June 8, 2011, 9:14 AM

Dell, OfficeMax and QVC top May availability ratings

The three retailers’ e-commerce sites shared the lead in May availability testing, says Compuware Gomez.

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Dell.com, OfficeMax.com and QVC.com placed first among large retailers in May web site availability tests, says Compuware Gomez. Last month, online shoppers using Internet Explorer could access all three sites 99.99% of the time.

CDW.com and Walmart.com rounded out the top five in Internet Explorer testing last month. Each scored 99.98% availability.

OfficeMax.com posted the highest Firefox score at 99.98%. Walmart.com (99.90%) came in second and was followed by JCPenney.com and Amazon.com (tied at 99.89%), and QVC.com and Newegg.com (tied at 99.87%).

The average Internet Explorer availability for the 16 retailers measured in May was 99.90%, according to the Compuware Gomez Benchmarks study. The average Firefox availability for the same group of retailers last month was 99.81%.

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