January 16, 2013, 12:03 PM

Four retailers tie atop December availability ratings

Apple and L.L. Bean topped Internet Explorer tests while HP and Williams-Sonoma led for Firefox.

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Apple.com and LLBean.com had the best availability scores in Internet Explorer testing among large retailers measured in December, says Compuware Gomez. Last month, the retailers posted 100% availability in Internet Explorer tests.

HPShopping.com and Williams-Sonoma.com led Firefox availability tests, also with scores of 100%.

Three retailers (OfficeMax.com, QVC.com, and Walmart.com) tied for third place behind Apple and L.L. Bean in Internet Explorer tests with 99.99% availability. CDW.com was next at 99.98% availability.

In Firefox testing, Apple.com, Overstock.com and Toysrus.com tied for third place following HPShopping.com and Williams-Sonoma.com, with a 99.99% availability score for the month. OfficeMax.com and Sears.com followed, tied at 99.98%.

The average Internet Explorer availability score among the 21 retailers measured in December was 99.78%. The same group of retailers produced an average Firefox score of 99.77%.

Availability is determined by the percentage of tests in which the retailer’s web site loads correctly.

Click here for the full test results

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