIM weight can dramatically affect shipping costs
    – Tips for reducing your DIM weight and shipping costs

    Sponsored by eFulfillment Service

  • Schaaf-PartnerCenrtric is offering a complimentary affiliate program audit to any advertiser with an existing affiliate program, no strings attached!

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    Product Demos
    FREE Affiliate Program Audit
    Date: July, 2016

    Schaaf-PartnerCenrtric is offering a complimentary affiliate program audit to any advertiser with an existing affiliate program, no strings attached! This offer includes:

    • An evaluation of your performance marketing techniques
    • Feedback on your current affiliate partners
    • Affiliate recruitment advice
    • Analysis of fraud protection within current program structure

    Sponsored by Schaaf-PartnerCenrtric

  • Presented by: MIVA

    This case study looks at how Essential Depot used Miva to expand its business by unifying a broad range of distinct audiences.

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    Case Study
    How can custom-built ecommerce architecture open up new market segments?
    Date: July, 2016

    The Miva ecommerce platform is famously a tool that many SMBs use to make the leap to true enterprise business. This case study looks at how Essential Depot used Miva to expand its business by unifying a broad range of distinct audiences.

    Essential Depot's diverse health, medical, and eco resource supply business required a total ecommerce system which could span industries with unique customers, buying habits, and security needs. Miva created a bespoke UI which streamlined purchasing experience with cutting edge merchandising functionality, while seamlessly integrating with production and fulfillment to boost efficiency.

    Learn how Miva helped this growing business graduate to enterprise-level revenue here.

    Sponsored by Miva

  • Presented by: ROI Revolution

    Based on an ecommerce analysis of over $300 million in paid search clicks under our agency management, this report presents the data and explores the most promising mobile ecommerce opportunities.

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    Industry Reports
    2016 Mobile-First Ecommerce Report
    Date: July, 2016

    With the majority of paid search visitors now coming from so-called "secondary" devices,desktop has been dethroned.

    Based on an ecommerce analysis of over $300 million in paid search clicks under our agency management, this report presents the data and explores the most promising mobile ecommerce opportunities.

    Read this report to discover:

    – Why the current stagnant performance of desktop traffic reveals an even shakier future.
    – The website structure to best convert this mobile-majority audience. (Sorry, developers may hate this!)
    – The soon-launching mobile sales channel positioned better than Google for driving sales! (beta testing is in full swing... you'll want in.)

    Sponsored by ROI Revolution

  • Presented by: Shippo

    This is a guide for fast-growing C2C, B2C and B2B marketplaces who have found product-market fit but are looking for ways to better use data to control and optimize their operations.

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    White Paper
    Shipping for Marketplaces
    Date: July, 2016

    If you dive into the operations of great marketplaces like Amazon and eBay, you’ll find that they’ve leveraged shipping throughout their businesses, tying together sellers, buyers and other marketplace components. This is a guide for fast-growing C2C, B2C and B2B marketplaces who have found product-market fit but are looking for ways to better use data to control and optimize their operations.

    This whitepaper will explore how you can leverage shipping to bring together:

    – Sales
    – Buyer experiences
    – Seller experience
    – Customer support
    – Fraud prevention

    Sponsored by Shippo

  • Presented by: WindsorCircle

    Download the 2nd Annual 2016 Retention Marketing Report to learn key trends in retention marketing, how retailers are marketing to existing customers, and how retention is impacting retailers - big and small.

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    Industry Reports
    2016 Retention Marketing Report
    Date: June, 2016

    Download the 2nd Annual 2016 Retention Marketing Report to learn key trends in retention marketing, how retailers are marketing to existing customers, and how retention is impacting retailers - big and small.

    Sponsored by WindsorCircle

  • Presented by: Curalate

    Lifestyle content has quickly become the lifeblood of brands, but understanding how these images actually drive purchases and revenue is still undefined.

