Women’s clothing brand Roman Originals has been inundated by calls since the photo became the center of an online debate.
If there's something you've bought offline that you weren't able to buy online, we're probably thinking about that.”
Sponsored by 2013 Social Media 300
Internet Retailer's four blogs cover the industry with perspective pieces on: growth & direction of the broader Internet world; trends in e-commerce; best practices, strategies and technology adoption of market leaders; and the powerful force of the ever-growing mobile commerce sector.
Q: We have 5 retail locations, online and a distribution center. What best practices work to achieve synergy between the channels?
Our challenges are with our Made In Washington brand: 5 retail locations, online and distribution center. Inventory is an easy-to-identify issue. But beyond that what best practices do experts see ...
A: It is very important to integrate the customer and transaction data for all channels into a single view of the customer.
From a CRM [customer relationship management] background, It is very important to integrate the customer and transaction data for all channels into a single view of the customer. Beyond customer ...
Principal, JAC CRM Consulting LLC.
How and why to get customers to sign up for your text messages 0How to avoid major mistakes in marketing attribution
A shopper may research several sources and see a number of ads before purchasing online, ... 0Nine keys to a successful mobile commerce app
A mobile industry executive with more than 350 mobile commerce apps under his belt offers ... 0The importance of return on ad spend and how to calculate it
Marketers must account for the possibility a shopper saw several types of ads before making ... 05 ways online retailers can make use of big data
Big data is helping companies improve the shopping experience, increase customer satisfaction, and boost profits. 0Mobile apps: Are you solving the right problem?
Mobile apps are becoming more widely used to help businesses run their operations and better ... 06 tips to ensure good web site performance during peak periods
Keeping web sites running properly is more complicated than ever, now that consumers access the ... 0Precisely how retailers should use mobile apps
Shari's Berries shows an absolutely, positively perfect way merchants can exploit a mobile app to ... 0Lifting the shroud of secrecy around email sender reputation
Here is what Comcast, Microsoft, AOL and Google say about how they decide whether to ... 0Driving higher conversions on smartphones
The chief technology officer at a web-only retailer discusses his company’s approach to gaining a ... 0
Retailers face potentially heavy costs if a proposal for changing Internet address rules goes through. ... 6Social selling or simply annoying?
Nearly every day I get a new announcement about a service that helps e-retailers set ... 5Daily deal overload
Deals should be tailored to their audience. 5No m-commerce site? You're losing sales—big time
A prominent e-commerce figure tells how to figure out your mobile revenue. 5The future of social commerce isn’t on Facebook
The social network wants retailers to integrate its features into their sites. 5Bye bye, BlackBerry
The smartphone operating system continues to sink. Why bother? 5Executing the basics
There were no secret ingredients that turned Diapers.com from a category leader into a category ... 4Here comes social media—ready or not
One of the most frequently mentioned topics the 2010 Internet Retailer Conference & Exhibition in ... 4Which is more important: a site or an app?
No question: an m-commerce site. 4Welcome e-mails are hit or miss
Welcome e-mails offer retailers a prime opportunity to present a unique deal. 4
VP and GM, Global Business Unit, Digital River
Source: E-CommerceDecember 19, 2014, 11:00 AM
Consumer goods manufacturers should convey the same message and maintain the same prices across channels. ... Read More
Source: E-CommerceDecember 18, 2014, 5:41 PM
Offers based on the last item a shopper viewed, automated recurring campaigns and personalized recommendations ... Read More
CEO, Pure Oxygen Labs
Source: Mobile CommerceDecember 18, 2014, 5:20 PM
Ranking high in mobile search results will be more crucial because of new Google and ... Read More
Client success manager, CallFire
Junior analyst, Kantar Retail
Source: E-CommerceDecember 18, 2014, 12:12 PM
Recognizing that half of its shoppers also shop at Amazon, and a fifth belong to ... Read More
Director, worldwide marketing, Kemp Technologies
Account manager, client services, Merkle/Impaqt
Source: E-CommerceDecember 12, 2014, 11:17 AM
Online marketing can effectively drive traffic to physical stores, but it must be managed intelligently. ... Read More
Chief technology officer, Mozu
Chief marketing officer, Bazaarvoice
Account manager, client services, Merkle/Impaqt
Source: E-CommerceDecember 5, 2014, 2:58 PM
The first of a two-part series outlines key steps retailers should take now to reach ... Read More
VP North America Operations, eBay Enterprise
Source: E-CommerceDecember 5, 2014, 2:46 PM
Retailers that operate stores recognize they must make their online and offline assets work together ... Read More
CEO and co-founder, DandyLoop
Partner/VP, LJM Freight Auditing & Consulting
VP, client services, ChoiceStream
CEO, Icreon Tech
Source: E-CommerceDecember 4, 2014, 10:17 AM
Sabon, a retailer of bath and body products, recently redesigned its web site. Here are ... Read More
President and CEO, Slyce Inc.
Source: Mobile CommerceDecember 3, 2014, 3:19 PM
The world's second largest search engine says 50% of web searches could stem from voice ... Read More
Director of product management, Whitepages Pro
Source: E-CommerceDecember 2, 2014, 4:51 PM
The concept of “big data” comes from the fact that the Internet has created lots ... Read More
Lead research analyst, Salesforce Marketing Cloud
Source: E-CommerceDecember 1, 2014, 2:10 PM
There’s still plenty of marketing to do between now and Christmas. But it’s also time ... Read More
CEO, Spreadshirt Inc.
Source: E-CommerceNovember 27, 2014, 11:07 AM
Physical stores can extend an e-retailer’s brand, but require new skills and bring with them ... Read More
CEO and founder, Kahuna
Source: Mobile CommerceNovember 25, 2014, 3:50 PM
Many consumers will be shopping with their mobile devices on Black Friday, and urgency has ... Read More
Founder and CEO, FitForCommerce
Source: E-CommerceNovember 19, 2014, 5:15 PM
There is a wide variety of prices for some of the best-selling products at a ... Read More
Founder and CEO, NoMoreRack.com
Source: Internet DiaryNovember 12, 2014, 5:09 PM
Here I thought I was all set to stop buying Blu-rays and switch to digital ... Read More
Senior marketing communication manager, Volusion
Source: E-CommerceNovember 11, 2014, 1:12 PM
Smart use of analytics, web design principles and e-mail marketing will allow smaller companies to ... Read More
Customer analytics business leader, IBM
Source: E-CommerceNovember 11, 2014, 11:01 AM
Keep in mind that not everyone is buying for someone else, and that not all ... Read More