95% of the orders at Hallmark Business Connections are processed online, CEO Tressa Angell says.
If there's something you've bought offline that you weren't able to buy online, we're probably thinking about that.”
In its last earnings report before its expected merger with Net-A-Porter, Yoox reports good results for web sales overall and a stellar performance from ...
Sponsored by 2013 Social Media 300
Internet Retailer's four blogs cover the industry with perspective pieces on: growth & direction of the broader Internet world; trends in e-commerce; best practices, strategies and technology adoption of market leaders; and the powerful force of the ever-growing mobile commerce sector.
Q: We have 5 retail locations, online and a distribution center. What best practices work to achieve synergy between the channels?
Our challenges are with our Made In Washington brand: 5 retail locations, online and distribution center. Inventory is an easy-to-identify issue. But beyond that what best practices do experts see ...
A: It is very important to integrate the customer and transaction data for all channels into a single view of the customer.
From a CRM [customer relationship management] background, It is very important to integrate the customer and transaction data for all channels into a single view of the customer. Beyond customer ...
Principal, JAC CRM Consulting LLC.
The two e-commerce giants increasingly cross paths as they expand. Will they become arch-rivals, or ... 0Russian's new data law: What e-commerce firms need to know
All personal data must be stored in Russia, and not in cloud servers elsewhere. Here ... 0A new source of personalization data
E-commerce marketers have a whole new way to gain insights to personalize the online shopping ... 0A startup e-retailer’s journey to efficient fulfillment
At first, the brothers who co-founded FLO Cycling packed orders themselves. As they grew, they ... 0A glimpse at the business philosophy of Alibaba’s Jack Ma
The founder of China’s dominant e-commerce company offers advice to online entrepreneurs. 0Top strategic takeaways from IRCE 2015
Marketing research firm MarketingSherpa interviewed 47 executives who attended IRCE in June 2015. Three e-retailer ... 0Rewarding customer advocates cements loyalty
Word of mouth has largely moved online, and brands can benefit from encouraging happy customers ... 0A spark of life in the Ukrainian e-commerce market
Horizon Capital invests in Ukrainian web merchant Rozetka, No. 207 in the Europe 500. 0Which retailers operate the fastest web and mobile sites?
In a new monthly feature, web performance specialist Dynatrace ranks the leading e-retailers by site ... 0How to recommend the right fashions for each online shopper
Polyvore has developed a personalization system based on products similar to those the shopper views, ... 0
Retailers face potentially heavy costs if a proposal for changing Internet address rules goes through. ... 6Social selling or simply annoying?
Nearly every day I get a new announcement about a service that helps e-retailers set ... 5Daily deal overload
Deals should be tailored to their audience. 5No m-commerce site? You're losing sales—big time
A prominent e-commerce figure tells how to figure out your mobile revenue. 5The future of social commerce isn’t on Facebook
The social network wants retailers to integrate its features into their sites. 5Bye bye, BlackBerry
The smartphone operating system continues to sink. Why bother? 5Executing the basics
There were no secret ingredients that turned Diapers.com from a category leader into a category ... 4Here comes social media—ready or not
One of the most frequently mentioned topics the 2010 Internet Retailer Conference & Exhibition in ... 4Which is more important: a site or an app?
No question: an m-commerce site. 4Welcome e-mails are hit or miss
Welcome e-mails offer retailers a prime opportunity to present a unique deal. 4
Chief editor, East-West Digital News
Source: B2B E-CommerceApril 6, 2015, 12:48 PM
As Russia’s B2B e-commerce market tops $600 billion in sales, the CEO of a Russian ... Read More
B2B marketing director, Straight North
Source: E-CommerceApril 1, 2015, 2:45 PM
First, understand your customer: Is she just getting to know you or a loyal customer? ... Read More
Senior director, professional services, Resonate
Managing director, Shopatron
Source: E-CommerceMarch 13, 2015, 10:59 AM
Training, signage and motivation are all critical elements to making in-store pickup work. If done ... Read More
CEO and co-founder, Certona
Source: E-CommerceMarch 12, 2015, 12:12 PM
With holiday promotions starting as early as September, now is the time to assess the ... Read More
Market research manager, Listrak
APM technical evangelist, Dynatrace
Vice president of product and innovation, Digital River
Source: E-CommerceMarch 10, 2015, 5:17 PM
Consumers are increasingly comfortable paying for online services, whether it’s for music or software, on ... Read More
Founder and CEO, Retention Science
Director of marketing, Feedvisor
Source: E-CommerceMarch 10, 2015, 4:42 PM
Letting Amazon handle fulfillment has big advantages, including making products eligible for Prime shipping. But ... Read More
Vice president of marketing, RJMetrics
Source: E-CommerceMarch 9, 2015, 12:17 PM
RJMetrics data shows e-commerce companies founded in 2013 grew twice as fast as those found ... Read More
Content manager & PR executive, Hit Search
Security analyst, Tripwire
Source: E-CommerceMarch 4, 2015, 4:52 PM
Criminals know how to exploit Internet vulnerabilities to penetrate retailers' networks. Here are some insights ... Read More
Managing Director, KupiVIP E-Commerce Services
Director, Product Strategy, IBM Commerce
Source: E-CommerceMarch 2, 2015, 12:02 PM
IBM data suggests consumers in the Northeast shopped online considerably more during the recent big ... Read More
VP, Communications, MarkMonitor
Vice President of products and marketing, Plumgrid
Source: E-CommerceFebruary 23, 2015, 3:24 PM
Retailers are increasingly building their own cloud computing systems to keep control of their digital ... Read More
Director, Wholesale Distribution Industry Lead, NetSuite Inc.
VP of product development, Masterminds Digital
Source: E-CommerceFebruary 20, 2015, 10:27 AM
Advances in computing technology make “big data” available to even smaller web retailers. And using ... Read More
Chief privacy officer, Listrak
Source: E-CommerceFebruary 18, 2015, 3:09 PM
Here is what Comcast, Microsoft, AOL and Google say about how they decide whether to ... Read More
Director, Borland portfolio, Micro Focus
Source: E-CommerceFebruary 11, 2015, 9:18 AM
Keeping web sites running properly is more complicated than ever, now that consumers access the ... Read More
Chief marketing officer, OwnOnly
Source: E-CommerceFebruary 5, 2015, 1:33 PM
Marketers must account for the possibility a shopper saw several types of ads before making ... Read More