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    Industry Reports
    Market Study: The State of Visual Commerce
    Date: June, 2016

    Benchmark Your Visual Marketing Strategy

    Which 5 obstacles keep leading marketers up at night? This survey tells all:

    Consumers are discovering content, products and brands across a growing number of touchpoints—social, email, apps, blogs. The list goes on.

    But no matter how inspired a consumer might be, most content isn’t connected to the stuff that’s in it. Lifestyle content has quickly become the lifeblood of brands, but understanding how these images actually drive purchases and revenue is still undefined.

  • Presented by: Selligent

    Out of all industries, the retail segment was first in line to feel the full disruptive force of digital transformation.

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    Industry Reports
    5 Trends That Are Disrupting Retail
    Date: June, 2016

    Digital transformation is changing the retail segment forever

    Out of all industries, the retail segment was first in line to feel the full disruptive force of digital transformation.

    When Jeff Bezos launched Amazon.com in 1995 as a mere book-selling website and Pierre Omidyar started eBay under the name AuctionWeb the same year, shopping for products on the World Wide Web was still considered cutting edge.

    Sponsored by Selligent

  • Presented by: Kibo

    In this one-of-a-kind study, take a look at the end-to-end in-store pickup experience, from purchase to wait time to associate interaction to signage.

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    Industry Reports
    Buy Online, Pickup In Store Mystery Shopping Study
    Date: June, 2016

    In this one-of-a-kind study, take a look at the end-to-end in-store pickup experience, from purchase to wait time to associate interaction to signage. The result is a set of 85 metrics to help you evaluate your in-store pickup omnichannel experience and to better elevate your business. The report includes:

    – Study results through the four phases of the study: App purchase, checkout process, post-purchase communication and the in-store experience
    – In-store pickup must-have requirements and recommendations on where you can improve
    – Report card to rate your business’s strengths and weaknesses

    Learn why buy online, pickup in store is the cornerstone of omnichannel, yet retailers aren’t meeting expectations. Download the study now!

    Sponsored by Kibo

  • Presented by: Curalate

    In this guide, you’ll find: 25 ideas for telling authentic visual stories, tips on which mobile apps and tools to try and 20+ images for Instagram inspiration.

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    Free Guide
    Instafamous! A Guide to Taking Better Photos
    Date: June, 2016

    A guide to taking better photos from 12 instagram influencers

    There’s no denying that succeeding on Instagram isn’t just science – it’s art. To that end, we’ve enlisted the help of 12 Instagram artists to help you become a better one.

    In this guide, you’ll find: 25 ideas for telling authentic visual stories, tips on which mobile apps and tools to try and 20+ images for Instagram inspiration.

    Get your free guide and start sharing beautiful images today.

    Sponsored by Curalate

  • Presented by: Internet Retailer

    This report will examine the benefits of cloud-based technology for e-retailers as well as the potential problems they must consider.

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    IR Thought Leadership
    IR Executive Report: Cloud Now
    Date: May, 2016

    Advances in Internet technology, capacity and speed have made it possible for companies of all kinds to move crucial software from their own data centers to the web, or " the cloud." That includes online retailers.

    This report will examine the benefits of cloud-based technology for e-retailers as well as the potential problems they must consider. It will draw on Internet Retailer survey data to report on how many online retailers are moving functions to the cloud and examine key issues, such as the difference between SaaS e-commerce platforms and other cloud-based technology options that may afford greater opportunities for customization and differentiation.

    Readers will learn about:
    – Cloud performance
    – Cloud security
    – Vendor selection

    Download this 19-page report, compliments of our sponsors: Amplience, Kibo, Snapfulfil, Oracle

  • Presented by: B2B E-commerce World

    This e-book looks at several strategies companies take to successfully interact with and sell to other businesses.

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    eBook
    Managing the Ins and Outs of B2B E-Commerce
    Date: May, 2016

    Companies involved in B2B e-commerce must cover a lot of bases to win.

    This e-book looks at several strategies companies take to successfully interact with and sell to other businesses, including: resolving channel conflict between manufacturers and distributors and sales reps; understanding and helping the customer's online purchasing journey; using analytics to better serve customers; and fulfilling large complex orders for business as well as smaller orders for individuals.

