95% of the orders at Hallmark Business Connections are processed online, CEO Tressa Angell says.
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"We had a lot of room to improve and have made some major improvements," Sidders says. "But we don't feel we're there yet. We still have things to modify."
In a retailing world where technology providers as well as merchants are constantly upgrading in hopes of keeping up with rapid changes in consumer shopping behavior, Shopko won't be alone in that endeavor.