"Must Have" Design and Usability Data and Analysis
from the Leader in Global E-Commerce Research

The customer demand driving e-commerce forward moves at the speed of light, and e-retailers literally cannot afford complacency with the design and functionality of their retail web sites. Fortunately, Internet Retailer's fourth edition of the Guide to E-Commerce Site Design & Usability provides the mission-critical data, analysis and best practices information e-retailers need to bring them up to speed on the best retail web design and functionality tools and techniques that are designed to improve web traffic, conversion rates and sales.

Available in a 409-page digital edition, the Guide provides extensive proprietary data and analysis and breaks down the trends, best practices and key vendors needed to design and maintain effective e-retailing and m-commerce sites.

Learn What Leading Designers Think of E-Retailing's Biggest and Most Promising E-Commerce Sites

In this completely updated 2014 fourth edition, independent web site experts critique 60 leading web retailers’ sites as well as 48 top mobile commerce sites on design, usability and other criteria. The features and functions of the Top 1,000 leading e-retailers’ sites across 14 categories are also examined in detail, featuring design consistency measurements and other new metrics.

Additionally, this immensely practical resource also includes the following data:

• NEW—Comprehensive cover story about how responsive web site design enables online retailers to develop an e-commerce site in one format that adapts to any device the shopper chooses: desktop computer, tablet or smartphone

• NEW—Feature article detailing how e-retailers can apply usability testing to zero in on what shoppers want when it comes to moving around an e-commerce site

• UPDATED—Business summaries, product and client details and contact information for 270 web site design and usability solutions providers, 59% more than the previous edition


Digital Edition
Internet Retailer now offers research publications in an interactive digital format. The digital version of the Internet Retailer Guide to E-Commerce Site Design & Usability: Data and Analysis for Designing Profitable Retail Sites—2014 Edition is not simply an e-book or PDF; there are several value-added custom features available with this digital edition. When you purchase your guide electronically, you can zoom in and flip through pages with ease. An easily navigable interface allows much faster access to data. For example, the listing in the table of contents pages instantly link users to the pages containing each company's profile, and every URL listed in each e-retailer profile is hyperlinked to that retailer's web site, making it easy to move from the profile and data reported on a particular site to that site itself. A keyword search function allows digital subscribers to find all references to a certain word or phrase, enabling users, for example, to search all web sites that use a certain e-commerce solution provider.

Order your copy of the Internet Retailer 2014 Guide to E-Commerce Site Design & Usability today: Digital $75.00

Digital Edition Use: Single-User Licenses Only, Limited Number of Devices per Order, No Exceptions. Please note: This is a digital product; PDF downloads are not available, nor can you print pages like a PDF. You can download the file to your computer or laptop to use as an offline tool, but may not print and replicate pages.


The number of Top 500 merchants that use an outside design firm


Mobile 500 merchants that have responsive design m-commerce sites


The median site availability for Top 500 merchants


The number of Second 500 merchants doing their own site design

Key Features

  • Detailed CritiquesTop 1,000 Leaders across 14 product categories

  • Spotlight on M-Commerce3 leading design firms critique 50 leading m-commerce sites

  • Top 1,000 Sites ComparedWeb site features/functions, performance & other design/usability metrics

  • Key Vendors TalliedProfiles of nearly 270 design solution providers

See all features