    It also covers how businesses can inspire their customers and their sales reps to more actively use e-commerce to increase sales, and it provides an inside look at how two companies—textiles distributor Trivantage and computer electronics company Dell Inc.—have built effective e-commerce and mobile commerce platforms to engage and serve their customers.

    Sponsored by IBM

  • Presented by: B2B E-commerce World

    This report on the B2B Workshop at IRCE 2016 on June 7 in Chicago profiles 10 sessions that will take B2B Workshop attendees on a conference journey covering multiple aspects of the surging and complicated B2B e-commerce market.

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    IR Thought Leadership
    B2B Executive Report: The Future is Digital
    Date: May, 2016

    10 sessions featured in the IRCE B2B Workshop that cover what B2B companies need to know.

    As the B2B world conducts more commerce on the web, companies of all sizes will reap more revenue; as a result, all will have to possess a deep understanding of how the transformation to B2B e-commerce happens. This report on the B2B Workshop at IRCE 2016 on June 7 in Chicago profiles 10 sessions that will take B2B Workshop attendees on a conference journey covering multiple aspects of the surging and complicated B2B e-commerce market—with lots of examples of how companies have met the challenges of this huge market and grown with it.

    These sessions will review how to:

    • Get a company's management, employees and customers on board with e-commerce.
    • Grasp the surging growth in B2B e-commerce sale--with a look inside Amazon Business.
    • Design a B2B site so that it's useful and easy to use by customers, with the special features business buyers need.

    Sponsored by: CloudCraze, WebJaguar, and Four51

  • Presented by: Automated Insights

    Product descriptions have the greatest impact on shoppers’ ability to find, decide upon and purchase your products. Trouble is, they’re costly and time-consuming to create.

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    Product Demos
    Learn how to generate thousands of product descriptions using artificial intelligence
    Date: June, 2016

    In a recent industry survey, 94% of ecommerce professionals said their organization considers product descriptions important or extremely important to their marketing and content strategy. Product descriptions have the greatest impact on shoppers’ ability to find, decide upon and purchase your products. Trouble is, they’re costly and time-consuming to create. We'd like to share a powerful platform with you that lets you automate the creation of product descriptions: Wordsmith. Using Wordsmith, made by Automated Insights, you can produce unique and engaging descriptions at scale, and that sound like a person wrote each one of them individually. Best of all, you can cut the time it takes to write from weeks to hours.

    Sponsored by Automated Insights

  • Presented by: Internet Retailer

    This May 2016 commissioned study conducted by Forrester Consulting on behalf of Oracle reports key findings from a survey of 250 eCommerce decision makers on shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions.

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    Industry Reports
    Complimentary Research Study: The Value Of Agile Commerce
    Date: May, 2016

    How Commerce Leaders Use SaaS To Drive Business Success

    This May 2016 commissioned study conducted by Forrester Consulting on behalf of Oracle reports key findings from a survey of 250 eCommerce decision makers on shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions. Read this study to learn:

    – Top considerations when choosing an eCommerce SaaS platform
    – Benchmarks on key eCommerce processes and top drivers for SaaS eCommerce
    – The factors most critical to a successful SaaS implementation
    – Which practices distinguish high performers from all others

    Sonsored by Oracle

  • Presented by: Internet Retailer

    This special report examines the various features and functions e-commerce platforms offer.

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    IR Special Reports
    June 2016 Special Report: E-commerce platforms evolve
    Date: June, 2016

    E-commerce platforms are the lifeblood of retailers’ online sales success. And the systems retailers are putting in place today are markedly different than those from just a few years ago. The changing nature of e-commerce platforms, which increasingly unify previously disparate back-end functions, reflect the broader retail shift to omnichannel shopping that ties together merchants’ online and offline operations.

