The shipping carrier is scouting 2,400 independent locations for its Access Point program in 100 markets, aiming to make it easy for online shoppers ...
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The company also gathers information in other ways. “We’ll run surveys and gather as much understanding of the user as we can,” Mir says. “What we’ve seen is people want us to know this stuff because they want the Pocket Change store experience to be personalized.”
Mir says after the initial push on mobile apps, Pocket Change will go after mobile web sites, and then perhaps conventional web sites.