CEO Sharon Price John says Build-A-Bear’s old e-commerce system is a big reason for disappointing online sales in December.
The e-commerce product line is for retailers who want to integrate Canada Post data into their platform, online store or customer application.
OTTAWA, Oct. 31, 2012 -Canada Post is introducing a groundbreaking e-commerce product line for retailers who want to integrate Canada Post data into their platform, online store or customer application. With Canada Post Web Services, retailers can offer more choice directly to customers, including alternative pickup options, tracking abilities, shipping rates and return labels.
"This is a three-way win," says René Desmarais, Senior Vice-President, Parcels at Canada Post. "Consumers benefit from a superior end-to-end shopping experience. Retailers can better satisfy their customers. And services like this encourage Canadians to shop on Canadian sites—which is key to developing a globally competitive digital economy."
Merchants can integrate a number of features, including:
- Deliver to post office: Shoppers have the option to pick up their orders at a Canada Post outlet of their choice. With nearly 6,500 outlets across the country, a postal outlet is within 2.5 km of 78% of the Canadian population;
- Real-time rate lookup: Retailers can provide online shoppers with shipping rates on goods they purchase prior to checkout;
- Real-time tracking updates: Shoppers can get real-time updates and access information on shipping, processing and delivery status;
- Return labels: Shoppers can download and print a return label directly from the site where they made their purchase.
Canada Post Web Services are free, fully supported and flexible. Merchants can customize how Canada Post data is integrated into their e-commerce system, where in the business process it gets applied, and how it is presented to customers. This flexibility enables retailers to cater the service to the specific needs of their customers.
About Canada Post
Canada Post is the country's leading provider of business-to-consumer delivery. By reaching more than 15.1 million addresses, and operating the country's largest retail network of nearly 6,500 post offices, Canada Post is ideally positioned to offer affordable and reliable service, with convenient pickup and return options. Together, Canada Post, Purolator Inc. (Canada's largest logistics company) and SCI Logistics offer market-leading end-to-end solutions for e-commerce shippers by leveraging the assets and expertise of the Canada Post Group of Companies.