CEO Roland Smith will retire and Troy Rice will oversee e-commerce as Office Depot’s new chief operating officer.
Dotcom Distribution’s expertise in rapidly assembling and shipping curated gift boxes met PetFlow.com’s fulfillment needs, even as subscription orders on the site continue to spike.
Edison, NJ – March 21, 2013 – Dotcom Distribution, a premier provider of fulfillment and logistics solutions, announces today its fulfillment partnership with PetFlow.com, a rapidly-growing store-commerce provider featuring more than 100 brands of pet food, treats, toys and more. With the recent launch of the company’s subscription-based “Spoiled Rotten” box, Petflow.com turned to Dotcom Distribution to scale the influx of orders coming from this new business.
Customers with a subscription to the “Spoiled Rotten” monthly gift club receive packages filled with premium hand-picked treats and pet accessories. Dotcom Distribution’s expertise in rapidly assembling and shipping curated gift boxes met PetFlow.com’s fulfillment needs, even as subscription orders on the site continue to spike.
“To scale our new monthly subscription-based program, we needed a logistics provider with a proven infrastructure to meet deadlines and provide exceptional customer experience,” said Joe Speiser, co-founder, PetFlow.com. “Dotcom Distribution enables us to assemble thousands of attractively packaged gifts in a short time and deliver them in a very tight window. Our customers love the quick turnaround time and reliable service, and look forward to a new box of goodies for their pets each month.”
In addition, as with any subscription service, PetFlow.com needed a fulfillment partner capable of packaging gift boxes with flair – more than just a cardboard box delivered to pet owners’ doorsteps each month. Delighted customers – who claim the gift boxes “make it feel like Christmas every month” – often upload pictures of their branded “Spoiled Rotten” boxes to social media sites, garnering unsolicited positive word-of-mouth marketing for PetFlow.com.
“Our packaging experts keep an eye on the big picture while paying attention to small details – we help PetFlow.com deliver timely subscriptions to its growing customer base while still adding in the extra effort to build creative gift boxes,” said Maria Haggerty, president, Dotcom Distribution. “Our goal when building premium packages for clients like PetFlow.com is to extend the personality the brand maintains online to a fun and memorable delivery experience.”
PetFlow.com was founded in 2009 by entrepreneurs Joe Speiser and Alex Zhardanovsky. The company was created on the premise that properly feeding pets should never be a chore. The online store features more than 200 health-conscious pet brands for customers to choose from and is already shipping more than 1,000,000 pounds of pet food per month to pet owners across America. Using PetFlow.com, customers can purchase foods, treats, toys and more. Petflow.com has been featured in media across the country from the New York Times, Wall Street Journal to Fox Business Channel. The company is one of the fastest growing online retailers in the country and they receive accolades from pets and owners alike.
About Dotcom Distribution
Dotcom Distribution is the premier provider of logistics and fulfillment services to growing retailers & manufacturers. Industry pioneers such as Fab, Ideeli, Birchbox, Bliss, INTERMIX, and Totsy trust in Dotcom’s boutique feel, enterprise scale and management team to ensure their customers receive the highest quality packaging & delivery, while preserving the brand experience all the way through to the customer’s front door. Dotcom’s facility enables typical clients to achieve same-day order shipping and an average 1-3 day delivery times via UPS Ground to 75% of the US population – all while delivering on custom packaging solutions which resell the brand experience at that critical final mile-delivery.
For more information about Dotcom Distribution and its logistics and fulfillment services, visit http://dotcomdistribution.com.