95% of the orders at Hallmark Business Connections are processed online, CEO Tressa Angell says.
If there's something you've bought offline that you weren't able to buy online, we're probably thinking about that.”
In its last earnings report before its expected merger with Net-A-Porter, Yoox reports good results for web sales overall and a stellar performance from ...
Sponsored by 2013 Social Media 300
Internet Retailer's four blogs cover the industry with perspective pieces on: growth & direction of the broader Internet world; trends in e-commerce; best practices, strategies and technology adoption of market leaders; and the powerful force of the ever-growing mobile commerce sector.
Q: We have 5 retail locations, online and a distribution center. What best practices work to achieve synergy between the channels?
Our challenges are with our Made In Washington brand: 5 retail locations, online and distribution center. Inventory is an easy-to-identify issue. But beyond that what best practices do experts see ...
A: It is very important to integrate the customer and transaction data for all channels into a single view of the customer.
From a CRM [customer relationship management] background, It is very important to integrate the customer and transaction data for all channels into a single view of the customer. Beyond customer ...
Principal, JAC CRM Consulting LLC.
The U.S. Department of Justice last month released a report on data breaches. The chief ... 0Russian's new data law: What e-commerce firms need to know
All personal data must be stored in Russia, and not in cloud servers elsewhere. Here ... 0A new source of personalization data
E-commerce marketers have a whole new way to gain insights to personalize the online shopping ... 0A startup e-retailer’s journey to efficient fulfillment
At first, the brothers who co-founded FLO Cycling packed orders themselves. As they grew, they ... 0A glimpse at the business philosophy of Alibaba’s Jack Ma
The founder of China’s dominant e-commerce company offers advice to online entrepreneurs. 0Top strategic takeaways from IRCE 2015
Marketing research firm MarketingSherpa interviewed 47 executives who attended IRCE in June 2015. Three e-retailer ... 0Rewarding customer advocates cements loyalty
Word of mouth has largely moved online, and brands can benefit from encouraging happy customers ... 0A spark of life in the Ukrainian e-commerce market
Horizon Capital invests in Ukrainian web merchant Rozetka, No. 207 in the Europe 500. 0Which retailers operate the fastest web and mobile sites?
In a new monthly feature, web performance specialist Dynatrace ranks the leading e-retailers by site ... 0How to recommend the right fashions for each online shopper
Polyvore has developed a personalization system based on products similar to those the shopper views, ... 0
Retailers face potentially heavy costs if a proposal for changing Internet address rules goes through. ... 6Social selling or simply annoying?
Nearly every day I get a new announcement about a service that helps e-retailers set ... 5Daily deal overload
Deals should be tailored to their audience. 5No m-commerce site? You're losing sales—big time
A prominent e-commerce figure tells how to figure out your mobile revenue. 5The future of social commerce isn’t on Facebook
The social network wants retailers to integrate its features into their sites. 5Bye bye, BlackBerry
The smartphone operating system continues to sink. Why bother? 5Executing the basics
There were no secret ingredients that turned Diapers.com from a category leader into a category ... 4Here comes social media—ready or not
One of the most frequently mentioned topics the 2010 Internet Retailer Conference & Exhibition in ... 4Which is more important: a site or an app?
No question: an m-commerce site. 4Welcome e-mails are hit or miss
Welcome e-mails offer retailers a prime opportunity to present a unique deal. 4
Editor in Chief
Director of marketing, Impact Learning Systems
Source: E-CommerceMay 21, 2015, 5:35 PM
Based on an analysis of customer service data, Impact Learnings Systems highlights five areas e-retailers ... Read More
Partner, Security & Risk Services, LBMC
Source: E-CommerceMay 21, 2015, 10:00 AM
Online retailers should move from SSL to stronger Transport Layer Security technology. All companies should ... Read More
Product manager, Slatwall Commerce
Source: E-CommerceMay 18, 2015, 10:32 AM
And that platform has to be flexible enough to handle ideas that the chief marketing ... Read More
Source: E-CommerceMay 12, 2015, 3:37 PM
It’s not hard to sell a lot of merchandise on Amazon. What’s hard is making ... Read More
Research director, Litmus
Chief editor, East-West Digital News
Source: E-CommerceMay 5, 2015, 9:20 AM
Lamoda, an online fashion retailer backed by Germany's Rocket Internet, began selling in the Ukraine ... Read More
Story teller & lead business analyst, ThoughtWorks
President, Fixer Group Consulting
Source: E-CommerceMay 4, 2015, 4:04 PM
A specialist in helping online retailers upgrade their e-commerce software, has a surprising word of ... Read More
Chief editor, East-West Digital News
Source: E-CommerceMay 4, 2015, 11:48 AM
AliExpress, the Alibaba service that lets consumers around the world buy from Chinese retailers, is ... Read More
Vice president of product and innovation, Digital River
Source: E-CommerceMay 4, 2015, 11:29 AM
75 billion objects will be connected to the Internet by 2020, Morgan Stanley says. When ... Read More
Director, eCommerce and Payments, LexisNexis Risk Solutions
Source: E-CommerceMay 1, 2015, 11:30 AM
A look at ways to prepare for the risks of high-volume e-commerce seasons following a ... Read More
CEO, Catchpoint Systems
Vice President & Research Director, Forrester Research
Source: E-CommerceApril 28, 2015, 11:48 AM
Retailers selling online around the world emphasized the importance of linking stores and the web, ... Read More
Source: E-CommerceApril 27, 2015, 9:40 AM
Lessons from 2014 can help retailers start now to plan their marketing campaigns for the ... Read More
Source: E-CommerceApril 26, 2015, 5:46 PM
An analysis of online reviews shows that the pleasing smell of the anti-dandruff shampoo is ... Read More
Chief marketing officer & EVP, HookLogic
Senior consultant, FitForCommerce
Vice president of marketing, Elastic Path
Vice president of client services, Listrak
Source: E-CommerceApril 17, 2015, 1:13 PM
One key is to train store associates to get customers’ email addresses. A great way ... Read More
Vice President, Retail Industry Strategy, Epsilon
Source: E-CommerceApril 15, 2015, 2:45 PM
Smart retailers are combining the data they collect from their stores, online and mobile assets ... Read More
CEO and founder, MarketLive Inc.
Source: E-CommerceApril 8, 2015, 5:10 PM
It’s time to create a seamless flow of information from store shelves to online resources ... Read More
Vice president of sales, Emma
Source: E-CommerceApril 7, 2015, 12:03 PM
Integrate your email marketing program with your e-commerce platform. That way the email system can ... Read More
B2B marketing director, Straight North
Source: E-CommerceApril 1, 2015, 2:45 PM
First, understand your customer: Is she just getting to know you or a loyal customer? ... Read More
Senior director, professional services, Resonate
Managing director, Shopatron
Source: E-CommerceMarch 13, 2015, 10:59 AM
Training, signage and motivation are all critical elements to making in-store pickup work. If done ... Read More
CEO and co-founder, Certona
Source: E-CommerceMarch 12, 2015, 12:12 PM
With holiday promotions starting as early as September, now is the time to assess the ... Read More
Market research manager, Listrak