Jomashop.com moves from manual reviews to automated software, opening the door to more international sales.
If there's something you've bought offline that you weren't able to buy online, we're probably thinking about that.”
The operator of an app that enables consumers to order beer, wine and spirits via their mobile devices also receives support from a trade ...
Sponsored by 2013 Social Media 300
Internet Retailer's four blogs cover the industry with perspective pieces on: growth & direction of the broader Internet world; trends in e-commerce; best practices, strategies and technology adoption of market leaders; and the powerful force of the ever-growing mobile commerce sector.
Q: We have 5 retail locations, online and a distribution center. What best practices work to achieve synergy between the channels?
Our challenges are with our Made In Washington brand: 5 retail locations, online and distribution center. Inventory is an easy-to-identify issue. But beyond that what best practices do experts see ...
A: It is very important to integrate the customer and transaction data for all channels into a single view of the customer.
From a CRM [customer relationship management] background, It is very important to integrate the customer and transaction data for all channels into a single view of the customer. Beyond customer ...
Principal, JAC CRM Consulting LLC.
Training, signage and motivation are all critical elements to making in-store pickup work. If done ... 0Six takeaways from recent global e-commerce events
Retailers selling online around the world emphasized the importance of linking stores and the web, ... 0Managing web performance in a modern web world
Retailers rely on a variety of vendors to track activity on their web sites, provide ... 0Gather more data, leverage more data, stop more fraud
A look at ways to prepare for the risks of high-volume e-commerce seasons following a ... 0The Internet of Things foreshadows Commerce of Things
75 billion objects will be connected to the Internet by 2020, Morgan Stanley says. When ... 0Alibaba makes more inroads into Russian e-commerce
AliExpress, the Alibaba service that lets consumers around the world buy from Chinese retailers, is ... 0Keep success from killing your web store: a replatforming guide
A specialist in helping online retailers upgrade their e-commerce software, has a surprising word of ... 0Wearable fashion: Hot or not?
The potential for wearable fashion is endless and exciting. But brands promoting these web-connected wearables ... 0The challenge and opportunity of e-commerce in the Ukraine
Lamoda, an online fashion retailer backed by Germany's Rocket Internet, began selling in the Ukraine ... 0Bye, bye, BUY! The perils of overly salesy emails
Retailers are sending email twice as often as just seven years ago. “Buy, buy, buy” ... 0
Retailers face potentially heavy costs if a proposal for changing Internet address rules goes through. ... 6Social selling or simply annoying?
Nearly every day I get a new announcement about a service that helps e-retailers set ... 5Daily deal overload
Deals should be tailored to their audience. 5No m-commerce site? You're losing sales—big time
A prominent e-commerce figure tells how to figure out your mobile revenue. 5The future of social commerce isn’t on Facebook
The social network wants retailers to integrate its features into their sites. 5Bye bye, BlackBerry
The smartphone operating system continues to sink. Why bother? 5Executing the basics
There were no secret ingredients that turned Diapers.com from a category leader into a category ... 4Here comes social media—ready or not
One of the most frequently mentioned topics the 2010 Internet Retailer Conference & Exhibition in ... 4Which is more important: a site or an app?
No question: an m-commerce site. 4Welcome e-mails are hit or miss
Welcome e-mails offer retailers a prime opportunity to present a unique deal. 4
Director of marketing, Impact Learning Systems
Source: E-CommerceMay 21, 2015, 5:35 PM
Based on an analysis of customer service data, Impact Learnings Systems highlights five areas e-retailers ... Read More
Partner, Security & Risk Services, LBMC
Source: E-CommerceMay 21, 2015, 10:00 AM
Online retailers should move from SSL to stronger Transport Layer Security technology. All companies should ... Read More
Senior vice president, chief digital officer United Stationers Inc.
Source: B2B E-CommerceMay 18, 2015, 1:12 PM
With the trend of B2B buyers expecting more retail-like user-friendly shopping features on B2B e-commerce ... Read More
Product manager, Slatwall Commerce
Source: E-CommerceMay 18, 2015, 10:32 AM
And that platform has to be flexible enough to handle ideas that the chief marketing ... Read More
Source: E-CommerceMay 12, 2015, 3:37 PM
It’s not hard to sell a lot of merchandise on Amazon. What’s hard is making ... Read More
Research director, Litmus
Chief editor, East-West Digital News
Source: E-CommerceMay 5, 2015, 9:20 AM
Lamoda, an online fashion retailer backed by Germany's Rocket Internet, began selling in the Ukraine ... Read More
Story teller & lead business analyst, ThoughtWorks
President, Fixer Group Consulting
Source: E-CommerceMay 4, 2015, 4:04 PM
A specialist in helping online retailers upgrade their e-commerce software, has a surprising word of ... Read More
Chief editor, East-West Digital News
Source: E-CommerceMay 4, 2015, 11:48 AM
AliExpress, the Alibaba service that lets consumers around the world buy from Chinese retailers, is ... Read More
Vice president of product and innovation, Digital River
Source: E-CommerceMay 4, 2015, 11:29 AM
75 billion objects will be connected to the Internet by 2020, Morgan Stanley says. When ... Read More
Director, eCommerce and Payments, LexisNexis Risk Solutions
Source: E-CommerceMay 1, 2015, 11:30 AM
A look at ways to prepare for the risks of high-volume e-commerce seasons following a ... Read More
CEO, Catchpoint Systems
Vice President & Research Director, Forrester Research
Source: E-CommerceApril 28, 2015, 11:48 AM
Retailers selling online around the world emphasized the importance of linking stores and the web, ... Read More
Source: E-CommerceApril 27, 2015, 9:40 AM
Lessons from 2014 can help retailers start now to plan their marketing campaigns for the ... Read More
Source: E-CommerceApril 26, 2015, 5:46 PM
An analysis of online reviews shows that the pleasing smell of the anti-dandruff shampoo is ... Read More
Chief marketing officer & EVP, HookLogic
Senior consultant, FitForCommerce
Vice president of marketing, Elastic Path
Vice president of client services, Listrak
Source: E-CommerceApril 17, 2015, 1:13 PM
One key is to train store associates to get customers’ email addresses. A great way ... Read More
Product marketing manager, Adobe
Vice President, Retail Industry Strategy, Epsilon
Source: E-CommerceApril 15, 2015, 2:45 PM
Smart retailers are combining the data they collect from their stores, online and mobile assets ... Read More
CEO and founder, MarketLive Inc.
Source: E-CommerceApril 8, 2015, 5:10 PM
It’s time to create a seamless flow of information from store shelves to online resources ... Read More
Vice president of sales, Emma
Source: E-CommerceApril 7, 2015, 12:03 PM
Integrate your email marketing program with your e-commerce platform. That way the email system can ... Read More
Chief editor, East-West Digital News
Source: B2B E-CommerceApril 6, 2015, 12:48 PM
As Russia’s B2B e-commerce market tops $600 billion in sales, the CEO of a Russian ... Read More
B2B marketing director, Straight North
Source: E-CommerceApril 1, 2015, 2:45 PM
First, understand your customer: Is she just getting to know you or a loyal customer? ... Read More
Senior director, professional services, Resonate