Kurt Peters , Executive Editor
Oak Brook, IL – February 15, 2006 – APX Logistics’ Returns offering generated record growth in 2005 and continues to run at robust growth levels. Direct merchants continue to turn to APX Logistics, the largest, independent business-to-consumer, small package delivery provider to manage their consumer direct return’s programs as a result of their ability to provide an effective and cost-efficient returns solution.
“We identified a need in the marketplace for merchants to provide their customers with a lower cost returns feature that added ease-of-use without driving up the number of returned packages. We were successful in leveraging our low cost operating and transportation network to expand our straightforward, low-cost, merchandise returns service. In addition, by adding an electronic advance notification capability, we help merchants manage both inventory and customer service more effectively. ” remarked Steve Korol, President, APX Logistics. “Our Returns offering is the industry’s ‘best-value’ merchandise returns solution.”
At the heart of APX Logistics’ Returns is a pre-paid, USPS-approved shipping label. Merchants include the pre-addressed label in the package as it is processed and sent to the consumer. Should the consumer decide to return a package, they simply apply the label to the box and enter the package into the mail stream. APX Logistics retrieves and consolidates the package from a postal facility. Within 3-7 business days from postal pick-up, the package is delivered back to the merchant’s fulfillment site or to a designated warehouse.
“An added benefit of APX Logistics’ Returns is that the merchant receives advanced electronic notification informing them an item is being returned,” said Bridget Donovan, Returns Product Manager, APX Logistics. “Advanced notification allows a merchandiser to calculate expenses and staffing more easily, anticipate inventory levels earlier, pinpoint the location of the package and predict its arrival time. This helps the merchant to more cost effectively manage, schedule and staff customer service and operations activities while serving their customers faster and with better information. We provide all of these advantages at a 10-30% savings compared to the other consumer alternatives.”
APX Logistics has a 25 year history of providing a broad range of package logistics services to companies across the country. In addition to Ground and Express delivery, the company`s services include: Returns, Specialty Retail Delivery, Merchandise Management, and other value-based solutions to rapidly changing residential delivery requirements.
APX Logistics is headquartered in Santa Fe Springs, California with key Sales and Customer Support functions located in Oak Brook, Illinois. For more information on any services provided by APX Logistics please visit www.shipapx.com.
Marketing Communications Manager
(630) 572-6300 Ext. 3151