57.5% of all shoppers use the omnichannel service, but only 31.6% describe it as being a smooth process, according to a new report.
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EBay says that the same-day delivery service was popular with shoppers over the holidays. While it won’t share specific statistics, it says that the week of Dec. 16 was the program’s busiest week for the same-day shipping program. While typical delivery hours are 9 a.m. to 9 p.m. local time Monday through Saturday and 9 a.m. to 6 p.m. on Sunday, eBay extended delivery hours until midnight that week from Monday through Saturday and couriers were operating at full capacity.
Urban Outfitters is No. 48 in the Internet Retailer Top 500 Guide, Walgreens is No. 33; Macy’s, 14; Toys ‘R’ Us, 29; Target, 23; Best Buy, 11; and Amazon is No. 1.