57.5% of all shoppers use the omnichannel service, but only 31.6% describe it as being a smooth process, according to a new report.
The Supreme Court is surely going to find this question right back on their doorstep next year.”
Research presented today at the NRF Big Show in New York highlights 2016 holiday findings from popular retailers.
Sponsored by 2013 Social Media 300
Don Davis is editor of Internet Retailer magazine and InternetRetailer.com. His responsibilities include assigning, writing and editing articles for Internet Retailer magazine, InternetRetailer.com and Vertical Web Media’s five weekly e-mail newsletters, including IRNewsLink and E-Commerce Technology Report.
Before joining Vertical Web Media in April 2007, he was group editor of SourceMedia’s Payments Group and chief editor of Card Technology magazine. Prior to SourceMedia, he held reporting and editing positions at The Associated Press, Manufacturing Systems magazine and The Springfield Union, a daily newspaper in Massachusetts.
A native of New York City, Don graduated magna cum laude from Yale University with a B.A. in political science and economics.