Multichannel retailers sent 14.6% more emails in the second quarter than they did a year earlier.
The e-retailer faces at least eight suits over a data breach.
Zappos.com wants to consolidate eight lawsuits that stem from a January data breach that exposed personal information about as many as 24 million customers.
Zappos, which is owned by Amazon.com Inc., No. 1 in Internet Retailer’s Top 500 Guide, filed the petition earlier this month to consolidate the lawsuits with the federal Judicial Panel on Multidistrict Litigation. That panel determines if multiple federal cases should be centralized at one court. Zappos wants the cases moved to the U.S. District Court for the District of Nevada. Zappos is based in Las Vegas.
“Centralization of the pending actions will promote efficiency and convenience to the parties, the witnesses and the judicial system,” the Zappos petition states. Consumers filed three lawsuits in Kentucky, two each in Nevada and Florida and one in Massachusetts.
In January, Zappos sent e-mails to customers disclosing that customers’ names, e-mail addresses, billing and shipping addresses, phone numbers, scrambled passwords and the last four digits of credit card account numbers may have been stolen. The database that stores payment and credit card data was not compromised, the e-retailer said.