The athletic apparel retailer also boosts site visits by 50% using customer analytics platform AgilOne.
Savvis uses the Compuware Gomez platform to monitor the performance of its cloud and hosted infrastructures.
DETROIT--January 10, 2012--Compuware Corporation (Nasdaq: CPWR), the technology performance company, today announced that Savvis, a CenturyLink company and a global leader in cloud infrastructure and hosted IT solutions for enterprises, has expanded its application performance management (APM) partnership with Compuware.
Savvis uses the Compuware Gomez® platform to monitor the performance of its cloud and hosted infrastructures as well as to improve the performance and availability of the mission-critical applications of its hosted client base. With the ability to monitor user performance across the entire application delivery chain, Savvis and its clients now have complete visibility into application health and can proactively resolve performance issues.
With nearly 2,500 unique clients – including more than 30 of the top 100 companies in the Fortune 500 – some of the world’s largest and most recognizable brands rely on Savvis to host and manage their Web-based client applications, many of which are accessed daily by millions of end-users. In order to ensure that these systems – as well as their own cloud and hosting infrastructures – are up and running 24/7 with uninterrupted service, Savvis partnered with Compuware for application performance.
“The Gomez platform enables our IT team to proactively detect performance issues before the client’s business is impacted,” said Brent Juelich, senior director of hosting engineering at Savvis. “Having this depth of insight into the quality of our service proves to our clients that we are meeting service-level agreements and exceeding their expectations for application delivery.”
Savvis joined the Compuware Partner Network in 2009 through an agreement to resell the Gomez SaaS Web performance management solution and offer it as part of its hosting platform to its clients. Savvis has now extended this partnership to include the Gomez on-premises APM product suite. Now Savvis and its clients have a complete view of application performance across the entire application delivery chain – from the First Mile to the Last Mile.
“Customers have very little patience for sluggish applications, which means that poor application performance can impact revenue. Peak application performance helps ensure customers have a positive experience, which often determines if they will do business with an enterprise again,” said Kimberly King, Vice President of Channels and Alliances at Compuware Corporation. “Our expanded partnership with Savvis demonstrates Compuware’s continued commitment to meeting this demand by providing world-class APM solutions that deliver outstanding value to meet the business needs of our partners.”
The Compuware Partner Network (CPN) is an award-winning, global program for select VARS, consultants, service providers, system integrators and strategic technology alliances. This program enables Compuware customers to have access to the world’s most innovative and comprehensive technology performance solutions from their preferred partner. CPN members benefit from specialized marketing, sales and support programs, industry leading technology and dedicated account management all designed to help each partner succeed. Please visit www.compuware.com/partners to learn more.
The Gomez platform is the industry’s leading solution for optimizing the performance of Web, non-Web, mobile, streaming and cloud applications. Driven by end-user experience, Gomez provides a unified view across the entire application delivery chain, from a user’s browser or mobile device, across the Internet or a corporate WAN, in the cloud, to inside the data center, eliminating blind spots from the First Mile to the Last Mile.
Compuware is recognized as a leader in Gartner Inc.’s “Magic Quadrant for Application Performance Monitoring” report. To view and download a complimentary copy of the report, click here.
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Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world’s most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
Savvis, a CenturyLink company, is a global leader in cloud infrastructure and hosted IT solutions for enterprises. Nearly 2,500 unique clients, including more than 30 of the top 100 companies in the Fortune 500, use Savvis to reduce capital expense, improve service levels and harness the latest advances in cloud computing.
CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice, wireless and managed services to consumers and businesses across the country. It also offers advanced entertainment services under the CenturyLinkTM PrismTM TV and DIRECTV brands. In addition, the company provides data, voice and managed services to enterprise, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers. CenturyLink is recognized as a leader in the network services market by key technology industry analyst firms, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises through Savvis, a CenturyLink company. CenturyLink’s customers range from Fortune 500 companies in some of the country’s largest cities to families living in rural America. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations.
For more information, visit: www.savvis.com or www.centurylink.com.