The athletic apparel retailer also boosts site visits by 50% using customer analytics platform AgilOne.
Jake Vogel will be responsible for operations of all Fifth Gear warehouse facilities and the business services division.
INDIANAPOLIS, IN- April 25, 2011 – Fifth Gear, a provider of outsourced order fulfillment, contact center, ecommerce technology, and marketing services for retailers, is pleased to announce the recent hiring of Jake Vogel as vice president of operations. Reporting to company president Matt Konkle, Vogel will be responsible for operations of all Fifth Gear warehouse facilities and the business services division. The company specializes in services for ecommerce and catalog retailers.
“Jake’s addition to our executive team will facilitate our strategic growth plan. His breadth of experience in warehouse operations, customer service management, and technology will be a tremendous asset to Fifth Gear,” explains Konkle. “The leadership Jake can offer to our talented team of employees will enable our company to deliver immediate benefits to the retailers we serve. I am truly looking forward to his contributions to our team.”
Vogel brings a wealth of operations and management experience to the Fifth Gear executive team. Most recently, Vogel served as the vice president of operations for TABCom, a member of the Internet Retailer Top 500, where he was instrumental in day-to-day oversight of their distribution centers, facilities, and technology center. Vogel’s previous industry experience includes work as Technology Group Director at Dendrite International, and Director of Operations for CDW and Micro Warehouse, LLC.
Fifth Gear provides multi-location distribution to its retail clients from its warehouse facilities in Hazleton, Pennsylvania and Louisiana, Missouri and contact center services at three locations in Louisiana and Moberly, Missouri. The company’s corporate headquarters is located in Indianapolis, Indiana.
About Fifth Gear
Fifth Gear (www.inFifthGear.com) provides outsourced order fulfillment, contact center services, ecommerce technology and marketing services to specialty retailers and manufacturers of consumer products. The Company serves as a single source partner to its clients, providing access to the industry expertise, infrastructure and technology they require to drive revenue growth. Fifth Gear is privately-held and headquartered in Indianapolis, IN. The Company serves over 100 ecommerce and catalog retailers today and continues to expand its portfolio of unique offerings for its multichannel retail clients.