    Today’s e-commerce platforms often incorporate technology that enables consumers to check real-time inventory counts across channels, track the status of their shipments, read product reviews and deliver streamlined navigation paths so they can quickly find the products they want.

    Some platforms also enable retailers to coordinate marketing initiatives across online, mobile and, in the case of retail chains, store channels. Often, these are platforms that are hosted and accessed on the web, or cloud. From these platforms, e-retailers can expect to be able to manage e-commerce, mobile commerce, accounting, point of sale, inventory and order management, marketing, merchandising, online marketplaces, customer service and financials. This special report examines the various features and functions e-commerce platforms offer.

  • Presented by: Internet Retailer

    This sponsored three-part special report explores the hardware, software and services that e-retailers can deploy to accelerate their fulfillment operations.

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    IR Special Reports
    June 2016 Special Report: Targetting fulfillment
    Date: June, 2016

    Consumers expect their online orders to arrive quickly. And those expectations are only rising as more merchants offer same-day and next-day delivery.

    But getting a shopper’s order to her doorstep quickly isn’t easy—especially as a shrinking labor pool is making it harder to add warehouse staff during peak periods. To keep pace with consumers’ expectations, some retailers are adding auto­mated processes to their warehouses that can increase order throughput and staff productivity without adding more employees.

    Retailers are also reassessing their order management systems, which are a critical step in the online retail process. Those systems are increasingly important because what used to follow a fairly straight line—when an order gets placed on a retailer’s site that information is sent to the warehouse where the order is picked, packed and handed off to a delivery carrier—has become complex as online merchants take orders from more venues, such as online marketplaces, for example, and rely on multiple suppliers to drop-ship the product to the consumer.

    Another way retailers are improving their fulfillment operations is by working with logistics companies that can store, pick, box and ship orders for them. This sponsored three-part special report explores the hardware, software and services that e-retailers can deploy to accelerate their fulfillment operations.

  • Presented by: Internet Retailer

    In this sponsored special report, we preview what five technology vendors will be showing off to attendees. Learn about the latest tools and services from Artifi Labs, Bronto Software, Listrak, ROI Revolution and Windsor Circle.

    Quick view Download Now
    IR Special Reports
    May 2016 Special Report: E-Retail Technology at IRCE
    Date: May, 2016

    The 10,000-plus attendees at IRCE in Chicago June 7-10 will find a massive exhibit hall filled with software and services that can help them improve their online businesses.

    Technology is at the heart of every e-commerce business, from the e-commerce platform that keeps a site up and running to the warehouse technology required to get an order picked, packed and out the door to the shopper. The fast clip of technology modernization keeps making applications smarter, faster, more accurate and more cost-effective for retailers. Among the reasons e-retail executives come to the Internet Retailer Conference & Exhibition, is to learn about the latest technologies that can help improve their business.

    In this sponsored special report, we preview what five technology vendors will be showing off to attendees. Learn about the latest tools and services from Artifi Labs, Bronto Software, Listrak, ROI Revolution and Windsor Circle.

  • Presented by: Assurant

    In this whitepaper, we share trends and themes in how millennials shop, including what impacts their decisions to make a purchase and how to gain their loyalty to your brand.

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    White Paper
    Reach the Generation that's spending $600 Billion Every Year
    Date: June, 2016

    With millennials spending 8 hours a day online and accounting for more than 80 million internet users, retailers are focusing on reaching this audience more than ever before. Millennials have buying power, and they also influence their peers and older generations, such as their parents, with their purchasing decisions.

    In this whitepaper, we share trends and themes in how millennials shop, including what impacts their decisions to make a purchase and how to gain their loyalty to your brand. We’ll also explain how Assurant Product Protection can help you reach this powerful group by making them more comfortable and confident in their purchase.

    Sponsored by Assurant

  • Presented by: EasyAsk

    This paper will explore how EasyAsk empowers your team to provide an outstanding shopping experience for your customers, resulting in improved conversion, customer loyalty and a proven 25-30% increase in revenue.

