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Previous Slide Next Slide

/ Technology

The Internet transforms warehouse and distribution—often in subtle ways

The Internet transforms warehouse and distribution operations--often in subtle ways.

By David P. Himes Post a comment
Taking the measure of affiliate marketing networks

How does your affiliate network compare to others?

Internet Retailer Post a comment

More Stories

Retailers turn to technology to make web reach its promise of personalized recommendations

Retailers turn to technology to make the web live up to its promise of true personalization.

By Kurt Peters Leave a comment
How web-enabled kiosks are adding more C to C-stores

Web-enabled kiosks are extending the product selection at c-stores.

By Paul Demery Leave a comment
After success in stores, retailers take e-learning up the corporate ladder

With success in stores, some retailers are taking e-learning to corporate managers and customer service technicians.

By Kurt Peters Leave a comment
They`re small, techie and revolutionizing pick-and-pack and warehouse operations

Radio frequency i.d. tags are helping FigLeaves.com optimize warehouse space and speed the flow of goods through the supply chain.

By Paul Demery Leave a comment

/ Marketing

Eternal vigilance is the price of success--especially at retailers` web sites

Vigilance is the price of success on the web—but it’s not always easy.

By Mary Wagner Leave a comment
A new chief has big plans for Safeway’s dot-coms

Mitchell Rhodes confidently predicts the web will account for 3-6% of Safeway’s sales–soon.

By Paul Demery Leave a comment
Content sprawl sparks a solution

Put the needs of content management and the needs of dynamic imaging together and you have one big headache for multi-channel retailers of any scale. You also have a newly identified discipline--brand asset management.

Internet Retailer Leave a comment
116 years of style--and now with a new web style

The newly re-launched HartSchaffnerMarx.com, which replaces an earlier brochureware effort that went up in 2000, features expanded content designed to raise brand awareness among a younger demographic.

Internet Retailer Leave a comment

/ Technology

Apparel: Slow and steady does it

Apparel sales on the web in the first six weeks of the year were up 15% over last year, comScore reports, reaching $6.1 billion. The growth follows full-year growth in 2002 of 15% over 2001. "Apparel will continue to be one of the category leaders," a comScore analyst says.

Internet Retailer Leave a comment
Placing ads in context

Google has rolled out an extension of its year-old AdWords marketing program to deliver customers` ads to sites not related to Google.

Internet Retailer Leave a comment
Online marketing is winning over the product researchers

TV and word-of-mouth are still effective means to initiate product awareness. But consumers are starting to prefer online advertising, e-mail promotions and search engine marketing to gather buying information, DoubleClick Inc. reports.

Internet Retailer Leave a comment
R-E-S-P-E-C-T, find out what it means...

More than a third of retail chains with online channels ignore customer requests for information, says the Winter 2003 Online Customer Respect Study. A full 37% of retail chains contacted through their web sites never responded to e-mail queries.

Internet Retailer Leave a comment
eBay subtracts Half from the equation

After acquiring Half.com in 2000 and learning what it needed to learn from Half`s operations, eBay has decided that Half no longer has a role in eBay`s future. It will shut down Half`s operations over the next year.

Internet Retailer Leave a comment
Internet retailing and the smart store

We have focused a good deal of our editorial coverage on how retail chains are integrating the Internet into all aspects of their merchandising operations, including, most importantly, their stores.

By Jack Love Leave a comment
The new call center agent

The web is making consumers smarter. And so call centers need smarter agents if they are to answer customer questions intelligently.

By Kurt Peters Leave a comment
Get ready for sales tax

With amnesty agreements resulting in big retailers collecting online sales tax and the Streamlined Sales Tax Project heading for consensus, the days of tax-free e-shopping appear numbered.

By Paul Demery Leave a comment
Where’s Wal-Mart

Wal-Mart’s web strategy is not to take over e-retailing. Rather, it’s to use the web to extend its grasp on store-based selling.

By Mary Wagner Leave a comment

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