At least one brand’s e-mail prank caused some social media backlash among consumers.
Four retailers tied atop Internet Explorer availability tests and two for the Firefox lead.
Four retailers (Amazon.com, Costco.com, Dell.com and Williams-Sonoma.com) tied with the best availability score for Internet Explorer testing among large retailers tested in June, says Compuware Gomez. The retailers posted 99.99% availability in Internet Explorer tests. Amazon.com and Dell.com led Firefox availability tests tied at 100%.
Four retailers (HPShopping.com, HSN.com, Sears.com and Target.com) tied for fifth place in Internet Explorer testing with an availability rating of 99.96%.
With a 99.99% availability score for April, HPShopping.com came in third place in Firefox testing, following Amazon.com and Dell.com. Three retailers (Overstock.com, Sears.com, Williams-Sonoma.com) tied for fourth at 99.96% availability.
The average Internet Explorer availability score among the 22 retailers measured in June was 99.75%. The same group of retailers produced an average Firefox score of 99.79%.
Availability is determined by the percentage of tests in which the retailer’s web site loads correctly.
Click here for the full availability test results.