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    White Paper
    Smarter Merchandising Drives Significantly Higher Revenues
    Date: June, 2016

    Performing advanced merchandising easily is only one part of what makes EasyAsk unique. Explore how Einstein by EasyAsk, the smarter search, merchandising and navigation solution, will dramatically  increase site search revenues. This paper will explore how EasyAsk empowers your team to provide an outstanding shopping experience for your customers, resulting in improved conversion, customer loyalty and a proven 25-30% increase in revenue.

    Sponsored by EasyAsk

  • Presented by: SAS Institute Inc.

    Based on a survey of 357 executives, this Forbes Insights report explores how businesses are doing with developing and linking key back-end analytical processes with the customer experience.

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    White Paper
    Data Elevates the Customer Experience
    Date: June, 2016

    The data-driven customer experience is critical to organizational growth today. Based on a survey of 357 executives, this Forbes Insights report explores how businesses are doing with developing and linking key back-end analytical processes with the customer experience. Learn about their successes, benefits gained and the challenges that remain.

    Sponsored by: SAS

  • Presented by: Brocade

    This case study explores how Brocade technology simplified this process, enabling a multitiered, service-oriented architecture that would satisfy PCI DSS compliance.

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    Case Study
    Gilt Groupe Tripled Web Traffic and Cut Costs
    Date: May, 2016

    With millions of unique visitors to its website and over 5,000 requests per second during peak periods, online retailer Gilt Groupe could lose a large percentage of its daily profits in just 10 minutes of downtime. Looking to ensure a consistently excellent customer experience, increase revenue, and decrease back-end costs, Gilt Groupe made the move to virtualization with Brocade as their traffic management solution.

    Gilt Groupe needed to move to a cloud environment to boost scalability and cope with peaks in demand. This case study explores how Brocade technology simplified this process, enabling a multitiered, service-oriented architecture that would satisfy PCI DSS compliance.

    Sponsored by Brocade

  • Presented by: Affiliate Window

    Affiliate Window's first to market cross device solution ensures that affiliates are rewarded for driving sales.

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    Industry Reports
    Cross Device Tracking
    Date: May, 2016

    Mobile commerce has grown considerably over the past few years. Since Affiliate Window started monitoring this activity across the network, we have seen the share of traffic originating from mobile devices increase from just 2% in 2011 to over 50% today.

    Despite this increase in mobile activity, the growth is not at the expense of desktop traffic, but is additional rather than replacement traffic. The way consumers are accessing and interacting with content has evolved and customer journeys are now not just spanning multiple channels, but they are also across different devices.

    For a channel that has been premised on a last click basis and rewarding affiliates for the sales they have delivered, cross device journeys presented a problem. Affiliate Window’s first to market cross device solution ensures that affiliates are rewarded for driving sales, even if the customer journey involved multiple devices, as well as provides greater insight into customer journeys and the impact switching device has on these.

    Sponsored by Affiliate Window

  • Presented by: Rackspace

    This report will delve into the recent results of Internet Retailer’s 2016 Holiday Web Hosting survey brought to you by Rackspace.

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    Industry Reports
    E-Retailers Move To Third-Party Hosting
    Date: May, 2016

    E-Retailers Move To Third-Party Hosting In Response To Evolving Customer Demands

    Web Hosting easily is one of the most crucial elements to a successful holiday season for e-retailers. Consumers expect nothing less than speedy page loads and near-perfect site availability.

    This report will delve into the recent results of Internet Retailer’s 2016 Holiday Web Hosting survey brought to you by Rackspace. Learn key insights, trends and analysis that will prove invaluable in planning for this year’s holiday season.

    Sponsored by: Oracle

  • Presented by: Oracle

    This May 2016 commissioned study conducted by Forrester Consulting on behalf of Oracle reports key findings from a survey of 250 eCommerce decision makers on shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions.

