October 23, 2013, 4:28 PM

The web is tops for holiday shoppers

(Page 2 of 2)

The group’s projection, released earlier this month, followed several others that also anticipate double-digit e-commerce growth from holiday shoppers. EMarketer, a market research firm, says that U.S. holiday e-retail sales will increase 15.1% this year compared with 2012. Deloitte LLP predicts a 12.5% to 13% increase in U.S. non-store (primarily online) sales. 

In November and December 2012, e-retail sales grew 13.7% over the prior year to $42.3 billion, according to comScore Inc.

 

 

 

 

 

 

 

comments powered by Disqus

Advertisement

Advertisement

From The IR Blog

FPO

Michael Ringman / E-Commerce

The key role of post-sale service for buyers of IoT products

The complexity inherent in large networks of connected devices brings the contact center front and ...

FPO

Carol Krakowski / E-Commerce

4 customer service takeaways from ‘Cyber Weekend’

Be honest with customers about wait times, and make sure agents have all the information ...

Advertisement

Advertisement