May 1, 2012, 12:00 AM

Special Report: Fulfillment - New ways to drive efficiency

(Page 4 of 4)

It's just one of many things retailers need to know to properly manage the multitude of moving pieces that make up the machinery of fulfillment. And fulfillment managers must constantly be reviewing processes to spot where improvements can be made.

"It's important to have personnel dedicated to tracking carrier costs and finding alternative, lower-cost shipping methods, reviewing warehousing staffing needs and identifying where breakdowns in the fulfillment process occur so fixes can be made," says Hermes' Bense. "High-quality fulfillment comes down to having a flexible system that scales with volume and can change to meet the needs of consumers so their expectations are always met."

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From The IR Blog

FPO

Paul Dobbins / E-Commerce

6 tips for maintaining sales during the post-holiday lull

Use that stellar email list you built during the holidays to market new products or ...

FPO

Jeff Sass / E-Commerce

How brands use domains beyond dot-com to attract shoppers

Amazon, for example, posts holiday ads to amazon.blackfriday.

Advertisement