John Lewis plans to begin charging some customers who pick up online orders in stores. Competitor Marks & Spencer will expand its free click-and-collect ...
Shoplet.com competes against its big chain competitors by offering a broad selection of products.
Online-only office supplies retailer Shoplet.com competes against its big chain competitors by offering a broader selection of products and a better shopping experience, says Tony Ellison, CEO of office supplies retailer Shoplet.com. While Staples Inc. says it offers 7,000 SKUs on Staples.com, for instance, Shoplet sells more than 500,000, including more than 20,000 made from recycled products, thanks to its drop-ship business model. During the back-to-school season, the retailer helped shoppers sort through its scores of products by organizing products according to the grade the child is entering. “At the end of the day our job is to make our customers’ shopping experience easy and memorable enough that they recommend us to their friends,” Ellison says.
Purchase the 2013 Hot 100 Issue of Internet Retailer
View the entire 2013 Hot 100 List