Revenue increased 11.9% in Q1 of 2015, to $17.26 billion compared with $15.42 billion in the year-ago period.
If there's something you've bought offline that you weren't able to buy online, we're probably thinking about that.”
Sponsored by 2013 Social Media 300
Internet Retailer's four blogs cover the industry with perspective pieces on: growth & direction of the broader Internet world; trends in e-commerce; best practices, strategies and technology adoption of market leaders; and the powerful force of the ever-growing mobile commerce sector.
Q: We have 5 retail locations, online and a distribution center. What best practices work to achieve synergy between the channels?
Our challenges are with our Made In Washington brand: 5 retail locations, online and distribution center. Inventory is an easy-to-identify issue. But beyond that what best practices do experts see ...
A: It is very important to integrate the customer and transaction data for all channels into a single view of the customer.
From a CRM [customer relationship management] background, It is very important to integrate the customer and transaction data for all channels into a single view of the customer. Beyond customer ...
Principal, JAC CRM Consulting LLC.
A study of nearly 100 e-retailers shows more consumers are watching retail videos on mobile ... 0Time to spring clean your digital retail strategies
With holiday promotions starting as early as September, now is the time to assess the ... 0The secrets to success of buy online, pick up in store
Training, signage and motivation are all critical elements to making in-store pickup work. If done ... 0Amazon knows why people buy
Consumers who shop at Amazon are impulse buyers interested in self-image, and that’s particularly true ... 0Remarketing best practices: be appealing, not annoying
First, understand your customer: Is she just getting to know you or a loyal customer? ... 0Promote your mobile app with paper?!
A visit to Starbucks turned me on to a new app thanks to a stack ... 0What’s behind Russia’s $600 billion-plus B2B e-commerce market?
As Russia’s B2B e-commerce market tops $600 billion in sales, the CEO of a Russian ... 0A sure-fire way to boost returns from email marketing
Integrate your email marketing program with your e-commerce platform. That way the email system can ... 0Something big is happening in emerging markets
The growth of a consumer class in less-developed economies represents a big opportunity for retailers ... 0Digitizing the store: Breaking down the online/offline mentality
It’s time to create a seamless flow of information from store shelves to online resources ... 0
Retailers face potentially heavy costs if a proposal for changing Internet address rules goes through. ... 6Social selling or simply annoying?
Nearly every day I get a new announcement about a service that helps e-retailers set ... 5Daily deal overload
Deals should be tailored to their audience. 5No m-commerce site? You're losing sales—big time
A prominent e-commerce figure tells how to figure out your mobile revenue. 5The future of social commerce isn’t on Facebook
The social network wants retailers to integrate its features into their sites. 5Bye bye, BlackBerry
The smartphone operating system continues to sink. Why bother? 5Executing the basics
There were no secret ingredients that turned Diapers.com from a category leader into a category ... 4Here comes social media—ready or not
One of the most frequently mentioned topics the 2010 Internet Retailer Conference & Exhibition in ... 4Which is more important: a site or an app?
No question: an m-commerce site. 4Welcome e-mails are hit or miss
Welcome e-mails offer retailers a prime opportunity to present a unique deal. 4
Chief marketing officer & EVP, HookLogic
Senior consultant, FitForCommerce
Vice president of marketing, Elastic Path
Vice president of client services, Listrak
Source: E-CommerceApril 17, 2015, 1:13 PM
One key is to train store associates to get customers’ email addresses. A great way ... Read More
Product marketing manager, Adobe
Vice President, Retail Industry Strategy, Epsilon
Source: E-CommerceApril 15, 2015, 2:45 PM
Smart retailers are combining the data they collect from their stores, online and mobile assets ... Read More
CEO and founder, MarketLive Inc.
Source: E-CommerceApril 8, 2015, 5:10 PM
It’s time to create a seamless flow of information from store shelves to online resources ... Read More
Vice president of sales, Emma
Source: E-CommerceApril 7, 2015, 12:03 PM
Integrate your email marketing program with your e-commerce platform. That way the email system can ... Read More
Chief editor, East-West Digital News
Source: B2B E-CommerceApril 6, 2015, 12:48 PM
As Russia’s B2B e-commerce market tops $600 billion in sales, the CEO of a Russian ... Read More
B2B marketing director, Straight North
Source: E-CommerceApril 1, 2015, 2:45 PM
First, understand your customer: Is she just getting to know you or a loyal customer? ... Read More
Senior director, professional services, Resonate
Managing director, Shopatron
Source: E-CommerceMarch 13, 2015, 10:59 AM
Training, signage and motivation are all critical elements to making in-store pickup work. If done ... Read More
CEO and co-founder, Certona
Source: E-CommerceMarch 12, 2015, 12:12 PM
With holiday promotions starting as early as September, now is the time to assess the ... Read More
Market research manager, Listrak
APM technical evangelist, Dynatrace
Vice president of product and innovation, Digital River
Source: E-CommerceMarch 10, 2015, 5:17 PM
Consumers are increasingly comfortable paying for online services, whether it’s for music or software, on ... Read More
Founder and CEO, Retention Science
Director of marketing, Feedvisor
Source: E-CommerceMarch 10, 2015, 4:42 PM
Letting Amazon handle fulfillment has big advantages, including making products eligible for Prime shipping. But ... Read More
Vice president of marketing, RJMetrics
Source: E-CommerceMarch 9, 2015, 12:17 PM
RJMetrics data shows e-commerce companies founded in 2013 grew twice as fast as those found ... Read More
Content manager & PR executive, Hit Search
Security analyst, Tripwire
Source: E-CommerceMarch 4, 2015, 4:52 PM
Criminals know how to exploit Internet vulnerabilities to penetrate retailers' networks. Here are some insights ... Read More
Managing Director, KupiVIP E-Commerce Services
Director, Product Strategy, IBM Commerce
Source: E-CommerceMarch 2, 2015, 12:02 PM
IBM data suggests consumers in the Northeast shopped online considerably more during the recent big ... Read More
VP, Communications, MarkMonitor
Vice President of products and marketing, Plumgrid
Source: E-CommerceFebruary 23, 2015, 3:24 PM
Retailers are increasingly building their own cloud computing systems to keep control of their digital ... Read More
Director, Wholesale Distribution Industry Lead, NetSuite Inc.