November 28, 2012, 11:16 AM

BN.com: Options abound

Barnes & Noble gives online shoppers many ways to buy and ship books.

Amy Dusto

Associate Editor

Lead Photo

Choice. That’s the idea behind Barnes & Noble Inc.’s e-commerce site, BN.com, which offers shoppers several ways to buy a book. Each product page, for instance, enables a consumer to buy a printed volume from the retailer, which she may have shipped to her or pick up in a Barnes & Noble store, or from another merchant that sells either new or used books on the site’s marketplace. If she wants the book right away, she can buy the Nook edition and download it to her e-book reader, computer or other devices with the Nook reading app installed. She can even preview parts of the book online if she logs in to the site. ForeSee recently reported the retailer earned an “excellent” from shoppers who took part in the vendor’s customer satisfaction surveys. With so many ways to buy, it’s no wonder why.

Purchase the 2013 Hot 100 Issue of Internet Retailer

View the entire 2013 Hot 100 List 

Comments

Sign In to Make a Comment

Comments are moderated by Internet Retailer and can be removed.

Not a member? Signup for free today!

Advertisement

Advertisement

Advertisement

Relevant Commentary

FPO

Jason Squardo / Mobile Commerce

Five tips for achieving high mobile search rankings

Searches on mobile devices will soon exceed those on computers, Google says. Retailers that keep ...

FPO

Sergio Pereira / B2B E-Commerce

Quill turns to its B2B customers for new ideas

Coming in April is a new section of Quill.com that will let customers and Quill ...

Advertisement