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    Industry Reports
    Complimentary Research Study - How Commerce Leaders Use SaaS To Drive Business Success
    Date: May, 2016

    Complimentary Research Study – How Commerce Leaders Use SaaS To Drive Business Success

    This May 2016 commissioned study conducted by Forrester Consulting on behalf of Oracle reports key findings from a survey of 250 eCommerce decision makers on shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions. Read this study to learn:

    – Top considerations when choosing an eCommerce SaaS platform
    – Benchmarks on key eCommerce processes and top drivers for SaaS eCommerce
    – The factors most critical to a successful SaaS implementation
    – Which practices distinguish high performers from all others

    Sponsored by: Oracle

  • Presented by: Oracle

    The key concerns for commerce, marketing, sales, and IT executives are about core business issues: how to increase revenue; how to accelerate the pace of change; and how to handle growth when it comes.

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    Industry Reports
    Three Keys to Igniting Your Business Growth with Commerce in the Cloud
    Date: May, 2016

    Your e-commerce strategy is an essential component of your business success in today’s market.

    Having a nice website, online product catalog and a strong digital presence alone are no longer differentiators in the marketplace, and since customers are more empowered than ever today, the new reality is that customer experience is king. Competition is also pushing prices down and speeding the pace of change in virtually every market.

    The key concerns for commerce, marketing, sales, and IT executives are about core business issues: how to increase revenue; how to accelerate the pace of change; and how to handle growth when it comes. An IDC study revealed the implementation of SaaS based e-commerce could improve the total cost of e-commerce businesses by 50%. Boston Consulting Group agrees with these figures, with research showing companies can decrease their TCO by 20-50%.

    Sponsored by: Oracle

  • Presented by: Curalate

    Visual commerce – the emerging need for marketers and brands to understand how images engage and convert consumers at every point of the purchase funnel.

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    Industry Reports
    The Complete Guide to Visual Commerce
    Date: May, 2016

    How to Command Attention in a Content-Driven World

    With billions of images shared daily across a growing number of channels and touchpoints, there are now more opportunities for people to consume content and discover products than ever before. The result? Visual commerce – the emerging need for marketers and brands to understand how images engage and convert consumers at every point of the purchase funnel.

    If this sounds familiar, then you're among the 77% of marketers who agree there's a growing amount of pressure to connect visual content to ROI.

    Get Your Complete Guide to Visual Commerce and learn how to:

    • Develop and source new, creative content for your brand.
    • Harness your visual data to discover which images really resonate with your fans.
    • Monetize your visual content, and measure the new ROI – Return on Image.

    So, are you ready to unlock the power of your visual content? Download your free marketing guide today.

    Sponsored by Curalate

  • Presented by: Brocade

    Discover how to increase online revenue with faster applications.

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    Industry Reports
    Why Smart Organizations Maximize App Performance
    Date: May, 2016

    A study exploring the roles that applications play in organizations’ productivity and customer experience

    New research shows 77% of organizations believe poor application performance at peak times is impacting revenue. Discover how to increase online revenue with faster applications.

    Learn more in the report: Why Smart Organizations Maximize App Performance.

    Sponsored by: Brocade

  • Presented by: Affiliate Window

    Influencer marketing has been one of the key buzzwords over the past year. The value of an influencing click is widely understood within the digital landscape, yet within a channel that is traditionally paid on conversion it requires a shift in mind set for all advertisers - rewarding influence is so much more than just ‘paying for assists’.

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    White Paper
    Payment on Assist
    Date: May, 2016

    Influencer marketing has been one of the key buzzwords over the past year. The value of an influencing click is widely understood within the digital landscape, yet within a channel that is traditionally paid on conversion it requires a shift in mind set for all advertisers - rewarding influence is so much more than just ‘paying for assists’.

    It is important that advertisers take a broader look at the influence an affiliate has upon a sale. Post conversion analysis will play an important role in truly understanding the value of the key influencers across an advertiser’s program and determine a suitable reward for influence. With the volume of affiliate traffic that goes unrewarded, Affiliate Window’s ‘Payment on Assist’ model is a way to recognize the early funnel value that content sites provide.

