• Business model
  • Content
  • Design
  • International
  • Mobile
  • Omnichannel
  • Site features
  • Social
  • Advertisement

Deeper connections and new ideas

The retailers highlighted in the business model section of this year’s Hot 100 are a healthy mix of established brands finding new ways to connect with, and convert, customers and relatively new businesses that are attracting attention by not just thinking outside the box, but building a new one altogether.