57.5% of all shoppers use the omnichannel service, but only 31.6% describe it as being a smooth process, according to a new report.
The move follows an expansion of its fulfillment centers in western New York by more than 25% earlier this year.
Las Vegas -- May 25, 2011 -- Webgistix Corp., the global leader in eCommerce order fulfillment, today announced plans for a major expansion of its business operations. Webgistix is increasing the capacity of its fulfillment center in Henderson, Nevada, by more than 70 percent this summer. The move follows an expansion of its fulfillment centers in Western New York by more than 25 percent earlier this year.
“We’ve seen a significant increase in demand for our innovative order-fulfillment service as more companies seek ways to reduce fixed costs, improve the timeliness and reliability of their fulfillment operations, and scale their businesses without taking on the risk of capital investments in warehouse space,” said Joseph DiSorbo, CEO of Webgistix.
Webgistix’s SmartFill technology -- a cloud-based platform that enables eCommerce retailers to automate and outsource their order fulfillment -- is fueling much of the company’s growth by enabling retailers to actually lower their fulfillment costs while improving inventory management and increasing customer satisfaction.“eCommerce executives today are focused on building their brands and growing market share,” said DiSorbo. “We help them do that by offloading the labor- and resource-intensive job of order fulfillment. And the guaranteed speed and accuracy of our service helps retailers strengthen their customer relationships, which drives repeat business and referrals for retailers.”
In addition to expanding its fulfillment centers, Webgistix expects to increase its headcount by more than 50 percent in 2011. The company is also considering additions to its company-operated network of fulfillment centers. Several cities are being evaluated as potential sites for new Webgistix facilities.