    Sponsored by Affiliate Window

  • Presented by: ROI Revolution

    Based upon our analysis of ecommerce client accounts over the past two years, this report lays out trends and opportunities for ecommerce merchants to maintain strong growth in the second half of 2016 and beyond.

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    Industry Reports
    2016 Ecommerce Paid Search Report
    Date: May, 2016

    The Shifting Momentum of Paid Search
    Between Google and the Yahoo/Bing Network, the momentum of change in paid search is staggering.

    Based upon our analysis of ecommerce client accounts over the past two years, this report lays out trends and opportunities for ecommerce merchants to maintain strong growth in the second half of 2016 and beyond.

    Read this report to discover:

    – How are people searching and shopping?
    – How has this changed?
    – How can retailers capitalize on this?
    – How are the search wars playing out between Google, Bing, and Yahoo?
    – Where are we expecting search traffic growth in the second half of 2016?

    Download the 2016 Ecommerce Paid Search Report to remain at the top of your game throughout 2016.

    Sponsored by ROI Revolution

  • Presented by: Affiliate Window

    In this whitepaper, we reflect on key influences in the fashion vertical in 2015 as well as primary factors shaping the sector in 2016.

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    White Paper
    The Growth of Fashion Retailers Within the US Market
    Date: May, 2016

    Affiliate Window has been steadily growing in the US over recent years, as more and more advertisers are seeking a tailored service that focuses on developing their content sites.

    In this whitepaper, we reflect on key influences in the fashion vertical in 2015 as well as primary factors shaping the sector in 2016 including:

    Devices driving international growth;
    Key fashion retail dates;
    The rise of mobile;
    The role of influence.

    Sponsored by Affiliate Window

  • Presented by: Shotfarm

    In Shotfarm's Product Information Report, we studied the impact quality content has in accelerating or derailing online sales.

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    Industry Reports
    The Shotfarm Product Information Report
    Date: May, 2016

    Is product content helping or hurting your Brand?

    To better gauge the impact of product information on online retail sales, Shotfarm surveyed more than 1,500 consumers about their online shopping habits and the importance they place on content in making purchase decisions. Online shoppers are in the driver’s seat—they are browsing digital isles before making purchases, which means Retailers need to improve their workflow to enhance consumers’ experiences. Quality product content can go a long way towards determining whether a shopper makes a purchase, becomes a repeat customer or simply abandons their cart. In the Product Information Report, learn how product content can affect conversion, shopping cart abandonment, returns and brand equity. Get the “Shotfarm Product Information Report”.

    Sponsored by Shotfarm

  • Presented by: Internet Retailer

    This report provides examples of the best practices that today’s top web retailers use to anticipate their international customers’ online shopping and delivery needs and the role the right solutions partner can play in helping web merchants achieve excellence in the new era of cross border e-commerce.

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    IR Thought Leadership
    IR Research Report: E-commerce Without Borders
    Date: April, 2016

    How top retailers are successfully selling to consumers worldwide

    To growing legions of shoppers the world isn’t so big after all. In fact e-commerce is literally shrinking the world in which consumers shop online. As a result cross-border e-commerce sales grew 23% in 2015.

    Today merchants who localize their online store with language translation, currency conversion and more at checkout stand to capitalize on new cross-border e-commerce opportunity. But selling to customers globally has its own unique challenges that makes many retailers hesitant. To gain a greater comfort level, web merchants need to understand the “ins and outs” of what global e-commerce is and how it operates.

    In this report UPS i-parcel has partnered with Internet Retailer to present a road map to help merchants of all sizes understand the opportunity and meet the challenges of global e-commerce. This report provides examples of the best practices that today’s top web retailers use to anticipate their international customers’ online shopping and delivery needs and the role the right solutions partner can play in helping web merchants achieve excellence in the new era of cross border e-commerce.

    Sponsored by: UPS i-parcel

  • Presented by: Internet Retailer

    This paper provides suggestions on what metrics to measure, what benchmarks to measure them against and how to evaluate your email marketing efforts to improve those numbers.

