America`s Best-Selling School Uniform Company Extends Contract with Accretive Commerce through 2011
March 19, 2007 • Charlotte, NC • Accretive Commerce, the leading business process outsourcer of direct-to-customer services, and FrenchToast.com, provider of America`s best-selling school uniform line, announced today that they have extended their relationship for five additional years through 2011. Under terms of the agreement, Accretive Commerce will continue to support FrenchToast.com`s e-commerce and catalog channels with an integreated set of order management, customer care, fulfillment, technology, and professional services.
FrenchToast.com, which is a subsidiary of the LT Apparel Group, is one of the most widely recognized national children`s wear brands and has been a client of Accretive Commerce`s since 2000. The two companies have built an extremely successful outsourced services relationship supporting FrenchToast.com`s direct-to-customer business. Since partnering with Accretive Commerce in 2000, several value added services have been introduced to better serve FrenchToast.com including custom embroidery services for their school uniform line.
"Accretive Commerce has been an oustanding partner supporting and facilitating our multi-channel growth," said Michael Arking, president, FrenchToast.com. "Our partnership with Accretive has been extrememly positive, and committing to a long-term extension of our relationship was a natural and easy decision to make. There really is no better fulfillment and customer care outsourcer in the marketplace, and especially one that works as hard at exceeding customer expectations as Accretive Commerce."
"FrenchToast.com`s success is a direct result of their laser focus upon understanding customer needs, and then developing the best solution to meet those needs," said Hank Reeves, Accretive Commerce CEO. "The net result is a company with a strong brand in their target market and solid growth. We are proud to be a partner helping to enable their growth and success to date, and look forward to continue to serve FrenchToast.com for many years to come."
The five year agreement with FrenchToast.com represents the fourth multi-year extension Accretive Commerce has recently announced. "Long-term agreements with great brands are core to our strategy," continued Reeves, "and 5+ year extensions with our existing clients we see as validation of Accretive Commerce`s ability to execute and deliver real value to our client partner`s bottom lines. We also continue to make sizeable investments in our core capabilities as a result of these long-term contracts, which enables us to stay one step ahead of our competition and continue to deliver best-in-class services."
About French Toast Ltd.
French Toast, is the #1 brand of school uniform in the nation and offers a wide assortment of official school uniforms at great prices. French Toast School Uniforms are available at major retailers and online at www.frenchtoast.com.
About Accretive Commerce
Accretive Commerce is a market-leading direct commerce channel provider, accelerating companies` growth through a fully integrated range of outsourced eCommerce, Customer Care, and Fulfillment & Logistics solutions and services. Accretive Commerce has a proven track record serving some of the world`s best known brands such as American Eagle Outfitters, Godiva, Restoration Hardware and many others. The company combines market-leading capability, scalability, and flexibility with lean six sigma process excellence to deliver its clients a better brand experience, greater revenues, and lower costs. Accretive Commerce has an unparalleled commitment to customer service and a focus on brand protection that translates into guaranteed results and value creation. For more information, visit www.accretivecommerce.com.