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New Report: The In-Store and Online Gap

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Download this study to gain insight into fellow retailers’ business strategies in adopting these omnichannel technologies and their attitudes about consumers and industry trends.

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Product Description

In-Store Meets Online: Unifying the Retail Customer Experience


Retailers are struggling to bridge the online and in-store gap and really unify customer experience. In fact, nearly half of retailers surveyed claim their technology won’t support omnichannel retail functions such as ship-from-store, in-store pickup and save-the-sale.


Download this study to gain insight into fellow retailers’ business strategies in adopting these omnichannel technologies and their attitudes about consumers and industry trends.


Sponsored by Kibo