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    White Paper
    Industry Report: Measuring Matters
    Date: April, 2016

    Defining, Benchmarking, Evaluating And Improving Your Email Campaigns

    In the early days of email marketing, we defined success by metrics such as open and click-through rates and the size of an email subscriber list. If revenue grew, we succeeded. Those metrics still matter, but today’s commerce marketers have the ability to measure and benchmark a wider range of results, such as average order value, customer lifetime value, carts recovered, subscriber growth through new channels, etc.

    This paper provides suggestions on what metrics to measure, what benchmarks to measure them against and how to evaluate your email marketing efforts to improve those numbers.

    Sponsored by: Bronto

  • Presented by: Mobile Strategies 360

    This exclusive report, Peak Performance, will look at best practices and current trends on helping mobile executives improve their company’s ROI via analyzing customer data and improving performance.

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    IR Thought Leadership
    Mobile Executive Report: Peak Performance
    Date: April, 2016

    Consumers expect using a mobile site or app to be fast and easy. In most cases, in fact, they expect it to be as fast and easy as using a PC. Only 6% of U.S. consumers will wait for a slow-loading mobile site, according to a December survey report. When it comes to the mobile web, consumers have a need for speed.

    And brands, in order to succeed, need to give the customer what they want; even if the bar is set painfully high. Be it apps or sites, peak performance on the mobile web requires work. However, with the right help and the right approach, many companies are making big strides in keeping small screen customers happy—and coming back for more.

    This exclusive report, Peak Performance, will look at best practices and current trends on helping mobile executives improve their company’s ROI via analyzing customer data and improving performance.

    Compliments of our sponsors: Instart Logic, Soasta, and Imgix

  • In the latest Schaaf-PartnerCentric whitepaper, we analyze this growing concern and cover topics like the problems with the traditional affiliate model, key pieces of data to analyze incrementality and technical implementation strategies.

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    White Paper
    Creating an Affiliate Program that Drives Incremental Revenue
    Date: April, 2016

    Measuring and proving incrementality within the affiliate channel is one of the industry’s hottest topics and something that brands are understandably very concerned about. In the latest Schaaf-PartnerCentric whitepaper, we analyze this growing concern and cover topics like the problems with the traditional affiliate model, key pieces of data to analyze incrementality and technical implementation strategies.

    Sponsored by: Schaaf Partner Centric

  • Presented by: Connexity

    Learn why shoppers who came with the intent to buy, and made it all the way to checkout, left just before purchase.

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    Case Study
    Study Reveals: How to Bring Abandoners Back to Buy
    Date: April, 2016

    Why do shoppers leave? What will bring them back? Our latest abandonment survey uncovers why shoppers abandon at checkout, and what motivates them to return and complete the sale.

    Sponsored by Connexity

  • Presented by: Internet Retailer

    This special report examines the technologies and practices that can help retailers sell to international consumers.

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    IR Special Reports
    April 2016 Special Report: Cashing In On Cross-Border Sales
    Date: April, 2016

    Global business-to-consumer cross-border e-commerce sales are expected to hit $1 trillion in 2020, up from $230 billion in 2014, according to a report from consulting firm Accenture and AliResearch, the research arm for Alibaba Group Holding Ltd. In the United States alone, Forrester Research Inc. projects outbound cross-border e-commerce sales will grow 16% annually to $44 billion in 2018, up from $24 billion in 2014.

    However, driving international shoppers to click and buy from a foreign retailer isn't easy. Retailers looking to sell online in foreign markets need a thorough understanding of online shoppers' expectations and product preferences in each country they plan to sell in. They must also be knowledgeable about the shipping and customs requirements in each country they service and properly calculate duty and shipping costs at checkout to avoid having customers pay unexpected charges upon receipt of the item. And, at the same time, they need to provide quality customer service and a way for consumers to conveniently return items.

    This special report examines the technologies and practices that can help retailers sell to international consumers.

    Sponsored by Azoya and Pitney Bowes